TOP 17 CRMs 2025: Reduce Churn!

Best CRMs for Boosting Sales: Review and Comparison

Choose a CRM for your niche

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Reduce failures and increase profits through sales automation, order control and effective communication with customers.

Service advantages

  • Зрозуміла аналітика. Track the reasons for customer refusals to respond quickly.
  • Sales automation. Optimize the work of managers and increase profits.
  • Convenient integration. Easily connect LP-CRM to your tools.
  • Ukrainian support. Get quick and quality help from our experts.

Features

  • Reducing failures
  • Sales automation
  • Integration with TTH
  • User-friendly interface
  • Ukrainian support
LP-CRM
№2

Agile CRM

Agile CRM: The only platform for sales, marketing, and support. Reduce churn, automate processes, improve customer experience, and increase profits with an integrated CRM!

Service advantages

  • Clear interface. Intuitive navigation for a quick team start
  • Unified platform. Unites sales, marketing, and customer support departments
  • Increased loyalty. Increases customer satisfaction through fast support
  • Automation of routine tasks. Frees up time for strategic tasks and improves productivity

Features

  • Reduced customer churn
  • Sales, marketing, service
  • Intuitive interface
  • Process automation
  • 24/7 support
Agile CRM
№3

KeepinCRM

KeepinCRM: simple CRM for small and medium-sized businesses that helps reduce churn. Manage clients, tasks, deals, warehouse and finances in one place. Optimize your sales funnel and increase customer loyalty!

Service advantages

  • Understandable interface. Easy to learn and start working today, without the need for lengthy training.
  • Sales automation. Optimize your sales funnel, improve conversion and close more deals.
  • Communication control. The entire history of customer interaction in one place, nothing will be lost.
  • Resource saving. Optimize business processes and reduce the cost of routine operations.

Features

  • Reducing customer churn
  • Sales automation
  • Integration with services
  • Monitoring the work of managers
  • Accounting for clients and deals
KeepinCRM
№4

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for building effective sales funnels and in-depth analytics. Reduce churn, optimize processes, increase profits. All in one place!

Service advantages

  • Sales growth. Salesforce Sales Cloud helps increase conversion and profit through effective lead management.
  • Building sales funnels. Clear control of each stage of the deal and forecasting results.
  • Data analysis. Gain a deep understanding of market trends and customer behavior for better decisions.
  • Automation of routine. Focus on key tasks by delegating repetitive processes to Sales Cloud.

Features

  • Reducing customer churn
  • Sales automation
  • Building sales funnels
  • Customer data analysis
  • Business process optimization
Salesforce Sales Cloud
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales is a CRM system to increase sales and reduce churn. Deep integration with Microsoft 365 and Copilot will help automate processes, better understand customers, and close more deals.

Service advantages

  • Clear integration. Easily integrates with other Microsoft 365 products.
  • Increase sales. Optimize the sales funnel and close more deals.
  • Copilot Intelligence. Analyze data and get AI-based recommendations.
  • Automation of routine. Automate tasks and free up time for clients.

Features

  • Reduces refusals
  • Sales automation
  • Integration with Microsoft 365
  • Copilot for data analysis
  • Improves customer relationships
Microsoft Dynamics 365 Sales
№6

Zoho CRM

Zoho CRM: Cloud CRM for automating sales, marketing, and customer support. Reduce churn, improve communication, and increase profits. Streamline every stage of the customer journey in one system!

Service advantages

  • Sales growth. More deals, fewer missed opportunities with Zoho CRM.
  • Personalized service. Satisfied customers are the foundation of your business success.
  • Routine automation. Free up team time for strategic tasks.
  • Effective marketing. Attract more customers and increase loyalty.

Features

  • Reducing customer churn
  • Sales automation
  • Marketing optimization
  • Service improvement
  • Cloud CRM system
Zoho CRM
№7

Vtiger CRM

Vtiger CRM - a platform for sales, marketing, and customer support. Automate processes, improve communication, and reduce churn with comprehensive customer base management.

Service advantages

  • Increasing conversion. Optimize your sales funnel and close more deals.
  • Improving support. Provide customers with fast and high-quality assistance.
  • Marketing automation. Personalize communication and attract more leads.
  • Centralized data. Store all customer information in one place.

Features

  • Reducing customer churn
  • Sales process automation
  • 24/7 customer support
  • Marketing + Help Desk
  • Single CRM platform
Vtiger CRM
№8

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM with marketing automation designed for entrepreneurs. Helps streamline business processes, automate communications, and reduce churn by focusing on customer base growth.

Service advantages

  • Sales growth. Marketing and sales automation increases the conversion of leads into customers.
  • Personalized marketing. Send targeted messages to attract and retain customers.
  • Time saving. Automate routine tasks and focus on business development.
  • Data centralization. Keep all customer information in one place for easy access.

Features

  • Reducing customer churn
  • Marketing automation
  • CRM for entrepreneurs
  • Small business support
  • Keap: CRM systems leader
Keap (ex-Infusionsoft)
№9

Bitrix24

Bitrix24 - CRM and workspace for sales, contact center and projects. Reduce churn, automate your sales funnel and manage customer communications in one place. Everything to increase conversion!

Service advantages

  • Sales growth. More deals through automation and analytics.
  • Service improvement. Increase customer loyalty with fast support.
  • Time saving. Automate routine tasks for priority tasks.
  • All in one place. Manage sales, projects and team in Bitrix24.

Features

  • Reducing failures
  • Sales automation
  • Customer management
  • Channel integration
  • Teamwork
Bitrix24
№10

Streak CRM

Streak CRM integrates with Gmail to help you manage sales directly from your inbox. Create custom sales pipelines, track deals, and reduce drop-offs by organizing your workflow in one place.

Service advantages

  • Gmail integration. Manage deals directly from your inbox without switching between windows.
  • Custom pipelines. Customize sales stages to fit your business for better control.
  • Email automation. Send emails on a schedule and track their openings.
  • Real-time reporting. Analyze data and improve your sales strategy.

Features

  • Reduces drop-offs
  • Sales automation
  • Gmail integration
  • Custom pipelines
  • User-friendly interface
Streak CRM
№11

Copper

Copper - CRM for Google Workspace, deeply integrated with Gmail. Automates routine tasks, provides a complete overview of customers, and helps avoid missed opportunities. Reduce churn, build stronger relationships, and increase profits with Copper!

Service advantages

  • Gmail Integration. Work with clients directly from your inbox, without switching!
  • Increased Sales. Automate your pipeline, find more opportunities.
  • Improved Relationships. Understand customer needs, build long-lasting connections.
  • Time Savings. Automate routine tasks, focus on growth.

Features

  • Reduces customer churn
  • Gmail Integration
  • User-friendly interface
  • Sales Automation
  • Google Workspace Support
Copper
№12

Insightly

Insightly: CRM + projects for SMB that helps reduce customer churn. Manage relationships, automate processes, optimize sales, and increase loyalty with integrated tools.

Service advantages

  • Clear analytics. Identify bottlenecks in the sales funnel and respond quickly.
  • Automation of routine. Free up your time for clients, not paperwork.
  • Integration with tools. Easily combine Insightly with your favorite apps.
  • Simple project management. Control every stage, from idea to implementation.

Features

  • Reducing churn
  • Easy implementation
  • Price for SMB
  • Projects and CRM
  • Integrations
Insightly
№13

SuiteCRM

SuiteCRM - a powerful and flexibly customizable open-source CRM. Optimize your sales funnel, reduce customer churn, and increase loyalty with extensive customization and analytics capabilities. The ideal solution for improving customer retention.

Service advantages

  • Reduced loss of leads. Automate the processing of requests so as not to lose potential customers.
  • Personalized approach. Customize the system to the needs of your business, increasing loyalty.
  • Communication optimization. Integrate all customer communication channels into one place.
  • Open source. Full control over data and flexibility in setting up SuiteCRM.

Features

  • Reducing customer churn
  • SuiteCRM: Open Source CRM
  • Flexible customization
  • Sales automation
  • Improving customer retention
SuiteCRM
№14

KeyCRM

KeyCRM - Ukrainian CRM for combating refusals! Orders from all channels in one window, convenient communication with customers, warehouse accounting and powerful analytics. Reduce the number of refusals and increase profit with KeyCRM!

Service advantages

  • Increase profits. KeyCRM will help increase profits by analyzing the reasons for failures and improving customer service.
  • All orders in one place. Process orders from different platforms quickly and efficiently, without losing a single customer.
  • Communication optimization. The entire history of communication with the client in one place, for a personalized approach.
  • Convenient warehouse accounting. Accurate inventory of goods in the warehouse, prevents errors and losses, saves time.

Features

  • Reduces customer churn
  • All in one place
  • Convenient analytics
  • Easy start
  • Ukrainian support
KeyCRM
№15

Apptivo

Apptivo: CRM system with a set of business applications for SMB. Reduce churn and increase customer loyalty through comprehensive management of all aspects of the business in a single platform.

Service advantages

  • Increasing profits. Apptivo will help you find weaknesses in sales and increase conversion, reducing customer churn.
  • Communication optimization. The entire history of interaction with the client in one place, which improves service and loyalty.
  • Effective management. Control all business processes in real time, track KPIs and respond quickly to changes.
  • Clear analytics. Get clear reports on the reasons for customer churn and take steps to retain them with Apptivo.

Features

  • Reducing customer churn
  • CRM for SMB
  • Process automation
  • A set of business applications
  • Increasing loyalty
Apptivo
№16

OneBox OS

OneBox OS: CRM/ERP platform to reduce failures! Manage processes, telephony, warehouse and document management in one system. Optimize work and increase customer loyalty.

Service advantages

  • Reduction of lost deals. Sales automation and reminders will help not to lose a single customer.
  • Optimization of communications. The entire history of communication with the client in one place for better understanding.
  • Failure analytics. Identify weaknesses and improve your sales strategy.
  • Managing everything in one place. Processes, telephony, warehouse and documents - all in OneBox OS.

Features

  • Reducing customer churn
  • Sales automation
  • Telephony integration
  • Inventory management
  • Document management
OneBox OS
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI, designed to increase conversion rates. Automate sales, predict churn, personalize communication, and close more deals. Reduce customer churn with Freshsales!

Service advantages

  • Increasing conversion. Automate sales to close more deals faster with Freshworks CRM.
  • Saving time. Integrated telephony and email for effective communication with customers.
  • Predicting deals. AI assistant analyzes data and predicts the likelihood of successful deals.
  • Improving relationships. Centralized customer information for a personalized approach.

Features

  • Reducing churn
  • Sales automation
  • Built-in telephony
  • AI assistant
  • User-friendly interface
Freshworks CRM (Freshsales)

CRM systems comparison

# CRM For whom Key functions Trial version Initial cost
1LP-CRMProduct business, e-commerce, servicesSales automation, order control, customer communicationFree version up to 50 orders per monthfrom $9/month
2Agile CRMSmall businesses, entrepreneursMarketing automation, CRM integration, customer supportFree plan (up to 10 users)from $8.99/month per user
3KeepinCRMSmall business, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month
4Salesforce Sales CloudSmall business, EnterpriseCRM, automation, analytics30 day testfrom $25/month per user
5Microsoft Dynamics 365 SalesB2B, B2C, enterprisesSales automation, customer analytics, Microsoft integration30 day testfrom $65/month per user
6Zoho CRMSmall business, enterprisesSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
7Vtiger CRMSMBs, enterprisesSales automation, marketing, support15 day trialfrom $15/month per user
8Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, marketing automation, salesTest (free)from $159/month
9Bitrix24Small, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
10Streak CRMSales, marketing, startupsGmail integration, sales funnels, deal trackingFree planfrom $59/month per user
11CopperSmall business, salesGmail integration, automation, customer overview14-day trialfrom $29/month per user
12InsightlySMB, small businessCRM, projects, automationTest 14 daysfrom $29/month per user
13SuiteCRMSmall business, enterprisesCustomization, automation, analyticsOpen Source Software (free)from $0/month (self-hosted)
14KeyCRMeCommerce, online tradingMultichannel, automation, analytics14 day trialfrom $19/month
15ApptivoSmall business, SMBCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
16OneBox OSSmall business, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
17Freshworks CRM (Freshsales)Sales, marketing, supportSales automation, built-in telephony, churn predictionFree planfrom $9/month per user

Questions and Answers

? How does the platform affect customer loyalty?
It helps to better understand their needs, personalize offers, and quickly resolve issues, which increases satisfaction

? What features reduce customer churn?
Automating communications, segmenting the audience, and analyzing the reasons for refusal help retain customers

? What is included in the TOP 17 platforms of 2025?
These are the best solutions that offer advanced tools for customer retention and data analysis

? How to choose the optimal solution?
Consider your business needs, team size, and integration with other tools

? Where can I find more information about the TOP 17?
Look for platform reviews and comparisons on specialized sites and blogs