TOP 12 CRMs for Auto Repair Shops 2025: Ranking

LP-CRM is a Ukrainian CRM designed for car services. Optimize customer, order, and spare parts accounting. Increase customer loyalty and car service profits! Integration with telephony and SMS.

Key advantages

• Increasing Profits. Automate sales, increase customer loyalty, and analyze efficiency.
• Cost Optimization. Reduce unjustified expenses and increase business profitability.
• Convenient Management. Intuitive interface, easy setup and integration.
• Ukrainian Support. Fast and qualified native language support from LP-CRM.

Characteristics

• Car service automation
• Spare parts accounting
• Customer base
• Reporting and analysis
• Online booking

Zoho CRM - a powerful cloud CRM for car services. Automate sales, marketing and service to attract more customers and increase their loyalty. Optimize business processes and increase profits with Zoho CRM!

Key advantages

• Increased profits. Sales and marketing automation for business growth.
• Service optimization. Increased customer satisfaction and loyalty to the service station.
• Centralized data. All customer information in one place.
• Reporting automation. Instant access to analytics to improve work.

Characteristics

• Process automation
• User-friendly interface
• Software integration
• Reporting and analytics
• Customer support

Microsoft Dynamics 365 Sales - CRM for car service that integrates with other Microsoft 365 services. Automate sales, manage customers, and use Copilot for efficient work. Optimize your business!

Key advantages

• Optimization of sales. Increase profits by managing every contact and deal.
• Integration with Microsoft 365. Everything in one place: mail, calendar, documents and clients.
• Copilot for car service. AI assistant for quick processing of requests and reports.
• Personalized service. Offer customers what they need, at the right time.

Characteristics

• Car service: Customer accounting
• Service appointment
• Work reporting
• Spare parts warehouse
• Customer reminders

OneBox OS: CRM/ERP for car service. Manage processes, telephony, warehouse and documents in one system. Automate the work of the service station and increase profits!

Key advantages

• All in one place. Customer management, warehouse, finance - all in OneBox OS.
• Automation of routine. Forget about manual data entry and paperwork.
• Clear analytics. Track key metrics and make informed decisions.
• Profit increase. Optimize work and attract more customers.

Characteristics

• Car service automation
• Accounting for spare parts
• Customer base
• User-friendly interface
• Integration with telephony

Less Annoying CRM - A straightforward CRM for car services, created for ease. No unnecessary functions, only the necessary tools to manage customers and orders. The perfect solution for small businesses!

Key advantages

• Convenience of Less Annoying. Intuitive interface, time saving.
• Manage clients easily. Full interaction history, reminders, all in one.
• Support for the auto business. Special features for the needs of your service station.
• No unnecessary complexity. Simple but powerful tool for growth.

Characteristics

• Car service: Customers under control
• Car service: Convenient accounting of work
• Less Annoying CRM: Easy to use
• Less Annoying CRM: For small business
• Less Annoying CRM: No unnecessary functions

Capsule CRM - lightweight CRM, ideal for car service. Manage customer contacts, deals, and projects in one place. Optimize work and increase profits!

Key advantages

• Clear interface. Easy to learn, quick start for the whole team.
• Customer control. The entire car service history is at your fingertips, improve relationships.
• Profit increase. Don't lose a single customer, increase repeat visits.
• Time saving. Automation of routine tasks, more time for service.

Characteristics

• Car service: Process automation
• Convenient customer accounting
• Increased loyalty
• Reporting and analytics
• Integration with software

Close - CRM for car services that increases sales through calls and email. Automate communication with customers, track leads, and close more deals. Ideal for teams that value efficiency and a personalized approach.

Key advantages

• Customer base is organized. All information about cars and customers in one place. Easy access, quick search.
• Increased profits. Optimization of sales of services and spare parts, personalized offers.
• Improved communications. Reminders about visits, SMS, email newsletters for loyalty.
• Analysis and reporting. Track efficiency, identify weaknesses, make decisions.

Characteristics

• Car service: Convenient accounting
• Process automation
• Increased loyalty
• Fast service
• Profitability control

Pipedrive - CRM that makes sales in the auto service transparent! Visual pipelines show the stages of deals, and automation accelerates the conversion of leads into regular customers. Optimize every step of the sale with Pipedrive!

Key advantages

• Understandable pipeline. Visualize every stage of the sale to see the progress of deals.
• Automation of routine. Forget about manual data entry, focus on customers.
• Increase profits. Pipedrive helps close more deals and maximize profit.
• User-friendly interface. Easy to use, does not require special knowledge for effective work.

Characteristics

• Auto service CRM: Auto accounting
• Convenient management
• Online booking
• Profit analysis
• Reporting SRT

monday sales CRM - flexible CRM system for auto repair sales teams, built on monday.com. Optimize processes, track customers, and increase profits with a CRM that adapts to your business.

Key advantages

• Convenient customer management. All customer information in one place, easy access and interaction history.
• Sales optimization. Increase the efficiency of the sales team and improve the conversion to leads.
• Reporting automation. Quick analysis of business indicators and informed decision-making.
• Flexible monday platform. Customize the system to your needs without code, integration with other tools.

Characteristics

• Process automation
• User-friendly interface
• Reporting and analytics
• Integration with monday.com
• Customer support

Insightly: CRM + project management, ideal for auto services. Organize your customer base, track orders, manage master tasks, integrate with other services. Increase business efficiency with Insightly!

Key advantages

• Customer management. All customer information in one place, improve communication and build strong relationships.
• Service optimization. Increase work efficiency, track orders and improve service quality.
• Data analysis. Make informed decisions by analyzing sales and master workload reports.
• Convenient integration. Integrate Insightly with your favorite tools for seamless operation.

Characteristics

• Process automation
• Auto customer base
• Reporting and analytics
• Integration with services
• Customer support

KeyCRM - Ukrainian CRM for car service. Orders from all channels, convenient communication with customers, inventory management and powerful analytics to optimize business. All in one system!

Key advantages

• All in one place. Manage orders, customers and warehouse in KeyCRM. Optimize the work of the car service!
• Convenient communication. All chats and calls with customers in one system. Don't miss a single request!
• Detailed analytics. Track key indicators and make informed decisions for development!
• Ukrainian support. KeyCRM was developed in Ukraine taking into account the needs of local business.

Characteristics

• Process automation
• Integration with channels
• Inventory management
• Car service analytics
• Ukrainian support

Creatio (Sales) - a low-code CRM for car service with powerful business process automation. Optimize sales, service and marketing in a single platform. Easily adapt CRM to the needs of your service station.

Key advantages

• Automation of records. Manage orders efficiently, minimize human factor.
• Transparent customer accounting. Complete service history, loyalty increases.
• Analysis and reports quickly. Get valuable data to improve your business.
• Flexible process customization. Adapt to your needs, develop the service.

Characteristics

• Car service: accounting, clients
• Creatio: processes, low code
• Car service automation
• CRM: the client is always right
• Creatio: flexible platform