TOP 17 Salesforce Alternatives in Ukraine 2025

The Best CRM Systems: Salesforce Alternatives for Your Business

Find the optimal CRM solution

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits. Looking for a Salesforce alternative? LP-CRM is your choice!

Main advantages

  • Understandable interface. Easy to train a team, intuitive functionality, quick implementation.
  • Ukrainian support. Answers to questions and help from the development team in Ukrainian.
  • Sales automation. Optimize your sales funnel, increase profits and control team efficiency.
  • Integration with services. Convenient integration with Nova Poshta, Rozetka, Prom and other popular services.

Characteristics

  • CRM for business in Ukraine
  • Simple interface
  • Convenient sales automation
  • Ukrainian technical support
  • Easy integration with services
LP-CRM
№2

SugarCRM

SugarCRM - Flexible open-source CRM system, ideal for B2B sales. Customize it to the needs of your business and gain complete control over your data. A great alternative to Salesforce!

Main advantages

  • Open source. Full freedom of customization to the needs of your business, without restrictions.
  • Flexible platform. Adapt the CRM to unique B2B processes, and not vice versa.
  • Cost savings. Reduce dependence on the vendor and control CRM costs.
  • B2B orientation. Specialized tools for complex B2B sales and cycles.

Characteristics

  • Open source
  • Customization to needs
  • B2B orientation
  • Integration with other systems
  • Sales automation
SugarCRM
№3

Nutshell

Looking for a Salesforce replacement? Nutshell CRM is a simple CRM system with email marketing, built for B2B teams. Easily implement, quickly learn and get more deals!

Main advantages

  • Ease of use. Intuitive interface, quick implementation for the entire team.
  • B2B focus. Specialized tools for the needs of B2B sales and marketing.
  • Powerful email marketing. Email automation, segmentation and personalization for customer engagement.
  • CRM + Email integration. Effective combination of sales and marketing in a single platform.

Characteristics

  • Intuitive CRM
  • Easy email marketing
  • B2B-oriented
  • Easy to use
  • Salesforce alternative
Nutshell
№4

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. A Salesforce analogue that offers tools for attracting customers, automating sales, and optimizing marketing campaigns. An ideal solution for small businesses!

Main advantages

  • Ease of implementation. Intuitive interface, quick setup without IT experts.
  • Marketing automation. Attract customers and increase sales with automated campaigns.
  • CRM for entrepreneurs. Manage customers, deals, and communications in one place.
  • Revenue growth. Optimize business processes and increase the profitability of your business.

Characteristics

  • Sales automation
  • CRM for small business
  • Intuitive interface
  • Marketing without code
  • Support for entrepreneurs
Keap (ex-Infusionsoft)
№5

Streak CRM

Streak CRM - CRM that integrates directly into Gmail. Manage sales, hiring, support and other processes with customizable pipelines. A Salesforce alternative integrated with your email.

Main advantages

  • Integration with Gmail. Manage sales directly from your email, without switching between platforms!
  • Convenient pipelines. Easily customize sales stages to fit your unique process.
  • Automation of routine. Automate correspondence and reminders so you don't forget important things.
  • Collaboration. Collaborate with your team, see activity, don't lose customers.

Characteristics

  • Intuitive interface
  • Convenient integration
  • Powerful reports
  • Sales automation
  • 24/7 customer support
Streak CRM
№6

Apptivo

Apptivo is a suite of business applications with CRM at its core, ideal for SMBs. A Salesforce alternative, it offers comprehensive business management: sales, marketing, projects, and more. All in one place!

Main advantages

  • Affordable price. Cost savings without sacrificing functionality, ideal for small businesses.
  • Comprehensive solution. CRM, projects, finance - all in one place for efficient work.
  • User-friendly interface. Intuitive, easily adapts to your team's needs.
  • Scalability. Grow your business by easily adding new apps and features.

Characteristics

  • CRM for small business
  • Affordable Salesforce alternative
  • Integrated suite of applications
  • User-friendly interface
  • Sales and marketing automation
Apptivo
№7

Salesforce Sales Cloud

Salesforce Sales Cloud is the leading CRM for effective sales management. Create sales funnels, analyze data and increase team productivity. Great, but expensive tool for big business.

Main advantages

  • Understandable interface. Intuitive navigation, quick learning for the whole team.
  • Flexible setting. Adaptation to your business needs, easy integration.
  • Detailed analytics. Reports and dashboards for informed decisions, sales growth.
  • 24/7 support. Qualified assistance at any time, guarantee of uninterrupted operation.

Characteristics

  • Intuitive interface
  • Flexible setting
  • Real-time reporting
  • API integrations
  • 24/7 support
Salesforce Sales Cloud
№8

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, keep track of orders and payments. Looking for an analogue of Salesforce, but simpler and adapted to the Ukrainian market? CPAshka is your choice!

Main advantages

  • Automation of dropshipping. Forget about the routine! CPAshka automates order accounting, payments to dropshippers and reporting, saving you time.
  • Simple accounting of dropshippers. CPAshka automatically calculates dropshippers' rewards, taking into account various commissions and bonuses. Convenient reporting system.
  • Increased profitability. Optimize costs and increase profits through effective management of orders and dropshippers.
  • User-friendly interface. CPAshka has an intuitive interface that allows you to quickly adapt and start working without special skills.

Characteristics

  • Automation of dropshipping
  • Convenient CRM for Ukraine
  • Accounting for dropshippers online
  • Integration with Nova Poshta API
  • Quick start and support
CPAshka
№9

Insightly

Insightly - CRM for small and medium-sized businesses that combines CRM and project management. Integrates with popular services, helping to automate sales and project activities. A great alternative to Salesforce for SMBs.

Main advantages

  • Affordable price. Get a CRM solution at a favorable price, specifically for small businesses.
  • Integration with tools. Connect your favorite services and applications for efficient work.
  • Easy implementation. Quickly set up the system and start working, without unnecessary effort.
  • All in one place. Manage customers and projects in a single platform, increasing productivity.

Characteristics

  • CRM for SMB
  • Projects and integrations
  • Salesforce alternative
  • User-friendly interface
  • Quick implementation
Insightly
№10

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for sales management. Deep integration with other Microsoft 365 products and Copilot makes it an excellent choice for large and medium-sized businesses. A great alternative to Salesforce!

Main advantages

  • Integration with Microsoft 365. Easily work with Outlook, Teams, Excel, and other familiar tools.
  • Copilot for sales. Get intelligent prompts and automate routine tasks.
  • Improved analytics. Make informed decisions based on detailed reports and forecasts.
  • User-friendly interface. An intuitive design simplifies work for the entire team.

Characteristics

  • Intuitive interface
  • Flexible settings
  • Sales automation
  • Real-time reporting
  • Integration with Outlook
Microsoft Dynamics 365 Sales
№11

Less Annoying CRM

Less Annoying CRM - a super-simple CRM for small businesses. Looking for a Salesforce alternative without the complexity? LACRM offers an intuitive interface to focus on customers, not complex features.

Main advantages

  • Easy to use. Intuitive interface, no training required.
  • Customer support. Fast and qualified assistance, always nearby.
  • Affordable price. Transparent pricing policy, no hidden fees.
  • Contact organization. Keep all customer information in one place.

Characteristics

  • Intuitive interface
  • Easy data import
  • Affordable price
  • Fast support
  • Focus on small business
Less Annoying CRM
№12

Odoo CRM

Odoo CRM - a part of the Odoo ERP system, offers a comprehensive tool for sales management. Automate your sales pipeline, track deals, and boost team productivity. A Salesforce alternative with a wide range of features!

Main advantages

  • Full integration. CRM is part of ERP, data is unified, no fragmentation!
  • User-friendly interface. Intuitive, easy to learn and use.
  • Affordable price. Cost savings without sacrificing functionality.
  • Solution flexibility. Customize the CRM to fit your business needs, not the other way around.

Characteristics

  • Affordable price
  • ERP Integration
  • Open Source
  • Flexible customization
  • Ukrainian support
Odoo CRM
№13

NetHunt CRM

NetHunt CRM - CRM in Gmail for effective sales! Manage leads, pipelines, and automate processes directly from your inbox. A great alternative to Salesforce for teams working with Gmail.

Main advantages

  • Integration with Gmail. Manage sales, marketing, and customer support directly in your Gmail inbox.
  • Ease of use. Intuitive interface, no special skills required for setup.
  • Full data control. All customer data is stored in your Gmail, ensuring security and accessibility.
  • Automation of routine tasks. Automate sales funnels, email campaigns, and other tasks to increase efficiency.

Characteristics

  • CRM in Gmail
  • Intuitive interface
  • Sales automation
  • Sales pipelines
  • Integration with Google
NetHunt CRM
№14

amoCRM

amoCRM - A CRM focused on customer communication through messengers. Build chat funnels, use bots, and conduct omnichannel dialogues. A Salesforce alternative for those who value speed and convenience of communication.

Main advantages

  • Chat sales funnels. Manage customers directly in messengers, automate communication, and increase conversion rates.
  • Omnichannel dialogues. Unite all communication channels in one place for effective customer communication.
  • Chatbot automation. Engage and qualify leads 24/7, reducing the workload on managers.
  • Intuitive interface. Easy to use, requires no lengthy training, quick implementation.

Characteristics

  • Affordable price
  • Messenger integration
  • User-friendly interface
  • Fast support
  • Sales automation
amoCRM
№15

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, designed for sales teams. Optimize the funnel, automate routine tasks, track results - all in one intuitive interface. Great alternative to Salesforce!

Main advantages

  • Легка інтеграція. Works perfectly with other monday.com tools, saving time and effort.
  • Full adaptation. Customize the CRM to fit your business needs, not the other way around.
  • User-friendly interface. Intuitive, minimizes team training time.
  • Clear analytics. Get valuable sales insights for informed decision-making.

Characteristics

  • Flexibility based on monday.com
  • Sales automation
  • User-friendly interface
  • Easy integration
  • Progress tracking
monday sales CRM
№16

SalesDrive

SalesDrive - CRM for online stores. Integration with marketplaces, delivery services, payment systems and warehouse accounting. Manage all processes in one place! Salesforce alternative for e-commerce.

Main advantages

  • Integration all in one. All sales channels, delivery and payments in one place for convenient management.
  • Automation of routine. Forget about manual data entry, free up time for business development.
  • Clear analytics. Get clear reports on sales, profit and efficiency of each channel.
  • Support of Ukrainian business. Developed taking into account the needs of Ukrainian online stores.

Characteristics

  • CRM for e-commerce
  • Integrations out of the box
  • Online warehouse accounting
  • Sales automation
  • Support of Ukrainian business
SalesDrive
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant. A Salesforce alternative for sales automation, customer management, and increased profits. Try it for free!

Main advantages

  • Intuitive interface. Easy to learn, quick to get started, focus on sales, not CRM.
  • Built-in telephony. Call customers directly from the CRM, record conversations, analyze data.
  • Artificial intelligence. AI assistant analyzes data, predicts deals, and provides tips for more effective sales.
  • Affordable price. Get powerful CRM functionality at a great price, with no hidden fees.

Characteristics

  • Intuitive interface
  • Built-in telephony
  • AI sales assistant
  • Automation of routine tasks
  • Price affordability
Freshworks CRM (Freshsales)

Review and comparison of CRM

# CRM Name For whom Key features Free plan Approximate price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer base, increased profitsFree version for up to 50 orders per monthfrom $9/month
2SugarCRMB2B, sales, marketingOpen source, flexibility, B2B salesFree testfrom $49/month per user
3NutshellB2B, sales, marketingSimplicity, email marketing, B2B14 day trialfrom $16/month per user
4Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
5Streak CRMSmall business, startupsGmail integration, customizable pipelines, process managementFree planfrom $59/month per user
6ApptivoSMBs, entrepreneursCRM, automation, integrationFree trialfrom $15/month per user (annual billing) or $20/month monthly
7Salesforce Sales CloudLarge business, enterprisesAutomation, forecasting, analytics30 day testfrom $25/month per user
8CPAshkaDropshipping, eCommerceAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
9InsightlySmall business, medium businessCRM, projects, integrations14-day trialfrom $29/month per user
10Microsoft Dynamics 365 SalesLarge business, medium businessDeal management, automation, reporting30-day trialfrom $65/month per user
11Less Annoying CRMSmall business, entrepreneursSimplicity, intuitiveness, customers30 day trial$19/month per user
12Odoo CRMSmall business, corporationsAutomation, sales pipeline, integrationOne App Free (CRM for free)from €24.90/month per user
13NetHunt CRMSmall business, salesGmail integration, sales automation, lead management14 day trialfrom $24/month per user
14amoCRMSmall business, salesMessengers, automation, omnichannel14-day trialfrom $15/month per user
15monday sales CRMSales departments, businessAutomation, sales funnel, reportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
16SalesDriveOnline stores, e-commerceIntegration, automation, management14 day testfrom 349 UAH/month
17Freshworks CRM (Freshsales)Small, medium businessSales automation, customer management, AI assistantFree planfrom $9/month per user

FAQ

? What to look for instead of a leading CRM?
There are alternative CRM systems with various functions and prices that are suitable for the Ukrainian market

? Which CRMs are popular in Ukraine in 2025?
In 2025, KeyCRM, Creatio, NetHunt CRM, Zoho CRM, and Microsoft Dynamics 365 are actively used

? How do other CRM systems differ?
Functionality, price, integrations, support for the Ukrainian language, and localization are the key differences

? Which CRM is best for small businesses?
Simpler and more affordable solutions, such as NetHunt CRM or Zoho CRM, are suitable for small companies

? Where to find a list of the best CRMs of 2025?
Online ratings and reviews will help you find the TOP-17 CRM systems that are relevant for the Ukrainian market in 2025. What to look for instead of a leading CRM? - There are alternative CRM systems with various functions and prices that are suitable for the Ukrainian market.