The Best CRMs for Customer Management in Ukraine 2025

Top CRMs for Ukrainian Businesses: Convenient Accounting and Effective Sales!

Make a smart CRM choice

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce, and service industries. Automate customer accounting, sales, and communications. Optimize business processes with LP-CRM!

Advantages

  • Intuitive interface. Easy navigation, quick onboarding for the whole team.
  • Sales automation. Time savings on routine tasks, increased profits.
  • Ukrainian language support. Qualified assistance and consultations from specialists.
  • Integration with services. Connection with popular platforms for convenient work.

Features

  • For business in Ukraine
  • Easy customer management
  • Sales automation
  • Ukrainian language support
  • Integrations with services
LP-CRM
№2

Copper

Copper CRM - a CRM system designed for tight integration with Google Workspace. Manage contacts, deals, and tasks directly from Gmail. Streamline sales and increase the productivity of your team in Ukraine!

Advantages

  • Integration with Gmail. All customer communication in one place, right in your email.
  • Ease of use. Intuitive interface for quick team training.
  • Increased sales. More deals through automation and interaction tracking.
  • Process optimization. Effective customer and task management for business growth.

Features

  • Convenient customer accounting
  • Integration with Gmail
  • Ukrainian support
  • Sales automation
  • Analytics for business
Copper
№3

monday sales CRM

monday sales CRM - CRM on the monday.com platform, adapted for Ukrainian sales teams. Flexible customization, process automation, convenient accounting of clients and transactions. Optimize your sales with monday!

Advantages

  • Зрозумілий інтерфейс. Intuitive design for quick team training.
  • Flexible customization. Adapt to the needs of your business based on monday.com.
  • Sales automation. Optimize the sales funnel and increase profits.
  • Improved communication. Team collaboration in one space.

Features

  • Accounting for clients in Ukraine
  • Flexible CRM for sales
  • Based on monday.com
  • Convenient integration
  • Process automation
monday sales CRM
№4

Nutshell

Nutshell: CRM + email marketing for B2B teams in Ukraine. A simple and powerful system for customer management, sales automation and effective email newsletters. Optimize your business with Nutshell!

Advantages

  • Understandable interface. Intuitive navigation for quick team adaptation.
  • Sales automation. Increase efficiency by automating routine tasks.
  • Email marketing included. A comprehensive solution for attracting and retaining customers.
  • Ukrainian support. Prompt assistance in your native language from the Nutshell team.

Features

  • User-friendly interface
  • Sales automation
  • Email marketing
  • Support in Ukraine
  • Email Integration
Nutshell
№5

SuiteCRM

SuiteCRM - open-source CRM for business in Ukraine. A powerful and flexible system with extensive customization options. Optimize customer accounting, sales and marketing. Free alternative to paid CRMs!

Advantages

  • Open source. Full freedom of settings and integrations, data control.
  • Ukrainian localization. Interface and support in native language for convenience.
  • Cost savings. No license fees, only implementation costs.
  • Scalability. Grow your business by adapting the platform to your needs.

Features

  • Customer accounting UA
  • Open-source solution
  • SuiteCRM customization
  • Wide opportunities
  • Free CRM
SuiteCRM
№6

amoCRM

amoCRM - A CRM system with a focus on messengers. Automate sales through chat funnels, use bots, and communicate with customers in one place! The perfect solution for customer relationship management in Ukraine.

Advantages

  • Increased sales. More deals thanks to chat funnels and communication automation.
  • Convenient chatbots. Automate responses and handle customer inquiries 24/7.
  • All in one window. The entire history of communication with the client in one place.
  • Omnichannel. Combine messengers and social networks for effective communication.

Features

  • Customer accounting in UA
  • Chat sales funnels
  • Integration with messengers
  • Omnichannel communication
  • Sales automation
amoCRM
№7

KeyCRM

KeyCRM - Ukrainian CRM for business. It unifies orders from all channels, simplifies communication with customers, manages inventory, and provides analytics. Optimize your business with KeyCRM!

Advantages

  • All channels in one place. Process orders from Prom, Rozetka, Instagram in one window.
  • Convenient communication. Communicate with customers via chat, phone, and email from a single interface.
  • Full inventory control. Track product balances, conduct inventory checks, and avoid shortages.
  • Analytics for growth. Get reports on sales, customers, and advertising effectiveness to make informed decisions.

Features

  • For Ukraine
  • All sales channels
  • Convenient customer management
  • Inventory management
  • Business analytics
KeyCRM
№8

Zoho CRM

Zoho CRM - cloud-based CRM for business in Ukraine. Automate sales, marketing and customer support. Convenient customer accounting, increased sales and improved service. Optimize your business today!

Advantages

  • Increased sales. Optimize the sales funnel, track leads and close more deals.
  • Marketing automation. Attract more customers with targeted campaigns and personalized messages.
  • 24/7 support. Get prompt assistance with any questions so that your business runs smoothly.
  • Flexible settings. Adapt Zoho CRM to the needs of your business, regardless of its size and specifics.

Features

  • Sales automation
  • User-friendly interface
  • Ukrainian language support
  • Integration with services
  • Flexible setup
Zoho CRM
№9

HubSpot CRM

HubSpot CRM - free CRM for customer accounting in Ukraine. The only platform for marketing, sales and support that will help you scale your business. Get started for free now!

Advantages

  • Free core. Get started now, at no cost, with basic functionality for business growth.
  • Single platform. Marketing, sales and support in one place for efficient operation.
  • Intuitive interface. Intuitive design for quick learning and convenient operation.
  • Analytics and reports. Track performance and make informed decisions based on data.

Features

  • Free CRM for Ukraine
  • Sales automation
  • Marketing + CRM in one
  • 24/7 support in Ukrainian
  • Integration with tools
HubSpot CRM
№10

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation. Deep integration with Microsoft 365 and Copilot. Increase efficiency, improve customer experience and increase profits. The perfect solution for business in Ukraine.

Advantages

  • 360° customer profile. Keep all customer information in one place for better understanding.
  • Sales automation. Simplify routine tasks and focus on closing deals.
  • Integration with Microsoft 365. Easily work with Outlook, Teams and other familiar tools.
  • Copilot AI assistant. Get smart prompts and automated reports for better decisions.

Features

  • Convenient customer accounting
  • Integration with Office 365
  • Sales automation
  • Customer data analytics
  • Ukrainian language support
Microsoft Dynamics 365 Sales
№11

KeepinCRM

KeepinCRM - a simple and convenient CRM for small and medium-sized businesses in Ukraine. Accounting for clients, tasks, deals, warehouse and finance in one system. Optimize business processes and increase sales with KeepinCRM!

Advantages

  • Understandable interface. Easy navigation and intuitive functions for quick learning.
  • Sales automation. Optimize your sales funnel and increase profits with KeepinCRM.
  • Warehouse management. Monitor stock balances, avoid shortages and optimize purchases.
  • Financial accounting. Track income and expenses, analyze business profitability.

Features

  • Easy start
  • Customer accounting
  • Sales automation
  • User-friendly interface
  • 24/7 support
KeepinCRM
№12

Streak CRM

Streak CRM - CRM system built directly into Gmail. Organize customer work with custom pipelines without leaving your mail. Ideal for small and medium-sized businesses in Ukraine.

Advantages

  • Integration with Gmail. Work with customers directly in your usual mail without switching between tabs.
  • Custom sales funnels. Customize the sales process for your business, track deals at every stage.
  • Convenience and simplicity. Intuitive interface, quick implementation and team training.
  • Effective control. Complete overview of deals, tasks and communications with customers in one place.

Features

  • CRM for Ukraine
  • Integration with Gmail
  • Custom funnels
  • Customer accounting
  • Sales automation
Streak CRM
№13

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, manage orders and customers in one place. Optimize your business with CPAshka!

Advantages

  • Automation of dropshippers. CPAshka automatically calculates dropshippers' commissions, saving time and reducing the likelihood of errors.
  • Convenient order management. Track all orders in one place, from placement to delivery, for better control over the process.
  • Increasing customer loyalty. Improve communication and provide fast support, which contributes to customer satisfaction.
  • Detailed sales analytics. Get accurate data on sales, popular products and the effectiveness of dropshippers to make informed decisions.

Features

  • Accounting for UA clients
  • CRM for dropshipping
  • CPA automation
  • User-friendly interface
  • Calculation of dropshippers
CPAshka
№14

Apptivo

Apptivo: CRM system for SMBs, uniting business applications in a single platform. Manage customers, sales, and projects efficiently. Optimize your business in Ukraine with Apptivo!

Advantages

  • Clear localization. Ukrainian interface, support for hryvnia and local formats
  • Full data control. All customer data in one place, secure and accessible
  • Efficiency for SMBs. Solution adapted for small and medium-sized businesses
  • Apptivo: all in one place. Suite of business applications with a CRM core

Features

  • CRM for Ukraine
  • Sales automation
  • User-friendly interface
  • Apptivo - all in one
  • Affordable price for SMBs
Apptivo

CRM comparison table

# Platform Target audience Main features Free plan Cost from
1LP-CRMProduct business, e-commerce, servicesCustomers, sales, communicationsFree version for up to 50 orders per monthfrom $9/month
2CopperSmall business, salesGmail integration, automation, productivity14-day trialfrom $29/month per user
3monday sales CRMSales teams, SMBFlexibility, automation, clientsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
4NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
5SuiteCRMBusiness, enterprisesOpen source, flexibility, freeOpen source software (free)from $0/month (self-hosted)
6amoCRMSmall business, salesMessengers, chatbots, sales automation14-day trialfrom $15/month per user
7KeyCRMeCommerce, small/medium businessMulti-channel, automation, analytics14-day trialfrom $19/month
8Zoho CRMSmall business, medium businessSales automation, customer base, reportingFree plan (up to 3 users)from $20/month per user
9HubSpot CRMSmall business, marketing, salesFree, scaling, integrationFree planfrom $20/month per user
10Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, Copilot30 day trialfrom $65/month per user
11KeepinCRMSmall business, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
12Streak CRMSMBs, sales, startupsGmail integration, custom pipelines, email trackingFree planfrom $59/month per user
13CPAshkaDropshippers, online storesDropshipping, CRM, AutomationFree for the first 100 leadsfrom $5/month
14ApptivoSmall businesses, entrepreneursCRM, automation, integrationFree trialFrom $15/month per user (annual billing) or $20/month monthly

Questions and Answers

? What is a customer management platform
This is software that helps companies organize and analyze customer interactions

? What are the benefits of implementation
Improved service, sales automation, increased loyalty

? What is the price on the Ukrainian market
The cost varies from free to paid with advanced features

? Which solutions are leading in 2025
The choice depends on the needs of the business: KeyCRM, NetHunt CRM, Creatio and others

? Are there free options
Yes, there are limited free versions for small businesses