Top 15 SugarCRM Alternatives in Ukraine 2025

Top 15 Alternatives for Customer and Sales Management

Make a smart CRM choice

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Looking for an analog of SugarCRM? Try LP-CRM! Optimize sales, automate processes and increase profits.

Advantages

  • Ukrainian support. Prompt assistance and advice from a team of developers who understand your business.
  • Integration with services. Easy connection to Nova Poshta, Prom.ua, Rozetka and other popular platforms.
  • Sales automation. Optimize the sales funnel, increase profits and control the efficiency of the team.
  • Flexible configuration. Adapt the system to the needs of your business without overpaying for unnecessary functionality.

Features

  • Ukrainian CRM
  • Sales automation
  • Integrations with marketplaces
  • User-friendly interface
  • Ukrainian language support
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LP-CRM
№2

Close

Close - CRM for sales departments, focusing on calls and automated email campaigns. An excellent choice if you need a SugarCRM alternative with powerful tools for communication and closing deals.

Advantages

  • Intuitive interface. Easy to use, quick team training, productivity from day one.
  • Sales automation. Calls, email campaigns, and tasks in one platform, increased conversions.
  • Effective communication. Built-in calls and email integration for instant connection with clients.
  • Sales analytics. Tracking results, identifying weaknesses, optimizing strategy.

Features

  • Intuitive interface
  • Routine automation
  • Powerful email integration
  • Effective sales tools
  • Convenient telephony
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Close
№3

Nutshell

Nutshell is a simple CRM with email marketing built for B2B teams. Looking for a SugarCRM alternative? Nutshell offers an intuitive interface and powerful features to grow your business.

Advantages

  • Intuitive interface. Easy to learn, quick implementation for the team.
  • Powerful email marketing. Engage customers with personalized campaigns.
  • Sales automation. Save time by automating routine tasks.
  • B2B orientation. Functionality designed for the needs of B2B teams.

Features

  • Intuitive interface
  • Sales automation
  • Powerful email marketing
  • For B2B teams
  • Easy integration
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Nutshell
№4

Odoo CRM

Odoo CRM - is an integrated CRM module in the powerful Odoo ERP system. Manage sales, marketing, and customer support in a single environment. SugarCRM alternative with broader functionality.

Advantages

  • Integration with ERP. CRM is part of a unified system, data is synchronized, saving time and resources.
  • Full customization. Customize CRM to the needs of your business, flexibility and adaptability.
  • Clear interface. Easy to use, quick team training, increased productivity.
  • Affordable price. Saving money compared to separate CRM solutions, optimal ROI.

Features

  • Open source, flexibility
  • Seamless integration
  • Sales management
  • Marketing automation
  • Customer support
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Odoo CRM
№5

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. A great alternative to SugarCRM!

Advantages

  • Everything in one place. Manage customers, deals, warehouse, and finances in a single system. Forget about switching between applications.
  • Simple interface. Intuitive design for quick learning and efficient work of your team.
  • Sales growth. Optimize the sales funnel, improve customer interaction and increase profits.
  • Affordable price. An economical solution for SMEs with all the necessary functions without overpayments.

Features

  • Ease of use
  • Sales automation
  • Customer accounting 360°
  • Integration with services
  • Business support 24/7
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KeepinCRM
№6

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it an ideal SugarCRM alternative for teams that actively use Google tools. Automate sales and manage customer relationships more effectively.

Advantages

  • Integration with Gmail. Work with clients directly from your inbox without switching tabs.
  • Google Workspace Convenience. Maximum synergy with the tools you are already used to.
  • Sales Automation. Optimize your sales funnel and increase the number of deals.
  • Centralized database. All customer information in one place, easy access for the team.

Features

  • Integration with Gmail
  • Ease of use
  • Task automation
  • Data analysis
  • Customer Support
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Copper
№7

NetHunt CRM

NetHunt CRM is a CRM in Gmail, an ideal alternative to SugarCRM. Manage leads, sales funnels and automate processes without leaving your inbox! Try NetHunt CRM for effective customer management.

Advantages

  • Gmail integration. Manage sales, marketing and customer support without leaving your familiar Gmail inbox.
  • Sales automation. Automate routine tasks, lead generation and communications to increase efficiency.
  • Complete customer picture. Keep the entire customer interaction history in one place, including emails and deals.
  • Sales funnels in Gmail. Visualize the sales process, track leads at each stage, and increase conversion.

Features

  • CRM in Gmail
  • Easy integration
  • Sales automation
  • Sales funnels
  • SugarCRM analogue
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NetHunt CRM
№8

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for sales and process automation. An excellent alternative to SugarCRM, offering flexible customization and extensive capabilities for managing customer relationships.

Advantages

  • Flexible customization. Change the CRM to fit your business needs, without code.
  • Sales automation. Increase team efficiency and accelerate deals.
  • Unified platform. Unite sales, marketing, and service in one place.
  • Quick implementation. Start working with the CRM in the shortest possible time.

Features

  • Quick setup
  • Process automation
  • No-code
  • Unified solution
  • Easy integration
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Creatio (Sales)
№9

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, adapted for sales teams. A great alternative to SugarCRM, offering powerful automation and customization capabilities to suit your business needs.

Advantages

  • Full integration. Easily integrates with other monday.com tools, creating a unified workspace.
  • Flexible customization. Adapt the CRM to the unique needs of your business and sales team.
  • Data visualization. Get a clear view of the sales funnel and key performance indicators.
  • Collaboration. Improve teamwork and communication between departments in real time.

Features

  • Flexibility based on monday.com
  • Intuitive interface
  • Sales automation
  • Team collaboration
  • Real-time reporting
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monday sales CRM
№10

SuiteCRM

Looking for a SugarCRM alternative? SuiteCRM is a powerful open source CRM. Flexible customization, wide features and full control over your data. The perfect choice for businesses of any size.

Advantages

  • Open source. Full control over data and system, without vendor lock-in.
  • Free license. No license fees, saving money for your business.
  • Flexible customization. Adapt the CRM to the needs of your business, do not be limited to standard features.
  • Large community. Get support, share experiences with other users and developers.

Features

  • Open source CRM
  • Flexible customization
  • SugarCRM alternative
  • Free CRM
  • Large-scale automation
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SuiteCRM
№11

amoCRM

amoCRM - CRM for business, focused on messengers. Automate sales with chat funnels, bots, and omnichannel dialogues. Looking for a SugarCRM alternative? amoCRM will help you establish communication with customers in chats!

Advantages

  • Omnichannel communication. Collect all customer requests in one window: chats, messengers, email!
  • Sales automation. Chat funnels and bots simplify lead processing, increasing conversion rates.
  • Integration with messengers. Convenient communication with customers through familiar communication channels.
  • User-friendly interface. Intuitive platform for quick implementation and training.

Features

  • Integration with messengers
  • Sales automation
  • Omnichannel communication
  • Chatbots for support
  • Simple interface
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amoCRM
№12

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM system for sales management. Effectively build sales funnels, analyze data and increase company profits. A powerful tool for scaling business.

Advantages

  • Powerful automation. Automate routine sales tasks, improve team productivity, and reduce time costs.
  • Deep analytics. Get detailed sales reports and forecasts, make informed decisions based on data.
  • Data centralization. Store all customer information in one place, ensure consistent communication.
  • Scalability. Easily adapt the system to the growing needs of your business, add new features.

Features

  • Open source, flexibility
  • Customization without limits
  • Integrations without problems
  • Complete data control
  • Low cost of ownership
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Salesforce Sales Cloud
№13

SugarCRM

SugarCRM: Flexible open-source CRM system designed for B2B sales. Looking for a powerful alternative? Consider alternative solutions to optimize your sales.

Advantages

  • Відкритий код. Full freedom of customization and integrations with other systems, flexibility in development.
  • B2B orientation. Tools for effective sales to large clients, deal optimization.
  • Data control. Your information is safe, full access control and data storage.
  • Scalability. The system grows with your business, easily adapts to changes.

Features

  • Open source
  • B2B focus
  • Customization
  • Integrations
  • Scalability
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SugarCRM
№14

Binotel SmartCRM

Binotel SmartCRM is a Ukrainian CRM, an analogue of SugarCRM! 360° client card, sales analytics, task management. Integration with Binotel PBX for complete business automation. Optimize customer relations!

Advantages

  • 360° client card. Keep the entire history of customer interaction in one place for quick response.
  • Powerful analytics. Get reports and analyze data to make informed decisions.
  • Integration with PBX. Manage calls and automate handling of requests directly in the CRM.
  • Tasks and reminders. Plan team work and don't forget anything with a convenient task system.

Features

  • Convenient 360° client card
  • Detailed sales analytics
  • Integration with Binotel PBX
  • Automation of routine tasks
  • An alternative to SugarCRM in Ukraine
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Binotel SmartCRM
№15

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales process with intuitive pipelines, easily track progress, and close more deals. Great alternative to SugarCRM!

Advantages

  • Sales visualization. Clear sales funnels for better control and forecasting.
  • Automation of routine. Automate tasks and focus on closing deals.
  • Easy to use. Intuitive interface for quick team adoption.
  • Conversion growth. Tools to increase the number of successful deals.

Features

  • Intuitive interface
  • Sales visualization
  • Convenient sales funnel
  • Automation of routine
  • Quick start of use
Get access
Pipedrive

CRM comparison

# CRM system Main direction What it can do Trial Approximate price from
1LP-CRMProduct business, e-commerce, servicesClients, sales, automationFree version for up to 50 orders per monthfrom $9/month
2CloseSales departments, B2BCalls, email campaigns, sales automation14-day trialfrom $49/month per user
3NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
4Odoo CRMSmall business, medium businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
5KeepinCRMSmall business, medium businessClients, tasks, dealsTest 7 daysfrom 290 UAH/user/month
6CopperSales, Marketing, BusinessGmail integration, sales automation, customer management14 day trialfrom $29/month per user
7NetHunt CRMSmall business, salesGmail CRM, sales automation, lead management14 day testfrom $24/month per user
8Creatio (Sales)SMB, EnterpriseLead management, sales, automationFree trial accessPrice upon request
9monday sales CRMSales teams, small/medium businessSales automation, customization, integrationsFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10SuiteCRMBusiness, enterprises, CRMOpen source, flexibility, data controlOpen source software (free)from $0/month (self-hosted)
11amoCRMSmall business, salesChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
12Salesforce Sales CloudSales, marketingSales automation, forecasting, contact managementTest 30 daysfrom $25/month per user
13SugarCRMB2B, sales, marketingOpen source, flexibility, B2B salesFree testfrom $49/month per user
14Binotel SmartCRMSmall, medium business360° card, automation, analytics-from 399 UAH/month per employee
15PipedriveSmall business, salesSales pipeline, automation, reportingTest 14 daysfrom $14.90/month per user

FAQ

? Which CRMs are the best in Ukraine in 2025?
The top 15 CRM systems in Ukraine in 2025 are determined by functionality, price, integration, and support. The best are KeyCRM, Creatio, NetHunt.

? What can replace an expensive CRM?
Budget alternatives are Zoho CRM, HubSpot CRM. They offer free and affordable paid plans with the necessary functionality.

? Which CRM is convenient for sales?
amoCRM, Pipedrive are known for their user-friendly interface for the sales department, process automation, and deal analytics.

? Which CRM is suitable for small businesses?
Ideal for small businesses are Bitrix24, SuiteCRM, as they have a wide range of functions and scalability.

? Where can I find a rating of CRM systems for 2025?
Reviews and ratings of CRM systems for 2025 are available on the DOU, IT Ukraine websites and specialized portals.