Top 13 Oracle CX Alternatives in Ukraine for 2025

The best alternatives to the popular customer experience platform

Find the optimal CRM solution

№1

LP-CRM

LP-CRM - Ukrainian CRM that is ideal for the commodity business, e-commerce and services. Optimize sales, automate processes and improve customer service! A great alternative to Oracle CX for the Ukrainian market.

What you get

  • Localization. Clear interface and Ukrainian language support, adapted to the needs of your business.
  • Cost savings. Optimized prices without overpaying for unnecessary functionality.
  • Integration with services. Easy connection of your favorite tools for marketing and sales.
  • Business support. A reliable partner for growth, with a focus on supporting Ukrainian companies.

Functionality

  • Ukrainian CRM
  • Oracle CX alternative
  • Sales automation
  • User-friendly interface
  • Ukrainian language support
LP-CRM
№2

KeyCRM

KeyCRM is a Ukrainian CRM for comprehensive business automation. It collects orders from all channels, centralizes communications, manages inventory, and provides powerful analytics. An alternative to Oracle CX, designed to meet the needs of the Ukrainian market.

What you get

  • All in one place. With KeyCRM, manage orders, inventory, and communications from all channels in a single system.
  • Integrations for Ukraine. Support for Nova Poshta, Rozetka, Prom, and other popular services in Ukraine.
  • Clear analytics. Get clear reports to make informed decisions and grow sales.
  • Automation of routine. Automate repetitive tasks to save time and focus on customers.

Functionality

  • Integration with marketplaces
  • Sales automation
  • User-friendly interface
  • Ukrainian language support
  • Flexible analytics
KeyCRM
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for sales automation. Deep integration with Microsoft 365 and Copilot ensures improved productivity and personalized customer experience. Considering an alternative to Oracle CX? Dynamics 365 Sales is your choice!

What you get

  • Integration with 365. Convenient work in a familiar environment, without unnecessary switching.
  • Copilot for sales. AI assistant that improves communication with customers.
  • Personalization. Customize the system to suit your business needs.
  • Real-time analytics. Get instant reports for decision making.

Functionality

  • Deep integration with Microsoft 365
  • Intelligent Copilot Assistant
  • Sales automation
  • Analytics and reports
  • Personalized customer experience
Microsoft Dynamics 365 Sales
№4

Nutshell

Nutshell is a simple CRM with integrated email marketing, designed for B2B teams. Looking for an alternative to Oracle CX? Nutshell offers an intuitive interface and powerful features for sales and marketing management, without unnecessary complexity.

What you get

  • Simple interface. Easy to learn and use, minimizes team adaptation time.
  • Effective email marketing. Personalize emails, track results, increase conversion.
  • B2B focus. Specially designed for the needs and specifics of B2B sales.
  • Convenient integration. Easily integrates with other tools you already use.

Functionality

  • Intuitive interface
  • Clear CRM for B2B
  • Email automation
  • Convenient marketing
  • Team support
Nutshell
№5

SugarCRM

Looking for an alternative to Oracle CX? SugarCRM is a flexible, open-source CRM platform designed specifically for B2B sales. Customize the system to meet your business needs and gain complete control over your data.

What you get

  • Open source. Full customization and integration with any systems.
  • B2B orientation. Tools designed specifically for complex sales.
  • Flexible platform. CRM adaptation to the needs of your business.
  • Sales automation. Optimization of the sales cycle, from lead to deal.

Functionality

  • Open source
  • B2B focus
  • Easy integration
  • Flexible configuration
  • Sales automation
SugarCRM
№6

Freshworks CRM (Freshsales)

Looking for an alternative to Oracle CX? Freshworks CRM (Freshsales) is a CRM system with integrated telephony, email and an AI assistant to help your team sell smarter and faster. Optimize your sales today!

What you get

  • All in one place. CRM, telephony, email, and AI - all in a single platform for efficient operation.
  • Ease of implementation. Intuitive interface and quick setup for your team.
  • Sales automation. The AI assistant automates routine tasks, helping to increase the number of deals.
  • Clear price. Transparent and competitive rates without hidden fees for your budget.

Functionality

  • Oracle CX alternative
  • CRM with AI assistant
  • Integrated telephony
  • Email marketing
  • Clear interface
Freshworks CRM (Freshsales)
№7

Odoo CRM

Odoo CRM - CRM module in the Odoo ERP system. A comprehensive solution for automating sales, marketing, and customer service. An analogue of Oracle CX, integrated with other business processes.

What you get

  • Єдина платформа. CRM is integrated with all business processes, from sales to accounting.
  • Full adaptation. Customize CRM to the needs of your business, without restrictions.
  • Favorable price. Get a powerful CRM at a reasonable price, without hidden fees.
  • Clear interface. Easy to use, intuitive for the team.

Functionality

  • Full integration with ERP
  • Affordable license price
  • Ease of setup
  • Open source code
  • Flexible customization
Odoo CRM
№8

Pipedrive

Pipedrive - CRM for those looking to close deals faster! Visualize your sales pipeline, track every deal, and automate routine tasks. A great alternative to Oracle CX if you need an intuitive CRM focused on conversions.

What you get

  • Visual Pipeline. Easily track deals at every stage of the sale.
  • Convenient conversion. Increase the number of successful deals thanks to the intuitive interface.
  • Sales forecasting. Accurate forecasts help you plan and scale your business.
  • Automation of routine. Automate tasks and focus on key customers.

Functionality

  • Visual sales funnels
  • Easy integration
  • User-friendly interface
  • Task automation
  • Quick start
Pipedrive
№9

Insightly

Insightly - CRM and project management in one for small and medium-sized businesses. Integrations with popular services. Looking for an alternative to Oracle CX for SMB? Insightly is a great choice!

What you get

  • Clear interface. Easy to learn and quick to start working, intuitive features.
  • CRM + projects together. Customer and project management in one system, saving time.
  • Flexible integration. Easily integrates with other tools you already use.
  • SMB support. Specifically designed for the needs of small and medium-sized businesses.

Functionality

  • Oracle CX alternative
  • CRM+projects for SMB
  • Simple integration
  • Affordable price
  • Ukrainian language support
Insightly
№10

SalesDrive

SalesDrive - CRM for e-commerce, an alternative to Oracle CX. Integration with marketplaces, delivery services and payment systems. Automate sales and inventory management of your online store!

What you get

  • Everything in one place. Manage all sales channels (marketplaces, delivery, warehouse) from a single SalesDrive platform.
  • Easy integration. Connecting to popular services and platforms is quick and easy.
  • Clear analytics. Get clear reports on sales, customers, and marketing performance.
  • 24/7 support. Our team is always ready to help you solve any issues.

Functionality

  • CRM for e-commerce
  • Sales automation
  • Convenient integration
  • Online inventory management
  • Ukrainian language support
SalesDrive
№11

monday sales CRM

Looking for an Oracle CX replacement? Try monday sales CRM! A flexible CRM system powered by monday.com, designed to streamline sales processes and boost your team's productivity. Easy integration and customization to fit your needs.

What you get

  • Simple integration. Easily connects with other monday.com tools.
  • No-code customization. Customize the CRM to your team's needs, without programming.
  • User-friendly interface. Intuitive platform for quick onboarding.
  • Improved collaboration. Shared data access and transparent team communication.

Functionality

  • Flexibility powered by monday.com
  • Customization to fit your needs
  • User-friendly interface
  • Integration with tools
  • Quick implementation
monday sales CRM
№12

Apptivo

Apptivo is a suite of business applications for SMB with a CRM core. Looking for an Oracle CX alternative? Apptivo offers a comprehensive solution for managing sales, marketing, and customer support, integrated into a single platform.

What you get

  • Affordable price. Reduce costs for CRM and other important business applications.
  • CRM + apps in one. Manage sales, marketing, and other processes in one system.
  • Ease of setup. Simple interface for quick start and adaptation to business needs.
  • Scalability. A solution that grows with your business, without additional costs.

Functionality

  • Affordable CRM
  • Sales automation
  • Application integration
  • User-friendly interface
  • Business optimization
Apptivo
№13

Copper

Looking for an Oracle CX alternative? Copper CRM is the perfect choice for Google Workspace users. Deep integration with Gmail, Google Calendar, and other services makes Copper an intuitive and effective CRM for your business.

What you get

  • Gmail integration. Copper works directly in Gmail, saving you time.
  • Easy implementation. Easy transition and quick CRM setup.
  • Intuitive interface. An intuitive system for your team.
  • Increased sales. Track leads and close more deals.

Functionality

  • Characteristic 1
  • Characteristic 2
  • Application integration
  • User-friendly interface
  • Business optimization
Copper

CRM in comparison

# CRM Name Positioning Main functions Free plan Starting price
1LP-CRMCommodity business, e-commerce, servicesAutomation, integration, analyticsFree version up to 50 orders per monthfrom $9/month
2KeyCRMSmall business, e-commerceOrders, Communications, Accounting14 day trialfrom $19/month
3Microsoft Dynamics 365 SalesSmall business, EnterpriseSales automation, integration, personalization30 day testfrom $65/month per user
4NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
5SugarCRMB2B sales, enterprisesOpen source, flexibility, B2B salesFree testfrom $49/month per user
6Freshworks CRM (Freshsales)Sales, marketing, businessIntegration, automation, AI assistantFree planfrom $9/month per user
7Odoo CRMSmall business, medium businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
8PipedriveSmall business, salesPipeline, deals, automation14 days trialfrom $14.90/month per user
9InsightlySmall business, medium businessCRM, project management, integrations14 day trialfrom $29/month per user
10SalesDriveOnline stores, e-commerceSales automation, integration, accounting14 day testfrom 349 UAH/month
11monday sales CRMSmall business, medium businessFlexibility, integration, automationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
12ApptivoSmall business, SMBCRM, sales, marketingFree trialfrom $15/month per user (annual payment) or $20/month monthly
13CopperSmall business, sales teamsGoogle integration, ease of use, CRM efficiency14 day trialfrom $29/user/month

Questions and Answers

? Which CRM systems are popular in Ukraine?
Salesforce, Microsoft Dynamics 365, SAP C4C are leading

? What can replace a complex CX product?
Look for a CRM with marketing, sales, and service features

? Which platforms have marketing automation?
HubSpot, Adobe Marketing Cloud are good choices

? What solutions are there for medium-sized businesses?
Zoho CRM, Pipedrive are scalable options

? What open-source alternatives are there?
Odoo, SuiteCRM are flexible and customizable platforms