The Best SMART CRM Alternatives 2025: Top 19

Looking for a SMART CRM alternative? LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes and increase profits with LP-CRM!

Advantages for business

• Understandable interface. Easy navigation and quick team training, intuitive functions.
• Sales automation. Order management, sales funnel, reports - all in one place.
• Ukrainian language support. Prompt assistance and advice in your native language for your comfort.
• Flexibility of settings. Adapting the system to the needs of your business, without unnecessary functions.

Features

• For E-commerce
• Intuitive interface
• Sales automation
• Ukrainian language support
• Convenient CRM

Capsule CRM is a lightweight CRM, a great alternative to SMART CRM. Manage contacts, deals, and projects without unnecessary complexity. Simplicity and efficiency for your business!

Advantages for business

• Ease of use. Intuitive interface, quick training for the whole team.
• Contact organization. All customer information in one place, easy search and filtering.
• Deal management. Track deal progress, plan actions and increase sales.
• Team collaboration. Share information and collaborate on projects in real time.

Features

• Easy to use
• Intuitive interface
• Affordable price
• Easy start
• Great support

Looking for a SMART CRM alternative? Nutshell is a simple CRM with integrated email marketing built for B2B teams. Automate sales, improve customer communication, and increase profits. Try Nutshell!

Advantages for business

• Intuitive interface. Easy to learn and use, no lengthy training required.
• Powerful email marketing. Engage more customers with targeted mailings and automation.
• Full customer picture. The entire customer interaction history in one place for a better understanding of needs.
• B2B-oriented. Features designed specifically for the needs of B2B sales and marketing.

Features

• Intuitive interface
• Easy to implement
• B2B orientation
• Email marketing
• Sales automation

Apptivo - a suite of business applications with CRM at its core, a great alternative to SMART CRM for small and medium businesses. Manage sales, projects, finances, and more in one place!

Advantages for business

• Affordable price. Saving budget for SMB, no hidden fees.
• Comprehensive solution. CRM + many business applications in one place.
• Ease of use. Intuitive interface for quick implementation.
• Flexibility of settings. Adaptation to the unique needs of your business.

Features

• Affordable CRM for SMB
• Alternative to SMART CRM
• All apps in one place
• Flexible Apptivo platform
• Business growth with Apptivo

Looking for a SMART CRM alternative? CPAshka is a CRM system created for dropshipping in Ukraine. It automates the accounting of dropshippers, simplifies order management and payments. Optimize your dropshipping business with CPAshka!

Advantages for business

• Convenient accounting of dropshippers. Automatic calculation of each partner's profits, saving time and avoiding mistakes.
• Easy integration with TTH. Track orders and send them directly from the system, no manual operations.
• Payment automation. Simplify the process of payments to dropshippers, generate reports and pay in one click.
• Understandable analytics. Get detailed reports on sales, dropshippers and profits in real time.

Features

• Accounting for dropshippers is easy
• Payment automation
• Integration with TTH
• Real-time reports
• Ukrainian interface

Microsoft Dynamics 365 Sales - CRM system for great business, integrated with Microsoft 365 and Copilot. Powerful sales tools, automation and analytics. SMART CRM alternative with wider functionality and scale.

Advantages for business

• Full integration. Easily integrates with Office 365 and other Microsoft tools.
• Copilot Artificial Intelligence. Improves sales by providing valuable insights and automation.
• Scalability. Suitable for businesses of all sizes, from small to large.
• Real-time analytics. Get instant reports and forecasts for better decisions.

Features

• Integration with 365
• Copilot for sales
• Scalability of the solution
• Business process automation
• Advanced analytics

Insightly - CRM for small and medium-sized businesses with project management and extensive integration capabilities. A great alternative to SMART CRM if you need powerful functionality at a reasonable price.

Advantages for business

• Holistic customer overview. All customer, project, and communication information in one place for better service.
• Easy project management. Plan, track, and execute projects on time, effortlessly.
• Seamless integrations. Easily connect your favorite tools for seamless operation.
• Business scaling. Grow your business with a CRM that grows with you.

Features

• CRM for small businesses
• Project management
• Integrations and API
• SMART CRM alternative
• User-friendly interface

NetHunt CRM is a CRM system that works directly in Gmail. Manage leads, sales funnels, and automate processes without leaving your email. Looking for a SMART CRM alternative? Try NetHunt for effective customer relationship management.

Advantages for business

• Integration with Gmail. Manage sales, marketing, and support without leaving your familiar Gmail interface.
• Full automation. Automate routine tasks, save time, and increase team productivity.
• User-friendly interface. Intuitive design for easy work with clients and deals.
• Powerful sales funnels. Visualize the customer journey, optimize the sales process, and increase profits.

Features

• Simple integration with Gmail
• Intuitive interface
• Sales automation
• Effective lead management
• High-level customer support

Vtiger CRM - a comprehensive platform for sales, marketing, and support. Looking for a SMART CRM alternative? Vtiger offers a wider range of tools for customer management and business process automation.

Advantages for business

• Єдина платформа. Sales, marketing and support management in one place.
• Clear analytics. Track key metrics to improve results.
• Customization to fit your needs. Adapt the CRM to your unique business processes.
• 24/7 support. Get quick help at any time of the day.

Features

• More affordable price
• Intuitive interface
• Easier integration
• Better support
• Flexible settings

Bitrix24 is a CRM and collaboration platform: sales, customer communications, project management - all in one place. Looking for a powerful SMART CRM alternative? Bitrix24 offers broader functionality and integration possibilities.

Advantages for business

• All in one place. Manage sales, tasks, communications - all in one system, saving time and effort.
• Effective collaboration. Unite teams, share information, work on projects together, improve interaction.
• Sales automation. Accelerate deals, guide clients from lead to successful closing, increase profits.
• Convenient contact center. Handle calls, chats, social networks from a single interface, increase customer loyalty.

Features

• More than just a CRM
• Efficient workspace
• 24/7 sales automation
• Integration and scaling
• Remote work without borders

Streak CRM - CRM system built right into Gmail. Create custom sales pipelines, manage contacts and deals without leaving your inbox. A great alternative to Smart CRM for those who want to work more efficiently in the familiar Gmail interface.

Advantages for business

• Convenience in Gmail. Manage contacts and deals directly in your usual mail.
• Pipeline settings. Create a unique sales process for your business.
• Simple integration. Easily connects to other Google services.
• Team collaboration. Collaborate effectively without leaving your mail.

Features

• Simple interface
• Affordable price
• Mail integration
• Sales automation
• Convenient reporting

Looking for an alternative to SMART CRM? Binotel SmartCRM is a CRM from Binotel with a 360° customer card, analytics, tasks and integration with PBX. Get full control over your business!

Advantages for business

• Entire 360° card. The entire history of communication with the client in one place: calls, letters, chats, orders. Saving time and a personalized approach.
• Powerful analytics. Track key indicators: sales efficiency, customer satisfaction, ROI. Make informed decisions.
• Task automation. Automate routine tasks: reminders, appointment scheduling, sending emails. Free up time for important matters.
• Integration with PBX. Calls in one click directly from CRM, automatic recording of conversations, call statistics. Improve service and sales.

Features

• Convenient CRM for business
• 360° customer profile
• Analytics and reports
• Integration with telephony
• Task automation

Looking for a SMART CRM alternative? Freshworks CRM (Freshsales) is a sales CRM with built-in telephony, email and AI assistant. Automate routine tasks and focus on deals!

Advantages for business

• Built-in telephony. Call customers directly from the CRM, record conversations, and track history.
• Saving resources. Email marketing, chat and more - all in one system.
• AI assistant. Automates routine tasks, offers helpful sales tips.
• Complete customer picture. Gathers all customer information in a single profile.

Features

• Intuitive interface
• Easy integration
• Sales automation
• AI data analytics
• 24/7 support

Odoo CRM is part of the powerful Odoo ERP system. An alternative to SMART CRM with integrated tools for sales, marketing and service. A comprehensive solution for customer base management and business process automation.

Advantages for business

• Full integration. All business processes in one system, without data gaps.
• Scalability. CRM grows with your business, easily adapts.
• Customization. Flexible customization to the needs of your company.
• Reporting. Detailed reports for informed decision making.

Features

• Integration with ERP
• Open source
• Flexible configuration
• Sales management
• Marketing automation

SuiteCRM - a powerful open-source CRM that offers flexible customization options. A great alternative to SMART CRM, especially for those who need full control and system customization.

Advantages for business

• Full freedom. Control your data and expand functionality without license restrictions.
• Flexible customization. Adapt the system to the unique needs of your business, not vice versa.
• Cost savings. Use a powerful CRM without paying for licenses, only for support.
• Active community. Get support and share experiences with thousands of users around the world.

Features

• Open source
• Flexible CRM
• Budget alternative
• Full customization
• Data control

Salesforce Sales Cloud - a powerful CRM for large teams. Build a sales funnel, analyze data, and manage customer relationships. Looking for an alternative? Consider simpler and more affordable CRMs.

Advantages for business

• Зручний інтерфейс. Intuitive design for quick learning and work.
• Flexible configuration. Customize the system to the needs of your business.
• Budget cost. Optimize CRM costs without losing functionality.
• Ukrainian support. Qualified assistance in your native language is always nearby.

Features

• Easier implementation
• More flexible prices
• Local support
• User-friendly interface
• For small business

OneBox OS - CRM/ERP platform for business automation: from processes to document management, including telephony and warehouse management. A powerful alternative to SMART CRM, uniting everything in one solution!

Advantages for business

• All-in-one. CRM, ERP, telephony, warehouse - a single solution for your business.
• Flexible customization. Customize the system to meet the unique needs of your company.
• Routine automation. Forget about repetitive tasks, the system will do everything for you.
• Clear analytics. Get clear reports for making informed decisions.

Features

• OneBox OS: CRM+ERP in one
• Alternative to SMART CRM
• Process automation
• All tools in the system
• Flexible system customization

SugarCRM: a powerful alternative to SMART CRM with an open architecture. An ideal choice for B2B, which requires flexibility and adaptation to unique business processes.

Advantages for business

• Open source. Full freedom of customization to business needs, integration with other systems.
• B2B focus. Tools for complex sales, deal management and relationship with partners.
• Flexibility. Adaptation to changes, scaling, expansion of functionality without restrictions.
• Data control. Secure data storage, compliance with regulations, full access control.

Features

• Open source CRM
• B2B sales, flexibility
• SMART alternative
• Customization to needs
• Platform scalability

amoCRM - CRM that bets on messengers! Convenient chat funnels, chatbots, and omnichannel for customer communication. A great alternative to SMART CRM if messenger integration is needed.

Advantages for business

• Omnichannel communications. Connect with customers in familiar messengers, all in one place.
• Chat sales funnels. Automate the customer journey from first contact to deal.
• Support bots. Answer frequently asked questions, relieving the sales team.
• Flexibility of settings. Adapt the CRM to the unique needs of your business.

Features

• More than just a CRM
• Chat-centric CRM
• Omnichannel for business
• Communication automation
• Powerful alternative to amoCRM