Dynamics 365 Alternatives Ranking 2025 (TOP 17)

Top 17 Business Solutions: A Review and Comparison of CRM Systems

Take a step towards your CRM

№1

LP-CRM

LP-CRM - Ukrainian CRM, an alternative to Microsoft Dynamics 365, created for the product business, e-commerce and services. Manage sales, customers and analytics effectively!

Advantages

  • Easy integration. Integrate with your favorite services, without problems.
  • Convenient interface. Intuitive, adapted for Ukrainian teams.
  • Ukrainian support. Quick help in your native language, understanding of the business context.
  • Cost optimization. Flexible pricing policy, without overpaying for unnecessary functionality.

Features

  • Ukrainian CRM
  • Convenient for business
  • Alternative to Dynamics 365
  • Sales automation
  • Ukrainian support
LP-CRM
№2

Odoo CRM

Odoo CRM - powerful CRM integrated into the Odoo ERP ecosystem. A comprehensive solution for sales, marketing, and customer support. An excellent alternative to Microsoft Dynamics 365, offering flexibility and scalability.

Advantages

  • Єдина платформа. All CRM tools and ERP modules in one solution for better integration and visibility.
  • Flexibility of settings. Adapt CRM to the needs of your business, without being limited to standard solutions.
  • Affordable price. Reduce CRM costs with Odoo's transparent pricing and modularity.
  • Fast deployment. CRM implementation without lengthy configurations and complex data migration.

Features

  • Flexible CRM
  • Integration with ERP
  • Open source
  • Affordable price
  • Scalability
Odoo CRM
№3

Binotel SmartCRM

Looking for a Microsoft Dynamics 365 alternative? Binotel SmartCRM - CRM from Binotel for comprehensive customer management. 360° card, analytics, tasks and integration with PBX - all in one solution for effective business.

Advantages

  • Full 360° picture. Gathers all customer information in one place for better service and personalization.
  • Easy integration with PBX. Automatically records calls, saving time and increasing productivity.
  • Clear analytics. Get important insights about sales and customers for informed decision making.
  • Convenient task management. Effectively plan and control team work without losing any detail.

Features

  • Cute cats
  • Funny videos
  • Photos of cats
  • Cat breeds
  • Cat care
Binotel SmartCRM
№4

Apptivo

Apptivo - Dynamics 365 alternative! A suite of business applications with CRM at its core, built for small and medium businesses. Manage sales, projects, finances and more - all in one place. Streamline your business with Apptivo!

Advantages

  • Affordable price. Cost savings without sacrificing functionality - ideal for SMB.
  • Easy integration. Easily integrates with other services and tools.
  • Comprehensive solution. All the business applications you need in one place.
  • User-friendly interface. Intuitive, no lengthy training required.

Features

  • Budget alternative
  • Easy to implement
  • Intuitive interface
  • CRM + apps
  • SMB-oriented
Apptivo
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. Looking for a Microsoft Dynamics 365 alternative? Keap offers simple tools to grow your business: from lead capture to sales automation.

Advantages

  • Простота використання. Intuitive interface, easy to set up and use, saving training time.
  • Marketing automation. Automate email campaigns, SMS and other marketing activities, increasing sales.
  • CRM for small business. Specifically designed for the needs of small businesses, with a focus on growth and efficiency.
  • All in one place. CRM, marketing and sales - all in one platform for convenient business management.

Features

  • Ease of implementation
  • Automation of routine
  • Price for small
  • Support in Ukrainian
  • Integrations with services
Keap (ex-Infusionsoft)
№6

NetHunt CRM

NetHunt CRM - CRM right in your Gmail. Manage leads, build sales funnels, and automate processes without leaving your email. A great alternative to Microsoft Dynamics 365 for those who value simplicity and integration.

Advantages

  • Gmail integration. The whole CRM inside your email, without switching between apps.
  • Ease of implementation. Simple and intuitive interface for a quick start.
  • Sales automation. Automate routine tasks and focus on deals.
  • Flexibility of settings. Adapt the CRM to the needs of your business.

Features

  • CRM for Gmail
  • Dynamics 365 alternative
  • Convenient integration
  • Sales automation
  • Leads and funnels
NetHunt CRM
№7

Agile CRM

Looking for a Microsoft Dynamics 365 alternative? Agile CRM unifies sales, marketing, and support into a single platform. Streamline business processes and focus on growth!

Advantages

  • All-in-one. Sales, marketing, and support in one system for a complete customer view.
  • Easy Implementation. Quick setup and intuitive interface for instant start.
  • More Affordable Price. Optimize CRM costs without sacrificing functionality.
  • Flexibility and Adaptability. Customize the system to fit your business needs.

Features

  • All-in-one
  • User-friendly interface
  • Affordable price
  • Dynamics Alternative
  • Agile CRM: Simplified
Agile CRM
№8

Freshworks CRM (Freshsales)

Looking for a Microsoft Dynamics 365 alternative? Freshworks CRM (Freshsales) is a CRM with integrated telephony, email campaigns, and an AI assistant. Automate sales, improve customer communication, and close more deals! Try Freshsales today!

Advantages

  • Convenient CRM. Intuitive interface, easy migration, and quick team training.
  • All in one. Phone, email, AI - all communication in one system.
  • Smart automation. The AI assistant takes over routine tasks so you can sell.
  • Flexible price. Optimize costs, pay only for the features you need.

Features

  • Intuitive interface
  • Built-in telephony
  • AI assistant
  • Sales automation
  • Affordable price
Freshworks CRM (Freshsales)
№9

Copper

Copper - CRM for Google Workspace, tightly integrated with Gmail. Looking for a Microsoft Dynamics 365 alternative? Copper offers a user-friendly interface and sales automation directly in your Google Mail. Optimize your workflow and focus on customers!

Advantages

  • Integration with Gmail. Work with CRM directly in your mail, saving time.
  • Google Workspace convenience. Simple interface familiar to every Google user.
  • Automatic data collection. Customer information is automatically populated from Gmail.
  • Easy setup. Easily adapt Copper to the needs of your business.

Features

  • CRM for Gmail
  • Integration with Google
  • Easy to use
  • Dynamics 365 alternative
  • Convenient collaboration
Copper
№10

Nutshell

Nutshell is a simple alternative to Microsoft Dynamics 365 with built-in email marketing. Specifically designed for B2B teams to simplify CRM and automate marketing campaigns. Optimize sales and attract more customers!

Advantages

  • Simple interface. Easy to learn, quick to start, intuitive for the team.
  • Email marketing. Effective mailings and automation of communications with customers directly in CRM.
  • B2B-oriented. Specially designed for the needs of B2B sales, support for complex transaction cycles.
  • Clear price. Transparent cost without hidden payments, suitable for small and medium-sized businesses.

Features

  • Simple CRM for B2B
  • Convenient email marketing
  • Dynamics 365 alternative
  • Clear interface
  • Support for teamwork
Nutshell
№11

Vtiger CRM

Looking for a Microsoft Dynamics 365 alternative? Vtiger CRM is the only platform for sales, marketing, and customer support. Streamline business processes and increase team efficiency with Vtiger CRM!

Advantages

  • Holistic customer overview. Unites sales, marketing, and support data for a better understanding of customer needs
  • Transparent pricing. Transparent pricing policy with no hidden fees or unexpected costs
  • Customizable to your needs. Adapt the platform to your company's unique business processes
  • Improved interaction. Promotes effective collaboration between departments for customer satisfaction

Features

  • Budget-friendly alternative
  • Email integration
  • 24/7 customer support
  • Sales automation
  • Easy setup
Vtiger CRM
№12

SalesDrive

SalesDrive - CRM for e-commerce, a great alternative to Microsoft Dynamics 365. Integration with marketplaces, delivery services, payment systems and warehouse accounting. Automate your online business!

Advantages

  • Integration with marketplaces. Manage all sales from one place, increasing audience reach.
  • Delivery automation. Optimize logistics, reducing costs and speeding up order delivery.
  • Warehouse stock accounting. Control the availability of goods, avoid shortages and surpluses in the warehouse.
  • Convenient CRM for e-commerce. SalesDrive - CRM designed specifically for the needs of online stores, easy to use.

Features

  • CRM for e-commerce
  • All-in-one integrations
  • Sales automation
  • User-friendly interface
  • Ukrainian language support
SalesDrive
№13

Bitrix24

Bitrix24 is a comprehensive CRM and workspace, an alternative to Microsoft Dynamics 365. Manage sales, serve customers through a contact center and organize projects - all in one place! Optimize your business now.

Advantages

  • All in one place. CRM, tasks, chat - everything for the team in a single interface.
  • More affordable price. Optimize software costs without losing functionality.
  • Ease of implementation. Intuitive interface, quick team training.
  • Flexibility of settings. Customize Bitrix24 to suit your business needs.

Features

  • Ukrainian localization
  • Free plan
  • Built-in telephony
  • Sales automation
  • Single workspace
Bitrix24
№14

Zoho CRM

Zoho CRM - cloud platform for automating sales, marketing, and customer support. Looking for a Microsoft Dynamics 365 alternative? Zoho CRM offers a wide range of features to manage customer relationships and grow your business.

Advantages

  • Доступна ціна. Optimize CRM costs without sacrificing functionality.
  • Flexibility of settings. Adapt the CRM to the needs of your business, not vice versa.
  • Integration with Zoho Suite. A single ecosystem for sales, marketing, and support.
  • Simple interface. Easy to use, no special skills required.

Features

  • Affordable price
  • Integration with Zoho Suite
  • Ease of setup
  • Business flexibility
  • Ukrainian language support
Zoho CRM
№15

Streak CRM

Streak CRM is a CRM built right into Gmail. Organize correspondence, track sales, and manage projects directly from your inbox. Custom pipelines make it a flexible alternative to Microsoft Dynamics 365.

Advantages

  • Gmail Integration. Manage all deals directly from your inbox, saving time.
  • Custom Pipelines. Customize your sales funnel to meet the unique needs of your business.
  • Ease of Use. The intuitive interface makes the CRM accessible to the entire team.
  • Collaboration. Shared access to data and easy communication within the team.

Features

  • Gmail Integration
  • Custom Pipelines
  • Ease of Use
  • Email Tracking
  • Data Security
Streak CRM
№16

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for sales and marketing automation. Looking for a Microsoft Dynamics 365 alternative? Creatio offers flexible process customization and rapid implementation to help your team sell more.

Advantages

  • Простота налаштування. Easily adapt to business needs, without code.
  • Automation of business processes. Optimize the work of the sales and marketing department.
  • Unified platform. Everything you need to manage sales in one place.
  • Fast implementation. Start using the system in just a few weeks.

Features

  • Flexible CRM platform
  • Process automation
  • Low-code development
  • Dynamics Alternative
  • Easy integration
Creatio (Sales)
№17

OneBox OS

Looking for a Microsoft Dynamics 365 alternative? OneBox OS is a CRM/ERP platform that integrates processes, telephony, warehouse management, and document flow. Manage your business more efficiently in one solution!

Advantages

  • All in one place. CRM, ERP, telephony, warehouse management, document flow - all in one OneBox OS system for effective business management.
  • Flexible customization. OneBox OS easily adapts to the needs of your business, allowing you to customize processes without involving programmers.
  • Automation of routine tasks. Forget about manual data processing, OneBox OS automates business processes and frees up time for strategic tasks.
  • Intuitive interface. OneBox OS's intuitive interface simplifies work and reduces employee training time.

Features

  • Single CRM/ERP solution
  • Full business automation
  • Flexible process customization
  • Telephony and warehouse integration
  • Dynamics 365 alternative
OneBox OS

Review and comparison of CRM

# System Positioning Key features Free tier Base price from
1LP-CRMProduct business, e-commerce, servicesSales, customers, analyticsFree version for up to 50 orders per monthfrom $9/month
2Odoo CRMBusiness, sales, marketingAutomation, integration, customizationOne App Free (CRM without cost)from €24.90/month per user
3Binotel SmartCRMSmall business, medium business360° card, analytics, PBX integration-from UAH 399/month per employee
4ApptivoSmall Business, SMBCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
5Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
6NetHunt CRMSmall business, startupsGmail CRM, integration, automation14 day testfrom $24/month per user
7Agile CRMSMBs, startupsSales, marketing, supportFree plan (up to 10 users)from $8.99/user/month
8Freshworks CRM (Freshsales)Small business, salesIntegrated telephony, AI assistant, sales automationFree planfrom $9/month per user
9CopperSmall business, salesGmail integration, automation, convenience14 day testfrom $29/month per user
10NutshellB2B, sales, marketingCRM, email marketing, automation14 day testfrom $16/month per user
11Vtiger CRMSmall business, medium businessSales, marketing, support15-day trialFrom $15/month per user
12SalesDrivee-commerce, online businessAutomation, integration, analytics14 day trialfrom 349 UAH/month
13Bitrix24Small to medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
14Zoho CRMSmall business, enterprisesSales automation, marketing campaigns, customer supportFree plan (up to 3 users)from $20/month per user
15Streak CRMSmall businesses, startupsGmail Integration, Sales Pipelines, Contact ManagementFree planfrom $59/month per user
16Creatio (Sales)B2B, sales, marketingSales automation, flexibility, fast implementationFree trial accessprice on request
17OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)

Frequently Asked Questions

? What CRMs are worth considering in 2025?
Choose from the leaders: Salesforce, Zoho CRM, HubSpot. They are flexible and powerful

? Why look for other CRMs?
Dynamics 365 can be expensive and complex to set up

? What CRMs are suitable for small businesses?
Zoho CRM, HubSpot CRM, Pipedrive have favorable pricing plans

? What CRMs are best for sales?
Salesforce Sales Cloud, Pipedrive, Freshsales are known for their tools

? What should be considered when choosing a CRM?
Business needs, budget, integration with other systems are key