Top 20 CRM for Restaurants 2025: Ranking in Ukraine

LP-CRM is a Ukrainian CRM for restaurant automation. Manage orders, customers, loyalty, and analyze sales in one place. Optimize processes and increase profits with LP-CRM!

Advantages for business

• Order optimization. Control reservations, delivery, and staff in one system, avoiding chaos.
• Increasing profits. Analyze sales, customer loyalty, and improve the menu to maximize profit.
• Personalized service. Collect feedback and offer guests what they love for a better experience.
• Convenient management. Simple and intuitive interface designed with the needs of restaurants in mind.

Characteristics

• Order automation
• Convenient menu
• Profitability analysis
• Delivery integration
• Staff management

monday sales CRM - a flexible CRM system based on monday.com, adapted for sales teams. Streamline processes, manage deals and improve communication to increase your restaurant's profits.

Advantages for business

• Clear interface. Intuitive navigation, quick staff training.
• Improved service. Personalized approach to each client, increased loyalty.
• Order optimization. Accurate inventory tracking and control, preventing delays.
• Convenient data collection. Analysis of customer preferences to increase profits.

Characteristics

• For restaurant: Order automation
• Product accounting
• Loyalty management
• Reporting and analytics
• Table reservation

Close - CRM for restaurants where direct sales and customer communication are important. Organize calls and email campaigns, track deals, and increase customer loyalty. Ideal for managing corporate orders and catering.

Advantages for business

• Increased loyalty. Collecting customer data for personalized offers.
• Order optimization. Analysis of popular dishes and peak times for efficiency.
• Improved communication. Quick communication with customers regarding reservations and feedback.
• Task automation. Simplifies booking management and marketing campaigns.

Characteristics

• Restaurant: Order automation
• Convenient booking
• Product tracking
• Profitability analysis
• Customer loyalty

Bitrix24 - CRM for Restaurant Automation: Manage sales, bookings, customer communications, and projects in one place. Optimize operations, increase loyalty!

Advantages for business

• Order Optimization. All in one place: online, phone, in-house - control and accounting.
• Increased Profitability. Data analysis, customer loyalty = more profit.
• Efficient Management. Staff control, warehouse, finance - everything under control.
• Increased Loyalty. Loyalty program, instant communication with customers.

Characteristics

• Order Automation
• Customer Accounting
• Reporting and Analytics
• Delivery Integration
• Staff Management

Apptivo is a suite of business applications with a CRM core, ideal for small to medium-sized businesses (SMBs). Streamline restaurant management, automate processes and improve customer service with Apptivo!

Advantages for business

• Order optimization. Clear accounting of reserves and fast customer service from Apptivo.
• Increased profitability. Analysis of sales and customer data for growth.
• Inventory management. Control of product balances, avoiding shortages and losses.
• Customer loyalty. Personalized offers and quality service from Apptivo.

Characteristics

• CRM for restaurants
• Process automation
• Convenient order management
• Customer analytics
• Loyalty support

Odoo CRM is a powerful customer relationship management module that is part of the comprehensive Odoo ERP system. Optimize sales, improve service, and increase customer loyalty for your restaurant with integrated tools!

Advantages for business

• Everything in one place. Manage orders, customers, menus, and staff from a single Odoo platform.
• Clear analytics. Track key metrics to make informed decisions and increase profits.
• Increased loyalty. Personalize offers to keep customers coming back again and again.
• Resource saving. Optimize operating costs by automating routine tasks.

Characteristics

• Sales automation
• Convenient customer management
• Integration with the kitchen
• Reporting and analytics
• Personalized marketing

Streak CRM - CRM system built right into Gmail. Create custom sales pipelines that are perfect for managing your restaurant's customers. Everything you need is in your usual mailbox!

Advantages for business

• Simple customer management. All order history, preferences and contacts are always at your fingertips in Gmail.
• Increase repeat visits. Personalized offers and promotions will increase guest loyalty.
• Order optimization. Easy control of reservations, tables and delivery directly from your mail.
• Performance analysis. Track sales, popular dishes, and evaluate staff performance.

Characteristics

• Restaurant: Order automation
• Restaurant: Customer accounting
• Streak: CRM in Gmail
• Streak: Customize funnels
• Streak: Integration with mail

Creatio (Sales) - CRM platform with low-code for business process automation. Optimize your restaurant operations, manage customers, and increase sales with a flexible CRM system!

Advantages for business

• Order optimization. Automate order processing and reduce customer waiting times.
• Loyalty increase. Personalize customer interactions for better service.
• Simple analytics. Easily track key metrics and make data-driven decisions.
• Marketing automation. Attract new customers with effective advertising campaigns.

Characteristics

• Order automation
• Delivery management
• Customer loyalty
• Sales analysis
• Restaurant reporting

Zoho CRM - a powerful cloud CRM for automating sales, marketing, and customer service. Optimize your restaurant's operations: from attracting new customers to improving their service with a unified system.

Advantages for business

• Personalized service. Build a loyal customer base with order history and preferences.
• Order optimization. Increase revenue by tracking popular dishes and managing inventory.
• Convenient booking. Improve customer experience by simplifying the process of booking tables online.
• Real-time analytics. Make informed decisions based on accurate sales and attendance data.

Characteristics

• For restaurants
• Process automation
• Integration with software
• Cloud solution
• Reporting and analysis

KeepinCRM is a simple CRM system for small and medium-sized businesses, ideal for restaurants! Manage customers, tasks, deals, warehouse and finances in one place. Optimize your business with KeepinCRM!

Advantages for business

• The customer base is organized. Store all visitor information in one place to improve service.
• Order accounting simplified. Easily track orders, reservations, and their status without missing any details.
• Financial control at your fingertips. Analyze profit, expenses, and profitability of dishes in real time.
• Optimization of warehouse stocks. Accurate accounting of products in the warehouse to avoid shortages or surpluses.

Characteristics

• Order automation
• The customer base is organized
• Online kitchen control
• Analysis of income and expenses
• Inventory accounting of products

HubSpot CRM - a powerful CRM for restaurants! A free core with marketing, sales and customer support tools. Organize bookings, loyalty, improve service and increase profits on a single platform.

Advantages for business

• Budget-friendly start. Basic functions are free, scale gradually.
• All in one place. Marketing, sales, support - synchronized.
• Service improvement. Personalized experience for every customer.
• Analytics and reports. Track key performance indicators of the establishment.

Characteristics

• Process automation
• Convenient menu
• Quick access
• Simple integration
• Real-time reporting

Vtiger CRM - a single platform for managing sales, marketing, and customer support. Optimize all processes in your restaurant: from attracting new customers to processing orders and resolving issues. Increase loyalty and profit with Vtiger CRM!

Advantages for business

• Збільшення прибутків. Optimizes orders, loyalty, and reservations for greater revenue.
• Improved service. Personalized approach and quick response to guest needs.
• Data centralization. All customer information in one place.
• Marketing optimization. Targeted offers and effective Vtiger campaigns.

Characteristics

• Order automation
• Customer management
• Reporting and analytics
• Vtiger CRM support
• Marketing optimization

Agile CRM combines sales, marketing, and service in one platform. Manage customer relationships, automate marketing, and provide quality service - all in one interface. The perfect solution for restaurants looking to effectively manage their customer base.

Advantages for business

• All in one place. Managing orders, customers, and marketing in a single system.
• Automation of routine. Free up staff time from monotonous tasks, increase productivity.
• Personalized service. Saving order history for better customer service.
• Revenue growth. Optimizing processes to increase loyalty and attract new customers.

Characteristics

• Sales automation
• Marketing tools
• Customer management
• Service integration
• User-friendly interface

Binotel SmartCRM - CRM for restaurants from Binotel. 360° customer profile, order analytics, task planning and integration with PBX to improve service and increase loyalty. Optimize the operation of the establishment with SmartCRM!

Advantages for business

• Client at 360°. The entire order history, preferences and contacts in one card.
• Order analytics. Accurate reports on sales, popular dishes and loading time.
• Tasks and reminders. Control the execution of orders, do not miss a single guest.
• Integration with telephony. Calls to customers directly from the system, recording conversations.

Characteristics

• 360° customer profile
• Order analysis
• Tasks and reminders
• Integration with PBX
• Process automation

Microsoft Dynamics 365 Sales - CRM from Microsoft that helps restaurants increase sales and improve service. Deep integration with other Microsoft 365 tools and Copilot to automate routine tasks and personalized customer interactions.

Advantages for business

• Personalization of interaction. Create a unique offer for each guest, increasing loyalty.
• Clear analytics. Track key business metrics in real time, improve decisions.
• Integration with Microsoft 365. Streamline work with mail, calendar and other tools.
• Copilot to increase sales. Use AI to analyze data and help close deals.

Characteristics

• Restaurant: Customer accounting
• Order automation
• Reporting and analytics
• Loyalty programs
• Quick response

OneBox OS - CRM/ERP for the restaurant: process automation, telephony integration, inventory management and document management in one solution. Optimize the operation of the establishment and improve customer service!

Advantages for business

• Automation of orders. Accept and process orders faster, avoid confusion.
• Efficient kitchen management. Optimize kitchen operations, control inventory and reduce costs.
• Sales and customer analysis. Get detailed reports to better understand your business and customers.
• Integration with OneBox OS. All in one: from order to accounting, telephony, warehouse, document management.

Characteristics

• Automation of orders
• Product accounting
• Personnel management
• Sales analytics
• Integration with delivery

Keap (ex-Infusionsoft) - CRM and marketing automation for entrepreneurs. Organize customer interactions, automate email marketing, and increase your restaurant's sales. All in one platform!

Advantages for business

• Increased profits. Personalized offers for loyal guests, marketing automation to attract new customers, increase in average check size.
• Communication optimization. Automatic booking reminders, feedback collection, personalized mailings - all in one place.
• Personalized service. Individual approach to each guest, taking into account preferences and order history to improve the experience.
• Marketing automation. Easily create automated email and SMS chains to retain customers and encourage repeat visits.

Characteristics

• CRM for restaurants
• Marketing automation
• User-friendly interface
• 24/7 support
• Increased profit

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, simplify order and payout accounting. Specialized system for optimizing your dropshipping business. Unfortunately, not suitable for restaurants.

Advantages for business

• Optimization of orders. Manage orders more efficiently and avoid mistakes.
• Profitability analysis. Track profit for each dropshipper.
• Automation of payments. Simplify reward and payout calculations.
• Real-time reporting. Get up-to-date sales and inventory data.

Characteristics

• Для ресторану: Easy ordering
• Product accounting
• Table reservation
• Profit reporting
• Staff management

Freshworks CRM (Freshsales) - CRM for restaurants with built-in telephony, email, and AI assistant. Manage customers, automate sales, and increase guest loyalty! Optimize marketing, sales, and support in one place.

Advantages for business

• Convenient customer management. Store order history, preferences, and contacts in one place for personalized service.
• Built-in telephony and email. Call and email customers directly from the system, track communications.
• AI assistant. Automate routine tasks, get forecasts and useful tips to increase sales.
• Increased loyalty. Create strong relationships with guests through an individual approach and quick response.

Characteristics

• Order automation
• Personalized marketing
• Restaurant performance analysis
• Delivery integration
• Quick response to feedback

Pipedrive - CRM for restaurants that increases deal conversion. Visualize sales with convenient pipelines. Track every customer step and close more orders! Optimize customer relations and increase profits.

Advantages for business

• Increasing profits. Pipedrive helps to manage orders more efficiently, improving sales and retaining customers.
• Transparent sales funnel. Visualize each stage to see progress and respond to customer needs in a timely manner.
• Automation of routine. Free up time to develop your business by automating repetitive tasks.
• Personalized service. Easily track customer preferences for better service and loyalty.

Characteristics

• Easy order management
• Process automation
• Convenient customer accounting
• Profitability analytics
• Integration with restaurant software