TOP 16 CRMs for Online Stores in Ukraine 2025

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, improve customer service and increase profits with our user-friendly CRM system adapted to the needs of the Ukrainian market. The perfect solution for your online store!

What you get

• Growth of sales. Automation of the sales funnel, increased conversion and profit.
• Business optimization. Manage orders, customers and analytics in one place.
• Time saving. Automate routine tasks and focus on development.
• Local support. Ukrainian development, fast and competent support.

Features

• Sales automation
• Integration with marketplaces
• User-friendly interface
• Ukrainian support
• Reporting and analytics

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Manage sales, customers, and marketing effectively. The perfect solution for online stores in Ukraine looking to optimize business processes and increase profits.

What you get

• Everything in one place. Manage sales, support, and marketing in a single Odoo system.
• Full integration. The CRM module automatically works with other Odoo ERP applications.
• Clear analytics. Track key performance indicators and improve strategies.
• Sales optimization. Increase profits through effective lead and deal management.

Features

• Sales automation
• Clear analytics
• Integration with the site
• Customer management
• Support for the Ukrainian language

Freshworks CRM (Freshsales) - CRM for online stores with built-in telephony, email and AI. Automate sales, communicate with customers effectively and increase profits! All in one place.

What you get

• All in one place. Telephony, email and AI for sales in an integrated platform.
• Clear analytics. Get valuable insights about customers and sales instantly.
• Ukrainian support. Effective assistance to your business from Freshworks.
• Automation of routine. Forget about repetitive actions, focus on customers.

Features

• Sales automation
• Telephony integration
• AI assistant (Freddy)
• Online ROI growth
• Support in Ukrainian

SuiteCRM - a powerful open-source CRM system ideal for online stores in Ukraine. The flexibility of the settings allows you to adapt it to the needs of your business, optimizing sales and customer interaction.

What you get

• Open-source freedom. Full control over data and code, no hidden fees.
• Flexible adaptation. Customize the system to the needs of your business in Ukraine.
• Integration without borders. Connect the necessary services and automate data exchange.
• Community support. Get help and solutions from other SuiteCRM users.

Features

• CRM for e-commerce UA
• Open-source solution
• SuiteCRM customization
• Integration with platforms
• Ukrainian support

Agile CRM: combines sales, marketing, and customer support in a single system. The perfect solution for online stores in Ukraine looking to optimize business processes and increase customer loyalty.

What you get

• All in one place. Sales, marketing, and service in a single system for effective work.
• User-friendly interface. Easy navigation and intuitive design for ease of use.
• Sales automation. Optimize your sales funnel, increase profits, control deals.
• Customer personalization. Collect data to offer relevant products and services.

Features

• Sales automation
• Marketing tools
• Customer support
• Website integration
• User-friendly interface

Copper CRM is a CRM system tightly integrated with Gmail and Google Workspace. Optimize online store sales, manage customers, and automate routine tasks without leaving the familiar Google interface. Ideal for teams that value simplicity and efficiency.

What you get

• Integration with Gmail. Communicate with customers directly from your email, and the correspondence history is always at your fingertips.
• Sales automation. Optimize your sales funnel, increase profits and conversion rates.
• Copper Convenience. Simple and intuitive interface for your team.
• Analytics and reports. Track key metrics, make informed decisions.

Features

• Integration with Gmail
• User-friendly interface
• Sales automation
• 24/7 customer support
• Analytics for business

Apptivo - CRM system for SMB with a wide range of business applications. Optimize sales, marketing, and customer service for your online store in Ukraine with Apptivo!

What you get

• Support for the hryvnia. Convenient payment and accounting in national currency.
• Sales automation. Optimize the sales funnel, increase profits.
• Data centralization. All customer information in one place.
• Integration with services. Connecting your favorite tools for work.

Features

• CRM for e-commerce UA
• Sales automation
• Convenient integration
• Flexible pricing policy
• 24/7 support

Less Annoying CRM - an extremely simple CRM system, ideal for small businesses. Forget complicated settings and unnecessary functions! Optimize the operation of your online store in Ukraine without extra effort. Try LACRM!

What you get

• Simple interface. Easy navigation and intuitive functions - quick training for the team.
• Sales automation. Saving time on routine tasks, increasing the profits of your store.
• Centralized customer base. All customer information in one place, improving communication.
• Affordable price. An effective tool for small business at a bargain price. Less Annoying CRM!

Features

• For e-commerce
• Integrations with platforms
• Sales automation
• User-friendly interface
• Customer support

amoCRM - CRM for online stores focused on customer communication! Chat funnels, bots, and omnichannel dialogues will help you increase sales and improve service. Communicate with customers where it's convenient for them!

What you get

• Sales growth. Personalized communication increases customer loyalty and average order value.
• Time saving. Automate routine tasks and focus on business development.
• Convenient communication. Combine all chats in one window for quick request processing.
• 24/7 assistant bots. Answer customer questions around the clock without involving managers.

Features

• CRM for e-commerce UA
• amoCRM: selling through chats
• Sales automation
• Chatbots for customers
• Omnichannel communication

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. It helps small businesses in Ukraine attract customers, automate sales and grow their online store. Optimize your sales funnel and simplify daily tasks!

What you get

• Sales automation. Increase profit by automating the sales funnel and communication.
• Personalized marketing. Attract customers with relevant offers, increasing loyalty.
• Time saving. Automate routine to focus on business development.
• Clear analytics. Track marketing and sales performance in real time.

Features

• CRM for e-commerce UA
• Sales automation
• Keap: Business growth
• Marketing automation
• Integration with the site

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Optimize online store business processes and increase profits with flexible CRM! Sales automation for your business in Ukraine.

What you get

• Automation. Simplifies routine, frees up time for strategic tasks.
• Personalization. Approach to each client, increased loyalty.
• Analytics. Clear reports for informed decision-making.
• Low code. Easy adaptation to the unique needs of the business.

Features

• Sales automation
• Customer management
• Data analysis
• Easy integration
• Creatio support

SugarCRM - flexible open-source CRM, ideal for B2B sales. Optimize processes, increase conversion rates, and control your online store's customer base in Ukraine.

What you get

• Sales growth. Optimize B2B sales and increase profits with SugarCRM tools.
• Flexibility of settings. Adapt the system to your business needs, scale with SugarCRM.
• Open source. Integrate with other services, having full control over data.
• Marketing automation. Attract more customers and increase conversion with SugarCRM.

Features

• CRM for e-commerce UA
• Sales automation
• Flexible B2B CRM
• Open source
• Business scaling

Zoho CRM - cloud CRM for automating sales, marketing, and customer support. Streamline your online store with Zoho CRM! Expand your customer base, increase sales, and improve service. Ideal for Ukrainian e-commerce.

What you get

• Increasing sales. Automate your sales funnel, track leads, and close more deals.
• Improving service. Provide fast and personalized customer support.
• Marketing automation. Attract more customers with targeted campaigns.
• Convenient integration. Integrate Zoho CRM with your favorite tools.

Features

• CRM for e-commerce UA
• Sales automation
• Marketing and service
• Zoho CRM: Cloud CRM
• Flexible integration

SalesDrive - CRM for effective online store management in Ukraine. Integration with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize sales and increase profits!

What you get

• Integration with marketplaces. Easily manage sales from different platforms in one place.
• Logistics automation. Track delivery and optimize inventory.
• Convenient customer management. All customer information in one place, personalized approach.
• Support for Ukrainian business. SalesDrive - developed in Ukraine for Ukrainian stores.

Features

• Business automation
• Integrations for e-commerce
• User-friendly interface
• Ukrainian language support
• Sales growth

Pipedrive: CRM, created to increase conversion! Visualize your sales pipeline, automate processes, and close more deals. Ideal for online stores in Ukraine, helping to effectively manage customers and increase profits.

What you get

• Understandable pipeline. Sales visualization: see every deal.
• Deal conversion +. Increase profits: focus on the success of every deal.
• Automation of routine. Pipedrive saves time: automate processes.
• Convenient integration. Easily combine with other tools.

Features

• Convenient CRM for e-commerce
• Pipedrive: sales leader
• Visualization of the sales funnel
• Automation for online trading
• Business support in Ukraine

OneBox OS - CRM/ERP platform for online stores in Ukraine. Automate processes, manage telephony, warehouse and documents in a single system. Optimize your business with OneBox OS!

What you get

• Automation of orders. Process orders faster and more accurately with OneBox OS.
• Data centralization. All customer information in one place for better service.
• Integration with telephony. Communicate with customers directly from the platform.
• Warehouse optimization. Manage inventory and avoid shortages.

Features

• CRM for e-commerce UA
• Business automation
• OneBox OS: all in one
• Integration with telephony
• Accounting and warehouse online