Top Oracle CX Alternatives in 2025

Top choice for your business: Optimize customer interaction.

Choose a CRM for your processes

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Looking for an alternative to Oracle CX? LP-CRM offers convenient tools for sales automation, customer management and analytics. Optimize your business today!

Main pluses

  • Understandable interface. Easy to learn and start working, saving time on team adaptation.
  • Ukrainian support. Prompt assistance and advice from a local team.
  • Sales automation. Increases efficiency in working with customers and increases profits.
  • Flexibility of settings. CRM adapts to the needs of your business, not vice versa.

Characteristics

  • Ukrainian CRM
  • Oracle CX Alternative
  • Sales automation
  • Integration with E-commerce
  • Support of Ukrainian business
Start for free
LP-CRM
№2

Vtiger CRM

Looking for an Oracle CX alternative? Vtiger CRM is the only platform for sales, marketing and customer support. Streamline business processes and increase productivity with Vtiger CRM.

Main pluses

  • Price. Saving money without losing functionality.
  • Convenience. Intuitive interface for the team.
  • Integration. All customer data in one place.
  • Support. Reliable 24/7 support from Vtiger CRM.

Characteristics

  • Open source CRM
  • Budget alternative
  • Easy integration
  • User-friendly interface
  • 24/7 support
Start for free
Vtiger CRM
№3

amoCRM

amoCRM - CRM focused on messengers. Automate sales through chat funnels, integrate chatbots, and manage all dialogues in a single omnichannel window. A great alternative to Oracle CX for modern business.

Main pluses

  • Chat convenience. Communicate with customers in familiar messengers, build personalized relationships.
  • Sales funnels. Manage deals in chats, from lead to successful closure, visually.
  • Omnichannel. All your communication channels in one place, no message will be lost.
  • More leads. Attract customers with chatbots and automated responses, 24/7.

Characteristics

  • Oracle CX replacement
  • amoCRM: chat-CRM
  • Chat funnels
  • Bots for sales
  • Omnichannel
Start for free
amoCRM
№4

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform offering a powerful alternative to Oracle CX. Automate sales and build processes without code! Optimize your pipeline, boost productivity, and close more deals with Creatio.

Main pluses

  • Flexible customization. Tailor the CRM to your business needs, without code.
  • Accelerated sales. Automate routine tasks, more time for clients.
  • Seamless integration. Easily connect with other systems, API.
  • Reduced costs. Save on development and maintenance, low-code.

Characteristics

  • Flexibility of settings
  • Rapid development
  • Process automation
  • No-code integration
  • Competitive price
Start for free
Creatio (Sales)
№5

Close

Looking for an alternative to Oracle CX? Close CRM is the perfect choice for sales teams focused on calls and automated email campaigns. Intuitive interface and powerful features for closing deals.

Main pluses

  • Simple integration. Easily connect to existing tools, quick start.
  • User-friendly interface. Intuitive design for efficient team work.
  • Powerful calls & email. Automate sales with a built-in toolset.
  • Focus on sales. More deals, fewer unnecessary features, higher productivity.

Characteristics

  • Cost savings
  • Easy to use
  • Sales automation
  • Quick implementation
  • Effective calls
Start for free
Close
№6

NetHunt CRM

Looking for an Oracle CX alternative? NetHunt CRM integrates with Gmail, allowing you to manage leads, sales funnels, and automation directly from your email. Organize your workspace and increase productivity with NetHunt!

Main pluses

  • Integration with Gmail. Manage leads and deals directly from your email, without switching between platforms.
  • Clear interface. Easy to use, no special skills required.
  • Sales funnels in Gmail. Visualize your sales process for better control.
  • Automation of routine. Automate tasks, free up time for sales.

Characteristics

  • Favorable price
  • Integration with Gmail
  • Simple interface
  • Sales automation
  • Customer support
Start for free
NetHunt CRM
№7

Odoo CRM

Odoo CRM is a CRM module in the powerful Odoo ERP system. Automate sales, manage leads, and increase profits. A great alternative to Oracle CX for small and medium-sized businesses!

Main pluses

  • Integration of ERP. All business processes in one system, without data gaps and additional integrations.
  • Flexible adaptation. Customize the CRM to the needs of your business, without restrictions.
  • Affordable price. Reduce CRM costs with Odoo's transparent licensing model.
  • Ease of use. Intuitive interface that speeds up team training and increases productivity.

Characteristics

  • Integration with ERP
  • Flexibility of settings
  • Affordable price
  • Open source
  • Support for Ukrainian localization
Start for free
Odoo CRM
№8

SugarCRM

SugarCRM: a powerful alternative to Oracle CX! A flexible, open-source CRM system designed to optimize B2B sales. Customize processes to suit your needs and integrate with any tools. Control data and develop customer relationships!

Main pluses

  • Відкритий код. Full freedom of customization, integrations and development for business needs.
  • Flexible platform. Adapt the system to unique processes, not vice versa.
  • B2B focus. Functionality designed for complex sales cycles and B2B needs.
  • Data control. Own the information, ensure security and compliance.

Characteristics

  • Open Source CRM
  • B2B Sales Focus
  • Flexible platform
  • Oracle Alternative
  • Easy integration
Start for free
SugarCRM
№9

SuiteCRM

Looking for an Oracle CX alternative? SuiteCRM is an open-source CRM offering flexibility and control. Customize it to your business needs, without the limitations of proprietary software.

Main pluses

  • Open Source. Full control over data and processes, flexible customization to business needs.
  • No License Fees. Cost savings, predictable budget for CRM system.
  • Customization. Easily adapts to unique business processes and requirements.
  • Large Community. Fast support, knowledge sharing, many ready-made solutions.

Characteristics

  • Open-source
  • Flexible Customization
  • Oracle CX Alternative
  • No Vendor Lock-in
  • Cost Savings
Start for free
SuiteCRM
№10

HubSpot CRM

Looking for an Oracle CX alternative? HubSpot CRM is a free CRM with powerful marketing, sales, and service on one platform. Integrates easily and scales with your business.

Main pluses

  • All in one place. CRM, marketing, sales, and service - one system for efficient operation.
  • Free CRM. Start for free and scale as your business grows.
  • Integration with tools. Easily connect the apps you need to extend functionality.
  • Ease of use. Intuitive interface, minimal training for the team.

Characteristics

  • Free CRM
  • Integrated marketing
  • Sales + support
  • Oracle Alternative
  • HubSpot Ease
Start for free
HubSpot CRM
№11

Zoho CRM

Zoho CRM is a cloud-based CRM platform for automating sales, marketing, and customer service. Looking for an Oracle CX alternative? Zoho CRM offers flexible solutions to grow your business.

Main pluses

  • Доступна ціна. Significantly lower costs compared to traditional solutions, with no hidden fees.
  • Easy integration. Integrates with many other services, saving you time and resources.
  • User-friendly interface. Intuitive design that makes learning and use easier.
  • Full support. Prompt assistance and a large knowledge base for quick issue resolution.

Characteristics

  • Favorable price
  • Easy integration
  • Flexible settings
  • 24/7 support
  • Quick start
Start for free
Zoho CRM
№12

Freshworks CRM (Freshsales)

Looking for an Oracle CX alternative? Freshworks CRM (Freshsales) is a CRM with built-in tools: telephony, email, and an AI assistant. Optimize sales and increase team productivity today!

Main pluses

  • Intuitive interface. Easy to use, requires no deep technical knowledge.
  • All in one place. CRM, telephony, email and AI for effective team work.
  • Clear price. Transparent and competitive rates with no hidden fees.
  • AI assistant. Automation of routine, data analysis and useful tips for sales.

Characteristics

  • Intuitive interface
  • AI automation
  • Price affordability
  • All in one
  • Quick implementation
Start for free
Freshworks CRM (Freshsales)
№13

Apptivo

Apptivo is a CRM platform with a suite of business applications for small to medium-sized businesses. Looking for an Oracle CX alternative? Apptivo offers a wide range of features to manage your business!

Main pluses

  • Affordable price. Reduce CRM costs without sacrificing functionality, save money.
  • Easy integration. Integrate Apptivo with existing tools, all in one place.
  • Intuitive interface. Intuitive design, quick team training.
  • Complete set of tools. From CRM to project management, all in one package for SMB.

Characteristics

  • Affordable price
  • Easy implementation
  • CRM + applications
  • Flexible customization
  • For small business
Start for free
Apptivo
№14

Nutshell

Nutshell - CRM and email marketing for B2B teams. Looking for an alternative to Oracle CX? Try Nutshell! Easy to use, effective for attracting customers and automating sales. Ideal for growing your business.

Main pluses

  • Easy to use. Intuitive interface, quick team training.
  • B2B focus. Functionality designed specifically for B2B sales.
  • CRM + email. All-in-one tool for customer and marketing management.
  • Affordable price. Save money by getting powerful functionality.

Characteristics

  • Simple CRM for B2B
  • Email marketing
  • Oracle CX alternative
  • Affordable price
  • User-friendly interface
Start for free
Nutshell
№15

monday sales CRM

monday sales CRM - flexible CRM system on the monday.com platform, adapted for sales teams. Looking for an alternative to Oracle CX? monday sales CRM offers a user-friendly interface and extensive customization options for effective sales management.

Main pluses

  • Easy adaptation. Customize the CRM to your business needs, no code!
  • Intuitive interface. Intuitive platform for quick learning.
  • Data centralization. All customer information in one place.
  • Sales automation. Optimize routine tasks and speed up deals.

Characteristics

  • Cost savings
  • Easy integration
  • Ukrainian language support
  • Flexibility of settings
  • Ease of use
Start for free
monday sales CRM
№16

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM platform for sales and lead generation. Build an effective sales funnel, get powerful analytics, and scale your business. An alternative to Oracle CX for modern enterprises.

Main pluses

  • Powerful analytics. Gain deep customer and sales insights for better decisions.
  • Flexible customization. Adapt the CRM to your business's unique needs without limits.
  • Easy integration. Connect your favorite tools for seamless operation.
  • Easy scaling. Grow your business without worrying about system limitations.

Characteristics

  • Budget CRM
  • Integration with other software
  • Easy data migration
  • Intuitive interface
  • Fast support
Start for free
Salesforce Sales Cloud
№17

Pipedrive

Pipedrive - CRM designed to convert deals. Visualize the sales process in convenient pipelines, track progress, and increase profits. An alternative to Oracle CX for small and medium-sized businesses that need simplicity and efficiency.

Main pluses

  • Intuitive interface. Easy to learn, quick implementation for the whole team, no need for IT.
  • Sales visualization. Clear view of deals, easy control over each stage, increased conversion.
  • Routine automation. Reduces time on administrative tasks, allowing you to focus on sales.
  • Clear price. Transparent cost, no hidden fees, predictable CRM budget.

Characteristics

  • User-friendly interface
  • Visual pipeline
  • Sales automation
  • Focus on deals
  • Easy to implement
Start for free
Pipedrive
№18

Streak CRM

Streak CRM - CRM built right into Gmail. Build custom sales pipelines, track customer correspondence, and manage teams without leaving your inbox. An alternative to Oracle CX for those who value simplicity and integration.

Main pluses

  • Integration with Gmail. Work with clients directly in your email, without switching between tabs.
  • Custom pipelines. Customize sales stages to fit your business needs.
  • Simple interface. Easy to learn and use, intuitive.
  • Budget-friendly solution. Reduce CRM costs by getting all the features you need.

Characteristics

  • CRM for Gmail
  • Simple pipelines
  • CX alternative
  • Easy to use
  • Deal customization
Start for free
Streak CRM
№19

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Looking for an alternative to Oracle CX? Keap helps you organize customers, automate sales and marketing, so you can focus on growing your business.

Main pluses

  • Intuitive interface. Easy to use, no expert knowledge required.
  • Sales automation. Attract more customers by automating your sales funnel.
  • Personalized marketing. Send targeted messages, increasing loyalty.
  • Cost savings. Affordable price, especially for small businesses.

Characteristics

  • CRM for small business
  • Marketing automation
  • Easy to use
  • Oracle CX alternative
  • Support for entrepreneurs
Start for free
Keap (ex-Infusionsoft)

CRM comparison table

# CRM Segment Key functions Trial version Base price from
1LP-CRMProduct business, eCommerce, servicesSales automation, customer management, analyticsFree version up to 50 orders per monthfrom $9/month
2Vtiger CRMSMBs, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
3amoCRMSmall business, salesChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
4Creatio (Sales)B2B, sales, marketingSales automation, low-code, pipeline optimizationFree trial accessPrice upon request
5CloseSales, startups, SaaSCalls, email newsletters, deals14 day testfrom $49/month per user
6NetHunt CRMSmall business, startupsGmail integration, sales funnels, CRM automation14 day testfrom $24/month per user
7Odoo CRMSmall business, medium businessSales automation, lead generation, reporting.One App Free (CRM for free)from €24.90/month per user
8SugarCRMB2B, sales, marketingFlexibility, integration, B2B salesFree testfrom $49/month per user
9SuiteCRMSmall, Medium, Large BusinessOpen Source, Flexibility, CustomizationOpen Source Software (free)from $0/month (self-hosted)
10HubSpot CRMSmall business, medium businessFree CRM, integration, scalingFree planfrom $20/month per user
11Zoho CRMSmall business, enterprisesSales automation, marketing campaigns, customer supportFree plan (up to 3 users)from $20/month per user
12Freshworks CRM (Freshsales)Small business, salesTelephony, email, AI assistantFree planfrom $9/month per user
13ApptivoSmall business, medium businessCRM, Automation, IntegrationFree testfrom $15/month per user (annual payment) or $20/month monthly
14NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day testfrom $16/month per user
15monday sales CRMSales, marketingFlexibility, automation, customizationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
16Salesforce Sales CloudEnterprises, sales, marketingCRM, automation, analytics30 day trialfrom $25/month per user
17PipedriveSmall business, medium businessSales pipeline, automation, reports14-day testfrom $14.90/month per user
18Streak CRMSmall business, startupsGmail integration, sales funnels, teamworkFree planfrom $59/month per user
19Keap (ex-Infusionsoft)Entrepreneurs, small businessesCRM, automation, marketingTest (free)from $159/month

Frequently Asked Questions

? What systems will replace Oracle CX?
Depends on the needs, but popular choices include Salesforce, Adobe, Microsoft Dynamics 365, SAP C4C, and others.

? What CRMs will be trending in 2025?
AI-powered CRMs and solutions focusing on personalized customer experiences are expected to grow in popularity.

? What is the best CRM for small businesses?
Zoho CRM, HubSpot CRM, or Pipedrive are often suitable for small businesses due to their affordability and simplicity.

? What can replace expensive sales solutions?
Consider Freshsales or Monday Sales CRM if you are looking for budget-friendly sales management options.

? Where to find a review of CX platforms for 2025?
Check out Gartner ratings, Forrester Wave, and other analytical reports from leading agencies.