Best CRM for Medical Center 2025: Top 17

LP-CRM - Ukrainian CRM for optimizing the operation of a medical center. Automate appointments, maintain a patient database, control finances, and increase customer loyalty. User-friendly interface and integration with popular services.

Advantages

• Appointment optimization. Convenient online calendar, reminders, and patient visit history.
• Personalized approach. Store important information about each client.
• Data analysis. Reports on services, staff, and finances for effective decisions.
• Communication automation. SMS mailings, e-mail, and notifications to maintain communication with patients.

Basic parameters

• Medical CRM: User-friendly interface
• Appointment automation
• Patient history
• Online consultations
• Appointment reminders

Binotel SmartCRM - CRM for a medical center: 360° patient profile, analytics, tasks, integration with telephony. Convenient accounting, increased loyalty and quality of service control.

Advantages

• 360° client card. The entire patient history in one place. Instant access to data for better service.
• Analytics and reports. Get clear data on the effectiveness of the institution and make informed decisions.
• Integration with PBX. Automate calls, record conversations, and track missed calls.
• Task automation. Forget about routine, set up automatic reminders and optimize workflows.

Basic parameters

• 360° patient card
• Process automation
• Convenient data analytics
• Integration with telephony
• Increasing customer loyalty

Microsoft Dynamics 365 Sales - CRM for a medical center that is integrated with Microsoft 365 and Copilot. Automate sales, improve customer service, and increase profits. Manage patient data effectively!

Advantages

• Personalized approach. Improve patient interaction through data analysis and audience segmentation.
• Automation of routine. Free staff from repetitive tasks, focus on customer care.
• Integration with Microsoft 365. Convenient work with mail, calendar and other familiar tools.
• Analytics with Copilot. Get quick reports and forecasts for informed decisions.

Basic parameters

• For a medical center: Process automation
• Convenient patient registration
• Medical information in the database
• Improving communication
• Reporting and analytics

Bitrix24 - an all-in-one CRM, perfect for a medical center. Automate sales, manage patient contacts, organize project work, and integrate a contact center into a single system.

Advantages

• Optimization of recording. Online registration 24/7, convenient for patients and saves the administrator's time.
• Personalized approach. Save the history of visits and features of each patient for better service.
• Effective marketing. Tools for mailings and promotions, attract new customers and retain existing ones.
• Financial control. Track payments, keep records of services and analyze profitability.

Basic parameters

• Medical CRM: Convenient patient accounting
• Bitrix24: Business process automation
• Medical CRM: Quick access to history
• Bitrix24: Comprehensive solution for the center
• Medical CRM: Effective visit planning

Zoho CRM - cloud CRM for medical centers. Automate sales, marketing, and improve patient service. Optimize customer base management and increase the efficiency of your medical facility!

Advantages

• Personalized approach. Patient history preservation, improved service quality.
• Communication optimization. Effective communication with patients and between departments.
• Increased profitability. Process automation increases center revenue.
• Reporting and analytics. Monitoring indicators and making informed decisions.

Basic parameters

• User-friendly interface
• EHR integration
• Process automation
• Reporting and analytics
• Customer support

Copper CRM is the perfect CRM for your medical center, tightly integrated with Google Workspace and Gmail. Manage patients, appointments, and communications more efficiently without leaving your familiar Gmail interface.

Advantages

• Integration with Gmail. The entire history of communications with patients is at your fingertips, without switching between applications.
• Optimization of records. Convenient online booking, reminders, and doctor's schedule management.
• Personalized approach. Improve service quality with a complete patient profile.
• Efficiency analysis. Track key metrics and make informed decisions for development.

Basic parameters

• Medical CRM: Automation of records
• Convenient patient accounting
• Effective doctor's schedule
• Appointment reminders
• Secure data storage

Capsule CRM is a simple and convenient CRM for managing contacts, deals, and projects of your medical center. Organize your customer base, track the history of interactions with patients, and optimize workflows. An ideal solution for small clinics!

Advantages

• Optimization of records. Convenient accounting of patients, history of visits and procedures, all in one place.
• Personalized approach. Increase patient loyalty, taking into account their needs and wishes.
• Convenient planning. Optimize the schedule of doctors, avoid overlaps and improve service.
• Data analysis. Make informed decisions using statistics and reports on the work of the center.

Basic parameters

• Optimization of patient records
• Automation of routine tasks
• Convenient customer accounting
• Quality control of service
• Improving work efficiency

KeyCRM - Ukrainian CRM for medical centers. Combines orders from all channels, patient communications, inventory management, and analytics. Optimize your center's operations and improve customer experience!

Advantages

• Appointment optimization. Convenient online booking, no queues or lost clients.
• 360° communication. All requests in one window: chats, calls, SMS.
• Routine automation. Reports, reminders, mailings - everything works without human intervention.
• Analytics & Reporting. Monitor key indicators, increase profit.

Basic parameters

• KeyCRM Medical CRM System
• Online booking and automation
• Effective patient management
• Convenient integration with channels
• Center analytics and reporting

amoCRM: A CRM system with a focus on messengers. Ideal for a medical center! Automate communication with patients through chat funnels, bots, and omnichannel dialogues. Optimize appointment scheduling, consultations, and visit reminders!

Advantages

• Chat funnels. Automate communication with patients at every stage.
• Omnichannel. Connect with patients in a messenger convenient for them.
• Helper bots. Unload staff by answering typical questions.
• Personalized approach. Individual service for each patient, increasing loyalty.

Basic parameters

• For medical center: Convenient appointment scheduling
• Efficient accounting
• Online medical record
• Data analysis
• Visit reminders

Nutshell: CRM and email marketing designed for B2B teams. Optimize sales and communications for your medical center. Simplify customer management and increase marketing effectiveness. The perfect solution for growing your business.

Advantages

• Clear patient records. The entire history of requests, analyses, and visits in one system.
• Personalized mailings. Automate reminders and offers for customers.
• Communication optimization. Coordinate team work, don't miss a single request.
• Loyalty growth. Increase patient satisfaction with quality service.

Basic parameters

• For medics
• Integration with MIS
• Automation of records
• User-friendly interface
• Reports and analytics

NetHunt CRM - CRM system integrated with Gmail. Organize leads, sales funnels, and workflow automation for your medical center directly from your email. Convenient, efficient, in one familiar interface.

Advantages

• Gmail integration. Customer management directly from your email, saving time.
• Communication optimization. Convenient maintenance of interaction history with patients.
• Task automation. Automate routine processes and free up staff.
• Loyalty increase. Personalized approach to each patient.

Basic parameters

• Medical CRM: convenient and simple
• Process automation
• Integration with Gmail
• Patient accounting
• Reporting and analytics

CPAshka: CRM system that simplifies dropshipping in Ukraine. Automatic accounting of dropshippers, order optimization and convenient analytics. An ideal solution for your business.

Advantages

• Medical accounting of patients. All patient information in one place, convenient access and analysis.
• Optimization of appointment scheduling. Online booking, reminders and a convenient schedule for doctors.
• Increasing customer loyalty. Automated mailings and an individual approach to each patient.
• Analytics and reports. Effective data analysis for informed decision-making.

Basic parameters

• Medical center: Convenient booking
• Online cards
• Automation of reports
• Visit reminders
• Integration with LIS

Close - CRM for sales teams, ideal for active sales. With a focus on calls and email automation, Close helps medical centers effectively attract and retain customers, optimizing communication with patients.

Advantages

• Increased loyalty. Personalized approach to each patient, improving service.
• Optimization of records. Convenient online booking, reducing queues, saving time.
• Improved communication. Automated reminders, quick answers to questions.
• Increased profitability. Increasing the efficiency of sales of medical services, data analysis.

Basic parameters

• **CRM для медцентру:** Зручний запис
• Effective reporting
• Client medical record
• Integration with LIS
• Reminder of visit

Apptivo - a suite of business applications with a CRM core, perfect for automating a medical center. Manage clients, appointment schedules, reports and more in one system. Streamline operations and improve service quality!

Advantages

• Streamlining records. Convenient online patient registration, reminders and automated appointment scheduling.
• Convenient record keeping. Centralized storage of patient data, medical history in one place.
• Improving communication. Effective interaction with patients via SMS, email and telephony integration.
• Reporting and analytics. Analyze key indicators, improve efficiency and make informed decisions.

Basic parameters

• Process automation
• Convenient patient accounting
• Integration with MIS
• Analytics and reports
• Online registration support

Less Annoying CRM - an ultra-simple CRM system created for small businesses. Without unnecessary functions and complexities, it is ideal for your medical center, helping to effectively manage clients and their history. Clear interface, affordable price.

Advantages

• Ease of learning. Intuitive interface, no lengthy instructions.
• Optimization of records. Convenient accounting of patients, visits and medical data.
• Automation of reminders. Don't miss a single visit, patients will be grateful.
• Simple management. All customer information in one place, without the unnecessary.

Basic parameters

• Easy integration
• Automation
• Personalization
• 24/7 support
• User-friendly interface

Vtiger CRM - a unified platform to optimize sales, marketing, and customer support. Specialized solutions for medical centers: appointment scheduling automation, medical history management, increased patient loyalty.

Advantages

• Appointment optimization. Convenient schedule, online booking, and appointment reminders for patients.
• Convenient patient card. Quick access to medical history and important client information.
• Improved communication. Automated mailings and notifications for effective communication.
• Performance analysis. Reporting to optimize marketing and improve service.

Basic parameters

• Automation of routine tasks
• User-friendly interface
• Integration with HIS (Hospital Information System)
• 24/7 customer support
• Process optimization

Streak CRM: A CRM system built right into Gmail. Manage clients and improve communication with patients at your medical center without leaving your email. Customize your sales funnels to optimize workflows.

Advantages

• Все в Gmail. Manage patients and data directly from your email, quickly and conveniently.
• Custom pipelines. Customize the treatment and service process to suit your center's needs.
• Convenient control. Track the status of each patient and appointment in real time.
• Improved communication. Communicate with patients more effectively without leaving Gmail.

Basic parameters

• Для медцентру: Зручний запис пацієнтів
• Ефективний облік візитів
• Швидкий доступ до карт
• Автоматичні нагадування
• Звітність та аналітика