CRM Rating for Online Sales 2025: Top 13

Top CRMs to Boost Online Sales: Review and Comparison

Launch sales with your chosen CRM

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and service sector. Automate sales, manage customers and increase profits! Ideal solution for online sales.

Key advantages

  • Clear interface. Easy navigation and intuitive functions for quick mastering.
  • Automation of routine. Free up team time from repetitive tasks, focus on development.
  • Profit increase. Optimize the sales funnel, increase customer loyalty.
  • Ukrainian support. Prompt assistance and advice from local LP-CRM specialists.

Features

  • Sales automation
  • User-friendly interface
  • Ukrainian support
  • Integration with mail
  • Performance analytics
LP-CRM
№2

Insightly

Insightly - CRM for small and medium-sized businesses. Manage sales, projects, and integrate your favorite tools. Optimize online sales and grow your business with Insightly!

Key advantages

  • Understandable analytics. Track key indicators to improve the strategy.
  • Project management. Plan, coordinate and complete projects on time.
  • Automation of routine. Forget about repetitive actions, focus on customers.
  • Integration with everything. Connect mail, social networks and other tools.

Features

  • Sales automation
  • Convenient customer management
  • Integration with mail
  • Project management
  • Performance analytics
Insightly
№3

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales from Binotel. 360° client card, sales analytics, convenient task management and integration with PBX for maximum efficiency of your business.

Key advantages

  • 360° client profile. The entire history of communications and orders in one place for effective work.
  • Sales analytics. Get reports and forecasts for informed decision-making.
  • Task automation. Create tasks, reminders, and track their progress.
  • Integration with PBX. Calls from CRM in one click, call recordings, call statistics.

Features

  • 360° client profile
  • Task automation
  • Sales analytics
  • Integration with telephony
  • User-friendly interface
Binotel SmartCRM
№4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email marketing, and AI assistant. Optimize online sales, automate routine, and increase profits with Freshworks CRM!

Key advantages

  • Sales growth. Freshsales helps increase lead conversion and automate the sales funnel.
  • Built-in telephony. Call customers directly from the platform, record conversations, and analyze data.
  • Email marketing. Personalize mailings, track openings and clicks, and increase customer engagement.
  • AI assistant Freddy. Predict deals, get hints, and automate routine tasks.

Features

  • Sales automation
  • Built-in telephony
  • AI assistant
  • Email marketing
  • Intuitive interface
Freshworks CRM (Freshsales)
№5

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate dropshippers accounting, manage orders, and increase profits. User-friendly interface and powerful tools for your online sales business!

Key advantages

  • Automatic calculation. Accurate calculation of payouts to dropshippers - no mistakes! Save time and resources.
  • Integration with TTH (Tracking Number). Automatic update of order statuses and sending of TTH (Tracking Number).
  • Convenient dropshipper management. All partner information in one place, quick search and contact.
  • Real-time reporting. Analyze sales, profit, and dropshipper effectiveness instantly.

Features

  • Dropshipping automation
  • Convenient order tracking
  • CPA networks integrated
  • Clear profit reports
  • 24/7 online support
CPAshka
№6

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for online sales automation. Manage customers, deals, and marketing more efficiently! Optimize processes and increase profits with Creatio.

Key advantages

  • Sales automation. Optimize the sales funnel, increase conversion.
  • Low-code. Easy setup, quick adaptation to business needs.
  • Unified platform. All customer data in one place, better communication.
  • Process automation. Automate business processes for maximum efficiency.

Features

  • Sales automation
  • Low-code/No-code
  • Customer management
  • Analytics and reports
  • Integration with tools
Creatio (Sales)
№7

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it easy to manage customers, deals, and communications directly from your email. The perfect solution for online sales teams who value efficiency and simplicity.

Key advantages

  • Gmail integration. All communication history in one place, right in your Google mail.
  • Automation of routine. Reduces the amount of manual work, freeing up time for sales.
  • Improved collaboration. The team is always aware of the client history, minimizing misunderstandings.
  • Sales growth. More deals thanks to an optimized process and better customer service.

Features

  • Gmail integration
  • Sales automation
  • Simple interface
  • Reporting and analytics
  • Customer organization
Copper
№8

Streak CRM

Streak CRM is a CRM that integrates directly into Gmail. Manage sales, track customers, and automate processes with custom pipelines without leaving your inbox. Ideal for online sales and teamwork.

Key advantages

  • Gmail as a control center. All customer work in familiar mail, without switching between platforms.
  • Custom sales funnels. Customize sales stages for your unique business process.
  • Team collaboration. Shared data access and easy coordination.
  • Sales analytics. Track progress, identify bottlenecks and improve results.

Features

  • CRM in Gmail
  • Custom pipelines
  • Sales automation
  • Simple interface
  • Reporting and analytics
Streak CRM
№9

Close

Close - CRM for sales teams focused on calls and email newsletters. Automate the sales funnel, keep track of customers, and increase conversions with integrated communication tools. Ideal for online sales!

Key advantages

  • Increased sales. Close helps close more deals with automation and a user-friendly interface.
  • Saving time. Automate routine tasks and focus on communicating with customers.
  • Personalization of communications. Send targeted email series and conduct effective negotiations.
  • Convenience for salespeople. Intuitive interface and integration with telephony.

Features

  • Telephony integration
  • Email automation
  • User-friendly interface
  • Sales reports
  • Customer support
Close
№10

NetHunt CRM

NetHunt CRM - a CRM within Gmail, ideal for online sales. Manage leads, sales funnels, and automate processes without leaving your email. An effective solution for your business!

Key advantages

  • All in Gmail. Manage sales directly from your inbox without switching between tabs.
  • Simple integration. Easily connects to Google Workspace and other services.
  • Automation of routine tasks. Automate correspondence, tasks, and reminders to save time.
  • Complete customer history. Have all customer information at your fingertips for better service.

Features

  • CRM in Gmail
  • Email integration
  • Sales automation
  • Convenient funnels
  • Lead management
NetHunt CRM
№11

Apptivo

Apptivo - CRM for small and medium businesses, unifying a suite of business applications. Streamline online sales, manage customers, and automate processes in one place. The perfect solution for growing your business!

Key advantages

  • Increased Sales. Optimize your sales pipeline and increase profits with Apptivo.
  • Data Integrity. All data in one place, without losses or duplicates for accurate analysis.
  • Marketing Automation. Personalize communication and engage more customers.
  • Convenient Customer Management. Complete customer interaction history in Apptivo for better service.

Features

  • Sales Automation
  • Integrations with Tools
  • User-Friendly Interface
  • Analytics and Reports
  • Customer Support
Apptivo
№12

amoCRM

amoCRM: CRM with a focus on messengers. Automate sales through chat funnels, bots, and omnichannel dialogues. Increase conversion and build strong customer relationships in a format convenient for them.

Key advantages

  • Chat funnels. Automate sales in messengers, attract more customers.
  • Omnichannel dialogues. All chats with customers in one window, quick response.
  • Assistant bots. Automate routine tasks, respond 24/7.
  • Sales growth. Increase profits by focusing on customers.

Features

  • Convenient CRM for online sales
  • Sales automation
  • Chatbots for lead generation
  • Omnichannel communications
  • Integration with messengers
amoCRM
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective online sales. Integrated with Microsoft 365 and Copilot, it provides powerful tools for automation, analytics, and personalization of the customer experience. Increase sales and improve customer interaction!

Key advantages

  • Integration with Microsoft 365. Easily work with Outlook, Teams and other familiar tools.
  • Copilot for Sales. The AI assistant provides hints, automates reports and improves communication.
  • Sales pipeline optimization. Track deals, forecast revenue and close more deals.
  • Personalization of interaction. Create individual offers for each client, increasing loyalty.

Features

  • Sales automation
  • Integration with Microsoft 365
  • AI-powered analytics
  • Personalized marketing
  • Convenient mobile version
Microsoft Dynamics 365 Sales

CRM comparison table

# Product Purpose What it can do Free version Base price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, online salesFree version for up to 50 orders per monthfrom $9/month
2InsightlySMB, startupsCRM, sales, projectsTest 14 daysfrom $29/month per user
3Binotel SmartCRMOnline sales, small/medium business360° client, automation, integration-from UAH 399/month per employee
4Freshworks CRM (Freshsales)Small business, salesCRM, automation, AIFree planfrom $9/month per user
5CPAshkaDropshippers, online storesDropshipping, automation, CRMFree for the first 100 leadsfrom $5/month
6Creatio (Sales)Small, medium businessCRM, sales automation, low-codeFree trial accessprice on demand
7CopperOnline sales, teamsGmail integration, sales automation, ease of use14 day testfrom $29/month per user
8Streak CRMSmall business, sales, teamsGmail integration, sales pipelines, team collaborationFree planfrom $59/month per user
9CloseSmall business, salesCalls, email, automation14 day testfrom $49/month per user
10NetHunt CRMOnline sales, small businessGmail CRM, Sales automation, Lead management14-day trialfrom $24/month per user
11ApptivoSmall Business, Medium BusinessCRM, Automation, CustomersFree TrialFrom $15/user/month (billed annually) or $20/month monthly
12amoCRMSmall business, salesChat funnels, omnichannel, sales automation14 day trialfrom $15/month per user
13Microsoft Dynamics 365 SalesSmall business, EnterpriseSales automation, customer analytics, Copilot integration30-day trialfrom $65/month per user

Questions and Answers

? What will this give my business?
This will help automate processes, improve service, and increase profits

? What key features are needed?
Marketing automation, contact management, sales analytics, and reporting

? How to choose the best platform?
Identify your needs, budget, and read user reviews

? What should I pay attention to in the ranking?
Functionality, price, integrations, ease of use, and support

? When should I implement it?
As soon as you feel the need for optimization and sales growth