Best BasisCRM Alternatives in 2025

Optimal CRM solutions for your business: a guide to alternatives

Choose a CRM solution for your tasks

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Looking for an analogue of BasisCRM? LP-CRM offers powerful functionality for managing sales, customers and orders. Optimize your business with LP-CRM!

Main pluses

  • Sales automation. Optimize your sales funnel, increase conversion and profit.
  • Convenient customer management. The entire history of interaction in one place, no information lost.
  • Integration with marketplaces. Easily manage orders from Rozetka, Prom and other platforms.
  • Real-time analytics. Track key business indicators and make informed decisions.

Features

  • CRM for e-commerce
  • Sales automation
  • User-friendly interface
  • Ukrainian support
  • Business analytics
LP-CRM
№2

SalesDrive

SalesDrive - CRM for online trading that combines marketplaces, delivery, payments, and warehouse in one place. Manage your entire business effectively, like in BasisCRM, but simpler!

Main pluses

  • Marketplace integration. Manage products and orders from all platforms in one place.
  • Logistics automation. Track deliveries and manage inventory more efficiently.
  • Payment simplification. Automatic payment tracking and report generation.
  • Convenient warehouse management. Control stock levels and avoid product shortages.

Features

  • CRM for e-commerce
  • Sales automation
  • All-in-one integrations
  • Warehouse and product accounting
  • Business process optimization
SalesDrive
№3

Copper

Copper - CRM, tightly integrated with Google Workspace, especially Gmail. A great choice if you are looking for a BasisCRM alternative with a focus on integration with Google tools.

Main pluses

  • Integration with Gmail. Manage sales directly from your email without switching between tabs.
  • Ease of use. Intuitive interface for efficient teamwork.
  • Routine automation. Automatic data collection and deal updates, saving time.
  • Complete customer picture. The entire history of customer interaction in one place for better service.

Features

  • CRM for Google Workspace
  • Integration with Gmail
  • Simple interface
  • Sales automation
  • Convenient collaboration
Copper
№4

Bitrix24

Bitrix24 - CRM and workspace for managing sales, customer support, and team collaboration on projects. A comprehensive solution for your business, bringing together all the necessary tools in one place.

Main pluses

  • Comprehensive Solution. Combines CRM, tasks, chat, mail, and more for effective teamwork.
  • Convenient Integration. Easily connect your services and applications for a unified workspace.
  • Scalability. Suitable for businesses of any size, from startup to large company.
  • 24/7 Support. Always ready to help solve any questions and problems.

Features

  • Powerful CRM
  • Comprehensive Solution
  • Business Automation
  • User-Friendly Interface
  • Tool Integration
Bitrix24
№5

Apptivo

Apptivo is a suite of business applications with CRM at its core, designed for small and medium-sized businesses. Looking for a BasisCRM alternative? Apptivo offers a wide range of features for managing sales, marketing, and other aspects of your business.

Main pluses

  • All in one place. Manage all aspects of your business from a single platform, saving time and resources.
  • Affordable price. Powerful CRM functionality at an affordable price, ideal for SMB.
  • Customization flexibility. Adapt the system to your unique needs, without restrictions.
  • Sales growth. Optimize the sales funnel and increase profits with Apptivo.

Features

  • CRM for SMB
  • BasisCRM analog
  • Business applications
  • Ease of integration
  • Flexible settings
Apptivo
№6

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales process with intuitive pipelines, manage leads effectively, and close more deals. An alternative to BasisCRM for those seeking greater clarity and automation in sales.

Main pluses

  • Clear interface. Easy to learn, quick to start selling, without unnecessary complications.
  • Sales visualization. Clear overview of deals at each stage, profit forecast.
  • Automation of routine. Time saving, reminders, integrations, templates, error avoidance.
  • Deal conversion +. Funnel optimization, performance tracking, profit increase.

Features

  • Visual sales funnels
  • Intuitive interface
  • Automation of routine
  • Deal conversion
  • Easy integration
Pipedrive
№7

SugarCRM

Looking for a BasisCRM alternative? SugarCRM is a flexible, open-source CRM designed for B2B sales. Customize the system to your needs and integrate with any tools. Automate processes and increase sales with SugarCRM!

Main pluses

  • Open Source. Full customization and integration with other systems.
  • B2B focus. Tools for complex sales and deals.
  • Flexible customization. Adaptation to unique business processes.
  • Scalability. The solution grows with your business.

Features

  • Open source CRM
  • B2B sales
  • Flexible platform
  • Customization
  • Process automation
SugarCRM
№8

SuiteCRM

Looking for a BasisCRM alternative? SuiteCRM is an open source CRM offering flexibility and powerful customization. Adapt the system to your business needs, expand functionality and control your data!

Main pluses

  • Open source. Full control over the system and data, without vendor dependence.
  • Flexible setup. Adapt the CRM to your business needs, not the other way around.
  • Cost savings. No license fees, only implementation and support costs.
  • Integration. Easily integrates with other systems, expanding functionality.

Features

  • Free CRM platform
  • Flexible customization
  • Open source code
  • BasisCRM alternative
  • Powerful integrations
SuiteCRM
№9

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM with built-in telephony and email tools. Its AI assistant will help automate routine tasks and focus on the main thing - increasing sales. An alternative to BasisCRM.

Main pluses

  • Built-in telephony. Make and receive calls directly from the CRM, record conversations for analysis and service improvement.
  • Email marketing. Personalized email campaigns, tracking opens and clicks to increase communication effectiveness.
  • AI assistant. Automate routine tasks, predict sales and get valuable insights for decision making.
  • Single platform. All customer data in one place: contacts, deals, correspondence and calls.

Features

  • Built-in telephony
  • Email marketing
  • Sales AI assistant
  • User-friendly interface
  • Process automation
Freshworks CRM (Freshsales)
№10

monday sales CRM

monday sales CRM - a flexible CRM system based on monday.com, designed for sales teams. An excellent analogue of BasisCRM for optimizing processes, from leads to deals, in a single workspace.

Main pluses

  • Легкість адаптації. Customize the CRM to the needs of your business, without code.
  • Data centralization. Keep all customer information in one place.
  • Improved collaboration. Share and edit data for the entire team.
  • Automation of routine. Automate daily tasks and save time.

Features

  • Flexibility based on monday.com
  • Easy process setup
  • Team collaboration
  • Automation of routine
  • Data visualization
monday sales CRM
№11

Close

Close - CRM designed for sales teams that actively use calls and email newsletters. Focused on sales automation and improved customer communication. An alternative to BasisCRM for those who value integration with telephony.

Main pluses

  • Інтеграція дзвінків. Call and record conversations directly in the CRM without losing context.
  • Email-серії. Automate mailings and guide potential customers to a deal.
  • Зручний інтерфейс. Intuitive design for quick team training.
  • Потужна аналітика. Track key sales metrics and optimize your strategy.

Features

  • CRM for sales
  • Дзвінки та email
  • Інтеграція
  • Аналітика угод
  • Легкий впровадження
Close
№12

Less Annoying CRM

Looking for a BasisCRM alternative? Less Annoying CRM is a super-simple CRM for small businesses. No complex setups, just the essential features for effective customer management. Easy to use, focuses on the essentials.

Main pluses

  • Intuitive interface. Easy to learn, instant use, saves time.
  • Affordable price. Transparent pricing, no hidden fees.
  • Excellent support. Fast and qualified help.
  • Specifically for small businesses. Functionality tailored to the needs of small businesses.

Features

  • Intuitively understandable
  • Easy to learn
  • No overpayments
  • For small businesses
  • Ukrainian language support
Less Annoying CRM
№13

Odoo CRM

Odoo CRM is an ERP system's CRM module. A comprehensive solution for automating sales, marketing, and customer service. Looking for a BasisCRM alternative? Odoo CRM offers broader functionality and integration with other business processes.

Main pluses

  • Целісна ERP-система. CRM integration with other Odoo modules for a seamless business process.
  • Full customization. Customize your CRM to meet your business needs, without limitations.
  • Scalability of the solution. Grow your business, Odoo CRM adapts to growing needs.
  • Real-time reporting. Analyze sales, customer and team performance data online.

Features

  • ERP Integration
  • Flexible settings
  • Sales automation
  • Customer data analysis
  • Marketing automation support
Odoo CRM
№14

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for automating sales of any complexity. An excellent choice if you are looking for an alternative to BasisCRM with wider process automation and customization options.

Main pluses

  • Quick adaptation. Easily customize the system to suit your business needs, without code.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Efficient management. Control all aspects of your business in one system.
  • Productivity growth. Automation of routine frees up time for strategy.

Features

  • Flexible CRM platform
  • Process automation
  • No-code customization
  • Fast implementation
  • Integrations without borders
Creatio (Sales)
№15

Zoho CRM

Zoho CRM - Cloud CRM for sales, marketing, and customer support automation. Looking for a BasisCRM alternative? Zoho CRM offers a wide range of features for managing customer relationships and optimizing business processes.

Main pluses

  • Clear interface. Easy to learn and quick to start working, intuitively designed.
  • Flexible customization. Adapt the CRM to the needs of your business without code.
  • Integration with services. Integrate CRM with email, messengers, and other tools.
  • Scalable solutions. Grow CRM with your business by adding new features.

Features

  • Integration
  • Cloud solution
  • Automation
  • User-friendly interface
  • Scalability
Zoho CRM
№16

KeyCRM

KeyCRM - Ukrainian CRM system for small and medium-sized businesses. It combines orders from all channels, customer communications, warehouse management, and analytics in one place. An excellent alternative to BasisCRM!

Main pluses

  • All in one place. Manage orders, inventory, and communications from a single platform, saving time
  • Integration with marketplaces. Automatically import orders from Rozetka, Prom, and other marketplaces
  • Convenient analytics. Get reports on sales, profit, and customers to make informed decisions
  • Ukrainian support. The KeyCRM team is always ready to help you in Ukrainian

Features

  • Management of all channels
  • Sales automation
  • Online inventory management
  • Detailed business analytics
  • Ukrainian support
KeyCRM

CRM in comparison

# CRM Target audience Functionality Trial version Cost from
1LP-CRMProduct business, e-commerce, servicesSales, customers, ordersFree version up to 50 orders per monthfrom $9/month
2SalesDriveOnline trading, e-commerceMarketplace integration, Sales automation, Warehouse accounting14-day trialfrom 349 UAH/month
3CopperSmall business, SaaS, agenciesGmail integration, Google Workspace, Sales automation14 day trialfrom $29/month per user
4Bitrix24Small, Medium BusinessCRM, Automation, CommunicationsFree Planfrom $61/month (5 users)
5ApptivoSmall business, medium businessCRM, Automation, IntegrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
6PipedriveSmall business, salesSales pipeline, automation, reports14 day trialfrom $14.90/month per user
7SugarCRMB2B, salesFlexibility, open source, automationFree testfrom $49/month per user
8SuiteCRMEnterprises, SMBOpen source, customization, flexibilityOpen source software (free)from $0/month (self-hosted)
9Freshworks CRM (Freshsales)Small business, salesSales automation, AI assistant, telephony integrationFree planfrom $9/month per user
10monday sales CRMSales departments, small/medium businessLead management, automation, reportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
11CloseСейлз-команди, B2BДзвінки, email, автоматизаціяTest 14 daysвід $49/міс за користувача
12Less Annoying CRMSmall business, entrepreneursSimplicity, lightness, clients30 days test$19/month per user
13Odoo CRMB2B, B2C, SaaSSales automation, integration, scalabilityOne App Free (CRM for free)from €24.90/month per user
14Creatio (Sales)Sales, marketingSales automation, low code, process customizationFree trial accessprice on request
15Zoho CRMSales, marketing, supportSales automation, contact management, data analysisFree plan (up to 3 users)from $20/month per user
16KeyCRMSmall business, medium businessOrders, Communications, Inventory management14-day trialfrom $19/month

Questions and Answers

? Which CRM systems are best in 2025?
Choose solutions with automation, integration, and flexible settings for business needs

? What features to look for in a similar system?
Pay attention to contact management, sales, reporting, and integration with email

? Which CRM system is the most affordable?
The price depends on the functionality, but there are budget options with the necessary set of tools

? What to consider when choosing a CRM?
Scalability, support, integration capabilities, and customer reviews

? Where to find reviews about CRM systems?
Read independent reviews and user feedback on specialized resources