TOP 11 CRMs for Dropshipping in 2025: Ranking

The best solutions for automating your dropshipping business.

Take a step towards your CRM

№1

LP-CRM

LP-CRM is a Ukrainian CRM for dropshipping, e-commerce and product business. Automate order processing, manage customers and increase sales with our convenient system.

Main pluses

  • Sales automation. Optimize order processing and customer communication, free up time for development.
  • Integration with marketplaces. Manage sales from different platforms in one place, save time.
  • Convenient product accounting. Track balances, deliveries and profitability of goods in real time.
  • Ukrainian language support. Get quick and qualified help from our specialists.

Features

  • Dropshipping automation
  • Accounting for orders with TTN
  • Integrations with marketplaces
  • Convenient sales analytics
  • Ukrainian language support
LP-CRM
№2

Creatio (Sales)

Creatio (Sales) - CRM platform with process automation and low-code. Optimize sales and improve customer relationships in your dropshipping business with a flexible and adaptive CRM.

Main pluses

  • Sales automation. Simplifies the sales funnel, increases profits.
  • Order management. Control from placement to delivery in one place.
  • Low-code Creatio. Easy process setup, adaptation to needs.
  • Logistics optimization. Automatic selection of the best carrier, tracking.

Features

  • Integration with platforms
  • Sales automation
  • Convenient order management
  • Delivery tracking
  • Reporting and analytics
Creatio (Sales)
№3

monday sales CRM

Optimize dropshipping with monday sales CRM! A flexible CRM system based on monday.com will help automate the sales funnel, manage customers, and increase the efficiency of your team. Everything for successful dropshipping in one place!

Main pluses

  • Automation of sales. Automate the sales funnel and free up time for customers.
  • Centralized management. All customer and order information in one place.
  • Full integration with monday.com. Take advantage of all the benefits of the teamwork platform.
  • Clear analytics. Track key indicators and make informed decisions.

Features

  • Dropshipping automation
  • Easy order import
  • Integration with platforms
  • Reporting and analytics
  • Sales growth
monday sales CRM
№4

Insightly

Insightly: CRM + projects for small and medium-sized businesses. Integrations to optimize dropshipping: customer tracking, order and project management. Everything in one place to grow your business!

Main pluses

  • Everything in one place. Manage customers, projects, and sales from a single platform, increasing efficiency.
  • Integration with everything. Easily connect Insightly to your favorite tools for seamless operation.
  • Sales growth. Marketing and sales automation tools will increase your profits.
  • Easy scaling. Insightly grows with your business, adapting to new needs.

Features

  • Sales automation
  • User-friendly interface
  • Integration with platforms
  • Customer support
  • Business analytics
Insightly
№5

Agile CRM

Agile CRM unifies sales, marketing, and customer support in a single system. The ideal solution for dropshipping to automate the sales funnel, attract new customers, and improve service.

Main pluses

  • Single platform. Sales, marketing, support - all in one place for seamless operation.
  • Routine automation. Free up time from repetitive tasks, focus on business development.
  • Improved communication. The entire history of customer interaction at your fingertips, personalized approach.
  • Sales growth. Optimize the sales funnel, increase conversion and profit.

Features

  • Process automation
  • Integration with platforms
  • Order management
  • Sales analytics
  • Customer support
Agile CRM
№6

HubSpot CRM

HubSpot CRM: Free CRM for dropshipping! Manage marketing, sales, and support in one platform. Organize customers, automate processes, and increase the profits of your dropshipping business.

Main pluses

  • Sales Automation. Optimize the sales funnel, attract more customers.
  • Data Centralization. All customer information in one place, easy access.
  • Integration with tools. Easily connect the necessary services for marketing.
  • Free Start. Use basic functions for free, scale gradually.

Features

  • Order automation
  • Integration with platforms
  • Convenient customer accounting
  • Communication optimization
  • Free Start (HubSpot)
HubSpot CRM
№7

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email newsletters and AI assistant. The perfect solution for dropshipping! Automate sales, communicate with customers more effectively and increase profits. All in one place!

Main pluses

  • Time saving. Automate the routine to focus on sales growth.
  • Convenient telephony. Call customers directly from the system, record conversations.
  • AI support. Artificial intelligence will help analyze data and make decisions.
  • Email marketing. Send personalized mailings and increase loyalty.

Features

  • Sales automation
  • Integration with dropshipping
  • Built-in telephony
  • AI assistant for sales
  • User-friendly interface
Freshworks CRM (Freshsales)
№8

Apptivo

Apptivo: CRM system with a suite of business applications for small and medium-sized businesses, ideal for dropshipping. Manage customers, orders, and inventory in one place. Streamline your dropshipping business with Apptivo!

Main pluses

  • Convenient order management. Optimize order processing, from receipt to fulfillment, in one place.
  • Communication automation. Maintain contact with customers and suppliers automatically.
  • Sales analytics. Gain valuable sales insights to improve your strategy.
  • Integration with other services. Easily connect the tools you need for efficient operation.

Features

  • Sales automation
  • Drop order accounting
  • Convenient CRM solution
  • Store integration
  • Process optimization
Apptivo
№9

OneBox OS

OneBox OS - CRM/ERP for dropshipping. Automate processes, telephony, warehouse, document management in one system. Optimize work with suppliers and customers. Everything you need for successful dropshipping in one solution!

Main pluses

  • Order management. Automate order processing, from receipt to dispatch, control statuses and communicate with suppliers.
  • Integration with platforms. Connect popular marketplaces and services to synchronize data, manage products in one place.
  • Logistics optimization. Track delivery, manage inventory and reduce logistics costs, improve customer experience.
  • Communication automation. Set up automatic notifications for customers, manage requests and build brand loyalty.

Features

  • Dropshipping CRM
  • Process automation
  • Telephony integration
  • Warehouse accounting
  • Unified ERP solution
OneBox OS
№10

Bitrix24

Bitrix24 - CRM and workspace for dropshipping! Manage sales, communicate with customers through the contact center, organize projects in one place. Everything you need for an efficient business!

Main pluses

  • Order automation. Reduces manual work, speeds up order processing from customers.
  • Data centralization. All information about customers, orders and deliveries in one place.
  • Integration with marketplaces. Easily connect stores on Prom, Rozetka and other platforms.
  • Reporting and analytics. Track key metrics to increase profit.

Features

  • Sales automation
  • User-friendly interface
  • Integration with marketplaces
  • Order tracking
  • Centralization of communications
Bitrix24
№11

KeepinCRM

KeepinCRM is a simple CRM for dropshipping! Manage clients, tasks, deals, warehouse, and finances in one place. Optimize your business with KeepinCRM!

Main pluses

  • Client base. Store all customer information in one place.
  • Automation of deals. Simplify the sales process and control every deal.
  • Stock accounting. Accurate inventory accounting and avoidance of shortage/surplus.
  • Financial control. Track income and expenses, analyze profitability.

Features

  • Dropshipping automation
  • Clients & deals in one place
  • Warehouse accounting for dropshippers
  • User-friendly KeepinCRM interface
  • Financial control and analytics
KeepinCRM

CRM systems comparison

# CRM Name Segment Top features Free version Minimum price
1LP-CRMDropshipping, e-commerce, product businessOrder automation, customer management, sales increaseFree version for up to 50 orders per monthfrom $9/month
2Creatio (Sales)Dropshipping, small businessSales automation, contact management, low-codeFree trial accessprice on request
3monday sales CRMDropshippers, eCommerce, entrepreneursAutomation, customers, efficiencyFree plan (up to 2 users)from $12/month per user (min. 3 seats)
4InsightlySmall business, medium business, dropshippingCRM, projects, integrations14 day trialfrom $29/month per user
5Agile CRMDropshipping, small businessSales automation, marketing, customer supportFree plan (up to 10 users)from $8.99/month per user
6HubSpot CRMDropshippers, online sellersAutomation, sales funnel, customer supportFree planfrom $20/month per user
7Freshworks CRM (Freshsales)Dropshipping, salesAutomation, communication, analyticsFree planfrom $9/month per user
8ApptivoDropshipping, SMBCRM, dropshipping, integrationFree trialFrom $15/month per user (annual billing) or $20/month monthly
9OneBox OSDropshippers, eCommerce, entrepreneursAutomation, CRM/ERP, dropshippingPart of the applications are freefrom $1.99/month (for 1000 records)
10Bitrix24Dropshippers, entrepreneursCRM, automation, communicationFree planfrom $61/month (5 users)
11KeepinCRMDropshippers, small businessClients, deals, warehouseTest 7 daysfrom 290 UAH/user/month

Frequently Asked Questions

? What does the platform offer for dropshippers?
It helps automate processes, track orders, and improve customer service

? What are the key features to look for?
Integration with platforms, automation, analytics, customer and order management

? Why is it important to have such a system?
For effective business management, process optimization and increased profits

? What is the system rating in 2025?
It is predicted that the leaders will be systems with the best integration and analytics

? What is the cost of implementing the platform?
The cost depends on the functionality, the size of the business and the selected tariff