TOP 16 Bitrix24 Alternatives in 2025 (Ukraine)

The Best CRMs for Business: Choosing the Optimal Solution

Choose a CRM solution for your tasks

№1

LP-CRM

Looking for a Bitrix24 alternative? LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes and increase profits with a simple and effective CRM system.

Main pluses

  • Ukrainian support. We understand the needs of your business, we provide fast and quality support.
  • Optimized for Ukraine. Takes into account the specifics of the local market, integration with popular services.
  • Ease of use. Intuitive interface, quick team training.
  • Product accounting in CRM. Convenient accounting of goods, balances, warehouses - all in one system for e-commerce and product business.

Features

  • Ukrainian CRM
  • Bitrix24 alternative
  • For product business
  • E-commerce CRM
  • User-friendly interface
LP-CRM
№2

SuiteCRM

SuiteCRM - open-source CRM system, a flexible alternative to Bitrix24. Customize it to the needs of your business, gain full control over your data, and save money. Wide functionality and numerous integrations.

Main pluses

  • Open Source. Complete freedom to customize to the needs of the business, without limitations.
  • Low Cost. Savings on licenses, pay only for support and hosting.
  • Scalability. Easily adapts to company growth, adding new features.
  • Full Integration. Unite all business processes into a single system.

Features

  • Free CRM
  • Flexible customization
  • Open Source
  • Bitrix24 alternative
  • Extended functionality
SuiteCRM
№3

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. If you are looking for a Bitrix24 alternative with a focus on sales and customer engagement, Keap may be a great choice.

Main pluses

  • Intuitive interface. Easy to learn, convenient to work with every day, focus on customers.
  • Powerful automation. Automate marketing and sales, attract more leads and customers.
  • Personalized marketing. Create unique offers for each client, increase loyalty.
  • Flexible settings. Adapt the system to the needs of your business, scale with ease.

Features

  • Convenient CRM for small business
  • 100% sales automation
  • Intuitive interface
  • Ukrainian language support
  • Price: better than Bitrix24
Keap (ex-Infusionsoft)
№4

NetHunt CRM

NetHunt CRM - CRM integrated into Gmail. Manage leads, sales funnels, and automate processes directly from your mail. Looking for a Bitrix24 alternative? NetHunt is an excellent choice for small and medium-sized businesses.

Main pluses

  • Integration with Gmail. The entire CRM inside your mail, without switching between windows.
  • Convenience for the team. Easy access to customer data for all employees.
  • Sales automation. Free up time from routine with automatic funnels.
  • Data centralization. All customer information in one place.

Features

  • CRM in Gmail
  • Simple interface
  • Bitrix24 alternative
  • Lead management
  • Sales automation
NetHunt CRM
№5

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. An alternative to Bitrix24! Manage customers, tasks, deals, warehouse and finances in one place. Easy start, user-friendly interface, great prices!

Main pluses

  • Intuitive interface. Simple navigation, easy training for the whole team.
  • All in one place. Manage customers, deals, warehouse and finances in CRM.
  • SMB support. Optimized for small and medium-sized businesses.
  • Affordable price. Save money without losing functionality.

Features

  • Intuitive interface
  • Easy start for business
  • All in one place
  • Warehouse management
  • Financial accounting
KeepinCRM
№6

Streak CRM

Streak CRM is a CRM integrated directly into Gmail. Create custom pipelines for sales, customer support, or hiring without leaving your email. A great alternative to Bitrix24 for those who live in Gmail.

Main pluses

  • Integration with Gmail. Manage all contacts and deals directly from your email, without switching between tabs.
  • Custom pipelines. Customize sales stages to fit your business needs for better control.
  • Easy to use. Intuitive CRM interface integrated into the familiar Gmail environment.
  • Convenient collaboration. Share customer information with the team in real time.

Features

  • CRM in Gmail
  • Lightweight pipelines
  • Customization
  • Bitrix24 alternative
  • Simple integration
Streak CRM
№7

KeyCRM

KeyCRM - Ukrainian CRM for effective business management. Collect orders from all channels, communicate with customers, control inventory, and analyze sales. A great alternative to Bitrix24!

Main pluses

  • User-friendly interface. Intuitive design for easy team work, without the need for lengthy training.
  • Everything in one place. Manage orders, inventory, and customer communications in one system.
  • Ukrainian support. Fast and qualified support in Ukrainian.
  • Flexible settings. Customize the CRM to suit your business needs, not the other way around.

Features

  • Ukrainian CRM
  • Bitrix24 replacement
  • All sales channels
  • Warehouse + Analytics
  • Convenient support
KeyCRM
№8

amoCRM

amoCRM - Messenger-oriented CRM. Build chat sales funnels, use bots, and conduct omni-channel dialogues with customers. Looking for a Bitrix24 alternative? amoCRM might be a great choice!

Main pluses

  • Chat funnels. Automate sales in messengers, lead customers to the deal.
  • Omnichannel. All communication channels in one window, no request will be lost.
  • Sales bots. Attract leads, respond 24/7, collect contacts automatically.
  • Ease of implementation. Intuitive interface, quick setup, simple integration.

Features

  • Chat sales funnels
  • Integration with messengers
  • Omnichannel communications
  • Simple CRM interface
  • Bitrix24 alternative
amoCRM
№9

SalesDrive

SalesDrive - CRM for e-commerce, an alternative to Bitrix24. Integration with marketplaces, delivery services and payment systems. Manage warehouse and sales effectively. Automate your business!

Main pluses

  • Understandable CRM. Intuitive interface for quick team training.
  • All-in-one integrations. Marketplaces, delivery, payments, warehouse - all in one system.
  • Optimization for e-commerce. Specially designed for the needs of online commerce.
  • Sales increase. Process automation leads to increased profits for your store.

Features

  • CRM for e-commerce
  • Integrations: all in one
  • Online warehouse accounting
  • Sales automation
  • Ukrainian support
SalesDrive
№10

Zoho CRM

Zoho CRM - a cloud alternative to Bitrix24 for automating sales, marketing, and customer support. Streamline business processes and increase profits with a powerful CRM solution!

Main pluses

  • Flexible pricing policy. Choose only the features you need, pay less.
  • Integration with other services. Easily combine CRM with mail, messengers.
  • Intuitive interface. Simple training, quick start for the team.
  • Business scaling. CRM grows with your company, adapts to your needs.

Features

  • Intuitive interface
  • Flexible setup
  • Powerful automation
  • Fast support
  • Favorable price
Zoho CRM
№11

Close

Looking for a Bitrix24 replacement? Close is a sales CRM focused on calls and email marketing. Automate communication, close more deals. Try Close if your priority is direct sales!

Main pluses

  • Convenience for sales. Intuitive interface, focus on calls and email, increases team productivity.
  • Automation of routine tasks. Automatic email series and call integration free up time for sales reps.
  • Deep analytics. Reports on calls, emails, and deals provide a clear understanding of sales performance.
  • Simple scaling. Easily adapts to the needs of your business, grows with you.

Features

  • Simple interface
  • Convenient email chains
  • One-click calls
  • Integration with telephony
  • Price for small business
Close
№12

Salesforce Sales Cloud

Salesforce Sales Cloud - a powerful CRM for building effective sales funnels. Comprehensive data analysis and market leader. A great alternative to Bitrix24 for large enterprises that need in-depth analytics.

Main pluses

  • Powerful analytics. Get in-depth reports on sales and market trends for better decisions.
  • Flexible configuration. Salesforce easily adapts to the needs of your business, regardless of size.
  • Integration with other services. Connect the necessary tools, such as mail, accounting, marketing.
  • Scalability. CRM grows with your business, supporting ever larger volumes of data.

Features

  • Powerful sales analytics
  • Flexible funnel setup
  • Integration with other services
  • Automation of routine tasks
  • Solution scalability
Salesforce Sales Cloud
№13

HubSpot CRM

HubSpot CRM is a free alternative to Bitrix24 with a wide range of tools for marketing, sales and customer support. A single platform for managing the entire customer lifecycle.

Main pluses

  • Free CRM. Start without investment, with a powerful CRM core for effective customer management.
  • Marketing + CRM. Attract customers, track the path to the deal, all in one place.
  • Single platform. Coordinated work of sales, marketing and support departments.
  • Automation. Automate routine tasks and focus on business development.

Features

  • Free CRM for start
  • Integration of marketing and sales
  • User-friendly interface
  • Automation of routine tasks
  • Scaling with business development
HubSpot CRM
№14

Bitrix24

Bitrix24 is an all-in-one CRM and workspace. It offers tools for sales, contact center and project management. An alternative if you are looking for a simpler or more specialized solution.

Main pluses

  • Flexibility of settings. Adapt the system to the needs of your business, not vice versa.
  • User-friendly interface. Intuitive design for easy teamwork.
  • Transparent pricing policy. Pay only for what you use, with no hidden fees.
  • Customer support. Prompt assistance and quick resolution of issues.

Features

  • Flexibility of settings
  • Easier integrations
  • Favorable price
  • Open source
  • User-friendly interface
Bitrix24
№15

Creatio (Sales)

Creatio (Sales) - a powerful low-code CRM for sales automation. Looking for a Bitrix24 alternative? Creatio offers flexible tools for customer management and business process automation, tailored to your needs.

Main pluses

  • Flexible platform. Easily adapt the CRM to the unique needs of your business, without restrictions.
  • Business automation. Optimize sales, marketing, and service with powerful tools.
  • Easy setup. Intuitive interface for quick implementation and changes.
  • Rapid development. Create applications and solutions with minimal coding, accelerating development.

Features

  • Flexible CRM platform
  • Process automation
  • Low code, speed
  • Bitrix24 alternative
  • Business scaling
Creatio (Sales)
№16

Pipedrive

Pipedrive - CRM built for active sales! Visualize the sales pipeline, control deals at every stage, and increase conversion. A great alternative to Bitrix24 for those looking for more transparency and focus on closing deals.

Main pluses

  • Visual pipeline. Clearly see where deals are and easily move them.
  • Forecasted sales. Accurate forecasts based on data, improve planning.
  • Convenient integration. Easily combine with other business tools.
  • Focus on deals. Everything is set up for fast deal closing and increased profits.

Features

  • Simple CRM
  • Clear deals
  • Visual pipeline
  • Easy start
  • For sales growth
Pipedrive

CRM comparison table

# Platform Purpose Main features Free Minimum price
1LP-CRMProduct business, e-commerce, servicesAutomation, sales, reportingFree version for up to 50 orders per monthfrom $9/month
2SuiteCRMSmall business, Medium businessFlexibility, customization, integrationsOpen Source Software (free)from $0/month (self-hosted)
3Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketing.Test (free)from $159/month
4NetHunt CRMSMB, sales, marketingGmail integration, sales funnels, process automationTest 14 daysfrom $24/month per user
5KeepinCRMSmall business, medium businessClients, deals, tasks7 day trialfrom 290 UAH/user/month
6Streak CRMSales, marketing, recruitingGmail integration, pipelines, customizationFree planfrom $59/month per user
7KeyCRMeCommerce, trade, servicesChannel aggregation, sales automation, inventory management14-day trialfrom $19/month
8amoCRMSmall business, salesMessengers, chat funnels, omnichannel14 day trialfrom $15/month per user
9SalesDriveeCommerce, small businessIntegration, automation, management.Test 14 daysfrom 349 UAH/month
10Zoho CRMSmall business, medium businessSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
11CloseSales departments, B2BCalls, Email newsletters, Automation14 day testfrom $49/month per user
12Salesforce Sales CloudLarge business, enterprisesSales automation, analytics, forecasting30 day testfrom $25/month per user
13HubSpot CRMSmall business, startupsFree CRM, marketing automation, customer supportFree planfrom $20/month per user
14Bitrix24Small business, medium businessCRM, tasks, automationFree planfrom $61/month (5 users)
15Creatio (Sales)Sales, marketing departmentsLead management, sales funnel, process automationFree trial accessprice on request
16PipedriveSmall business, salesSales funnel, automation, reports14 days testfrom $14.90/month per user

Frequently Asked Questions

? What CRM is better than Bitrix24?
There are many options: Zoho CRM, HubSpot, Creatio, Pipedrive and others, it depends on the needs of your business

? What CRMs are popular in Ukraine?
KeyCRM, NetHunt CRM, SendPulse CRM, as well as international solutions are popular in Ukraine

? What can replace Bitrix24 for sales tasks?
Consider Pipedrive, Salesforce Sales Cloud, or Zoho CRM for sales management

? What to choose instead of Bitrix24 for collaboration?
Microsoft Teams, Slack, or Asana offer wide opportunities for team collaboration

? What solution is suitable for small businesses?
Simple and affordable CRMs such as NetHunt CRM or SendPulse CRM are suitable for small businesses