TOP 15 SugarCRM Alternatives in 2025: A Ukrainian Choice

Looking for a CRM that's better than SugarCRM? Check out our ranking of the best systems.

Choose a modern CRM

№1

LP-CRM

Looking for a SugarCRM alternative? LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! Convenient interface and powerful functionality.

Advantages for business

  • Clear interface. Easy to learn, convenient to use every day.
  • Ukrainian language support. Qualified assistance and advice in your native language.
  • Sales automation. Optimize the sales funnel and increase profits.
  • Integration with services. Easy connection of your favorite business tools.

Functionality

  • Clear interface
  • Integration with Nova Poshta
  • Sales automation
  • Ukrainian language support
  • Price for small business
LP-CRM
№2

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Simplifies customer management and automates marketing processes. A great alternative to SugarCRM if you need an emphasis on small business and ease of use.

Advantages for business

  • Simple interface. Easy to learn, minimum time for team adaptation.
  • Marketing automation. Attract customers and increase sales on autopilot.
  • CRM + marketing. All in one tool for your business.
  • Communication personalization. Communicate with customers like friends, not like a database.

Functionality

  • CRM for small teams
  • Simple automation
  • Email integration
  • 24/7 customer support
  • User-friendly interface
Keap (ex-Infusionsoft)
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for large businesses, an alternative to SugarCRM. Full integration with Microsoft 365 and Copilot for sales automation, forecasting and analytics. A large-scale platform with a wide range of features.

Advantages for business

  • Integration with 365. Easily work with Outlook, Teams, and other Microsoft tools.
  • Artificial Intelligence Copilot. Get smart tips and automate routine tasks.
  • User-friendly interface. Intuitive design simplifies the user experience.
  • Powerful reports. Analyze data and make informed decisions for growth.

Functionality

  • Deep integration with Office 365
  • Artificial Intelligence Copilot
  • User-friendly interface
  • Sales automation
  • Scalability for business
Microsoft Dynamics 365 Sales
№4

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers and forget about the routine! A great alternative to SugarCRM for e-commerce, optimizes your sales.

Advantages for business

  • Ukrainian CRM. User-friendly interface in Ukrainian, designed specifically for dropshipping in Ukraine.
  • Automation of payments. Accurate calculation of payments to dropshippers, saving time and minimizing errors.
  • Clear analytics. Track key metrics, analyze performance and increase profits.
  • Integration with consignment note. Easily manage shipments, automatically update order statuses.

Functionality

  • Dropshipping automation
  • Calculation of dropshippers
  • User-friendly interface
  • Integration with consignment note
  • Ukrainian language support
CPAshka
№5

SuiteCRM

Looking for an alternative to SugarCRM? SuiteCRM is an open-source CRM that offers extensive customization options to suit your business needs. A flexible platform for managing customer relationships, optimizing sales and marketing.

Advantages for business

  • Free software. Budget savings, full control over data and code.
  • Flexible adaptation. Customize the system to fit your business needs, not the other way around.
  • Full customization. Expand functionality, integrate with other services.
  • Community support. Get help and experience from other users.

Functionality

  • Open source
  • Flexible customization
  • Free CRM
  • SugarCRM alternative
  • Scalability
SuiteCRM
№6

Close

Close - CRM for sales, which focuses on calls and email newsletters. If you are looking for a replacement for SugarCRM, Close offers an intuitive interface and powerful tools for effective communication with customers.

Advantages for business

  • Intuitive interface. Easy to learn and quick to start selling, without unnecessary red tape!
  • Sales automation. Save time on routine, focus on closing deals.
  • Calls + Email in one place. Convenient communication control, no deal will be lost.
  • Effective reports. Analyze results and improve sales strategies.

Functionality

  • Simple interface
  • Sales automation
  • Integration with email
  • Effective calls
  • Convenient reporting
Close
№7

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one place. A great alternative to SugarCRM for those looking for a simpler and more intuitive solution.

Advantages for business

  • An intuitive interface. Easy to learn and quick to start working, without the need for lengthy training.
  • A comprehensive solution for SMEs. All the necessary tools: clients, tasks, deals, warehouse, finances - in one place.
  • Affordable price. Optimize CRM costs, getting the most features for reasonable money.
  • Ukrainian language support. Qualified assistance and quick resolution of issues in Ukrainian.

Functionality

  • Easy to use
  • Business automation
  • Affordable price
  • Ukrainian language support
  • Integration with services
KeepinCRM
№8

monday sales CRM

monday sales CRM - A flexible alternative to SugarCRM, built on the monday.com platform. Ideal for sales teams that require customization and integration with other monday.com tools.

Advantages for business

  • Full customization. Customize the CRM to your needs, don't be limited by templates.
  • Intuitive interface. Easy to learn, fast team training.
  • Seamless integration. Unite all your sales tools in one place.
  • Enhanced collaboration. Team collaboration becomes transparent and efficient.

Functionality

  • Flexibility based on monday.com
  • Intuitive interface
  • Easy integration
  • Convenient automation
  • Full data control
monday sales CRM
№9

SalesDrive

SalesDrive - CRM for online stores that strive for more. Integrations with marketplaces, delivery, payments and warehouse in one system. A convenient alternative to SugarCRM for business automation and sales growth.

Advantages for business

  • Integration with marketplaces. Manage all sales from one system, don't waste time switching between platforms.
  • Delivery automation. Optimize logistics, track order statuses, reduce delivery costs.
  • Online payment accounting. Control all financial transactions, avoid data loss, simplify reporting.
  • Online warehouse accounting. Always up-to-date information on balances, plan purchases, avoid shortages or surpluses.

Functionality

  • CRM for e-commerce
  • Integrations with everything
  • Sales automation
  • User-friendly interface
  • 24/7 support
SalesDrive
№10

Zoho CRM

Zoho CRM - cloud CRM that automates sales, marketing, and customer support. Looking for a SugarCRM alternative? Zoho CRM offers a wide range of features and integrations to optimize your business.

Advantages for business

  • Integration Zoho. A single platform for business without gaps between departments.
  • Flexibility of settings. Adapt the CRM to your needs, not the other way around.
  • Favorable price. Get more features for less money.
  • 24/7 support. Qualified help at any time.

Functionality

  • Intuitive interface
  • Easy transition from Sugar
  • Powerful automation
  • Flexible pricing plans
  • Ukrainian language support
Zoho CRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM leader, a powerful tool for sales management, funnel building, and data analysis. An excellent alternative to SugarCRM for large businesses that require advanced features and in-depth analytics.

Advantages for business

  • Flexible adaptation. Customize to your business needs, easily change the structure and fields.
  • Advanced analytics. Get in-depth reports and forecasts for informed decision-making.
  • Integration with other services. Easily combine with mail, telephony and other tools.
  • Mobile access. Work with CRM anywhere, having all the data at your fingertips.

Functionality

  • More affordable price
  • Simple integration
  • Ease of use
  • Flexible adaptation
  • Open source
Salesforce Sales Cloud
№12

Nutshell

Nutshell: a simple CRM and email marketing tool designed specifically for B2B. Looking for an alternative to SugarCRM? Nutshell offers an intuitive interface and powerful tools to grow your business.

Advantages for business

  • Ease of use. Intuitive interface, quick team training, and instant results.
  • Powerful email marketing. Engage customers with targeted mailings and automation, increasing sales.
  • All in one place. CRM and email marketing in one system for the efficient operation of your B2B.
  • Premium support. Quick and qualified help so you can focus on your business.

Functionality

  • Intuitive interface
  • Sales automation
  • Built-in email marketing
  • 24/7 customer support
  • Integration with tools
Nutshell
№13

Agile CRM

Agile CRM - A comprehensive platform that unifies sales, marketing, and customer support into a single interface. An excellent alternative to SugarCRM if you're looking for more automation and integration in one tool.

Advantages for business

  • All-in-one. Manage sales, marketing, and support in a single system.
  • Simple integration. Easy connection to existing tools and data.
  • Intuitive interface. Intuitive solution for the entire team.
  • Routine automation. Free up time for business development, not routine tasks.

Functionality

  • All in one place
  • Simple interface
  • Sales automation
  • Customer support
  • Affordable price
Agile CRM
№14

Binotel SmartCRM

Looking for an alternative to SugarCRM? Binotel SmartCRM - CRM from the telephony leader! 360° customer profile, sales analytics, task management and integration with your PBX. Everything for an efficient business!

Advantages for business

  • 360° customer profile. The entire interaction history in one window: calls, letters, agreements. Save time searching for information.
  • Integration with PBX. Process calls directly in CRM. Automatic call recording and routing.
  • Full analytics. Monitor key business indicators. Make informed decisions based on data.
  • Simple tasks and reminders. Don't miss any important details. Effectively manage team and client tasks.

Functionality

  • CRM from Binotel: choice No. 1
  • Convenient 360° customer card
  • Analytics for sales growth
  • Integration with PBX: easy!
  • Tasks under control, always
Binotel SmartCRM
№15

Bitrix24

Bitrix24 - all-in-one CRM and workspace. Manage sales, serve customers in the contact center, and implement projects. SugarCRM alternative with broader functionality and integrated tools.

Advantages for business

  • All in one place. CRM, tasks, projects, chat - manage everything from a single platform, without switching between services.
  • Ease of implementation. The intuitive interface allows you to quickly customize the system to the needs of your business.
  • Affordable price. Get a wide range of features at an affordable price, with no hidden fees or complicated tariffs.
  • Integration with tools. Easily integrate with your favorite services to automate and optimize your work.

Functionality

  • More CRM capabilities
  • Integration: all in one
  • Easy transition from Sugar
  • User-friendly interface
  • Free plan
Bitrix24

CRM comparison table

# System For whom Key functions Trial version Initial cost
1LP-CRMProduct business, e-commerce, servicesAutomation, clients, profitFree version up to 50 orders per monthfrom $9/month
2Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
3Microsoft Dynamics 365 SalesLarge business, salesSales automation, forecasting, Copilot integration30 day trialfrom $65/month per user
4CPAshkaDropshippers, eCommerce, entrepreneursDropshipping, CRM, automationFree for the first 100 leadsfrom $5/month
5SuiteCRMBusiness, CRM, salesOpen source, customization, automationOpen source software (free)from $0/month (self-hosted)
6CloseSales teams, B2BCalls, email, automation14 days trialfrom $49/month per user
7KeepinCRMSmall business, freelancersClients, deals, tasks7 day testfrom 290 UAH/user/month
8monday sales CRMSales teams, CRMCustomization, integration, flexibilityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
9SalesDriveOnline stores, eCommerceIntegrations, automation, sales14 days trialfrom 349 UAH/month
10Zoho CRMSales, marketing, supportSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
11Salesforce Sales CloudLarge business, EnterpriseSales automation, analytics, customization30 days trialfrom $25/month per user
12NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
13Agile CRMSmall business, startupsAutomation, integration, versatilityFree plan (up to 10 users)From $8.99/user/month
14Binotel SmartCRMSmall, medium businessCustomer profile, analytics, integration-from 399 UAH/month per employee
15Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)

Questions and Answers

? What to choose instead of SugarCRM in Ukraine?
Consider Creatio, Zoho CRM, HubSpot. They are popular and adapted for the local market

? Which CRMs are currently trending in 2025?
Evaluate Pipedrive, Salesforce Sales Cloud, and Freshsales. They have many integrations

? Where to find a CRM with Ukrainian support?
Look among NetHunt CRM, bpm'online. They offer a Ukrainian interface

? Which CRM is suitable for small businesses?
Zoho CRM, Bitrix24, and SuiteCRM have affordable plans for small companies

? What free CRM options exist?
HubSpot CRM Free, Freshsales Free, and Bitrix24 Free are a good start