Top 9 CRMs for Small Businesses in Ukraine 2025

The Best CRMs for Growing Your Business in Ukraine: Review and Comparison!

Choose a CRM for your niche

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! Ideal for small businesses in Ukraine.

Service advantages

  • Understandable interface. An intuitive system that is easy for the team to learn.
  • Ukrainian support. Quick and effective help from LP-CRM in your time zone.
  • Sales optimization. Increase profits by controlling deals and customers.
  • Automation of routine. Forget about repetitive tasks, LP-CRM will do everything for you.

Characteristics

  • CRM for small business in Ukraine
  • LP-CRM sales automation
  • Ukrainian support 24/7
  • Integration with Prom and Rozetka
  • User-friendly LP-CRM interface
LP-CRM
№2

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for small businesses in Ukraine. Build effective sales funnels, analyze data and increase profits. Optimize the work of the sales department and improve customer relations.

Service advantages

  • Sales growth. Increase profits through effective customer engagement.
  • Automation of routine. Focus on strategy, not daily tasks.
  • Improved analytics. Get valuable insights for business optimization.
  • Ukrainian support. A reliable partner with local support.

Characteristics

  • Intuitive interface
  • Sales automation
  • Real-time reporting
  • Ukrainian support
  • Integration with services
Salesforce Sales Cloud
№3

Insightly

Insightly - CRM for small and medium-sized businesses with integrated project management. Automate sales, marketing, and customer support. Integrations with popular services to increase the productivity of your business.

Service advantages

  • Clear interface. Easy to learn, saves time on adaptation.
  • Simple customer management. All customer information in one place, quick access.
  • Effective project management. Track progress and react to changes in a timely manner.
  • Integration with other services. Connect Insightly with other tools for better performance.

Characteristics

  • CRM for small business in Ukraine
  • Projects and integrations for SMB
  • Insightly sales automation
  • User-friendly CRM interface
  • Ukrainian language support
Insightly
№4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for small businesses with integrated telephony, email and AI. Automate sales, improve customer communication and increase profits! All in one platform.

Service advantages

  • Built-in telephony. Call customers directly from the system, record calls and analyze.
  • Sales automation. AI assistant automates routine so you can focus on deals.
  • Easy start. Intuitive interface - quick implementation without complications.
  • All in one place. Freshworks CRM: email, contacts, deals - for efficient work.

Characteristics

  • For small businesses in Ukraine
  • Intuitive interface
  • Sales automation
  • Built-in telephony and email
  • Freshworks AI assistant
Freshworks CRM (Freshsales)
№5

Less Annoying CRM

Less Annoying CRM - a super simple CRM system created specifically for small businesses in Ukraine. Without unnecessary functions and complexity, focused on convenience and efficiency! Manage customers and deals easily!

Service advantages

  • Simple interface. Intuitive, easy to learn.
  • Affordable price. Optimal budget for small business.
  • Ukrainian language support. Answers to questions in your language.
  • Customer organization. Keep all information in one place.

Characteristics

  • Easy to use
  • Intuitive interface
  • Affordable price
  • For small business
  • Ukrainian language support
Less Annoying CRM
№6

Nutshell

Nutshell CRM is a simple solution for B2B teams in Ukraine that combines CRM and email marketing. Optimize sales, automate email newsletters, and increase profits. Ideal for small businesses!

Service advantages

  • Clear interface. Intuitive design, easy to use even for beginners.
  • Email marketing included. Automate mailings and track results in one place.
  • Ukrainian language support. Qualified assistance in Ukrainian for your comfort.
  • Sales automation. Optimize your sales funnel and increase profits with Nutshell.

Characteristics

  • Intuitive interface
  • Email marketing
  • Sales automation
  • Ukrainian language support
  • Affordable price
Nutshell
№7

amoCRM

amoCRM - A CRM system that helps small businesses in Ukraine automate sales through messengers. Chat funnels, bots, and omnichannel dialogues for effective customer communication. Boost your sales with amoCRM!

Service advantages

  • Clear communication. Consolidate customer chats into one window for instant replies.
  • More sales from chats. Chatbots and sales funnels in messengers will increase your profits.
  • Easy automation. Automate routine tasks and free up time for growth.
  • Local support. Ukrainian-speaking technical support is always ready to help you.

Characteristics

  • CRM for small businesses
  • amoCRM: Chat funnels
  • Integration with messengers
  • Bots for automation
  • Omnichannel dialogues
amoCRM
№8

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales. Adapt it to the needs of your small business in Ukraine and automate sales processes! Scalability and customization.

Service advantages

  • Understandable price. Transparent cost without hidden payments.
  • Ukrainian support. Qualified help in your native language.
  • Flexible configuration. Adaptation to the needs of your business.
  • Integration with other services. Easy combination with the necessary tools.

Characteristics

  • CRM for small business UA
  • SugarCRM open source
  • B2B sales: flexibility
  • Ukrainian support
  • Business process automation
SugarCRM
№9

Capsule CRM

Capsule CRM is a simple CRM system for Ukrainian small businesses. Manage contacts, deals, and projects in one place. Optimize sales and improve customer relationships!

Service advantages

  • Simple interface. Easy to learn and use, saving time on adaptation.
  • Convenient customer management. All information about contacts, deals, and projects in one place.
  • Effective sales organization. Track deals, schedule meetings, and increase profits.
  • Communication optimization. Save communication history and improve customer service.

Characteristics

  • Easy to use
  • Sales automation
  • Ukrainian language support
  • Affordable price
  • Integration with services
Capsule CRM

CRM comparison table

# CRM Name For whom Top features Free Approximate price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit analyticsFree version up to 50 orders per monthfrom $9/month
2Salesforce Sales CloudSmall business, salesAutomation, reports, features30-day testfrom $25/month per user
3InsightlySmall, medium businessCRM, projects, automation14-day trialfrom $29/month per user
4Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI supportFree planfrom $9/month per user
5Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, customers30 day test$19/month per user
6NutshellSmall business, B2BCRM, email marketing, automation14 day testfrom $16/month per user
7amoCRMSmall business, salesАвтоматизація продажів, чат-воронки, омніканальність14-day trialfrom $15/month per user
8SugarCRMB2B, small businessFlexibility, automation, B2BFree testfrom $49/month per user
9Capsule CRMSmall business, entrepreneursContacts, deals, projectsFree planfrom $18/month per user

FAQ

? What is a Customer Relationship Management (CRM) system?
It's software for automating customer relationships and optimizing business processes

? Why does a small business need such a platform?
Helps attract, retain customers, increase sales, and improve service

? What are the main functions of such programs?
Contact management, sales management, task management, marketing automation, analytics

? How to choose the right software?
Consider business needs, budget, scalability, integration with other tools

? What platforms will be popular in 2025?
Demand is projected for solutions with AI, automation, mobile access, and integration with ecosystems