TOP 13 BasisCRM Alternatives in 2025: A Review for Ukraine

The Best CRMs for Your Business: Expert Picks

Choose a CRM for your team

№1

LP-CRM

LP-CRM - Ukrainian CRM, an alternative to BasisCRM, developed for product businesses, e-commerce, and the service sector. Manage orders, customers, and analytics in one place. Optimize your business with LP-CRM!

Main advantages

  • User-friendly interface. Intuitive design, easy for the team to learn.
  • Sales automation. Optimizes the sales funnel, increasing profit.
  • Ukrainian support. Fast support in your native language, without language barriers.
  • Integration with services. Easily connect the necessary tools for your business.

Features

  • User-friendly interface
  • Ukrainian support
  • Easy integration
  • Sales automation
  • Affordable price
LP-CRM
№2

Pipedrive

Pipedrive - CRM built for closing deals. Visualize your sales pipeline, track progress, and increase conversions. A great alternative to BasisCRM for companies seeking clarity and efficiency in sales.

Main advantages

  • Visualization of deals. Clear overview of the sales funnel to see problem areas and opportunities.
  • Sales automation. Save time with automatic actions and notifications.
  • Integrations with tools. Easy integration with mail, calendar and other services.
  • User-friendly interface. Intuitively understandable design for quick team training.

Features

  • Intuitive interface
  • Sales visualization
  • Automation of routine
  • Real-time reporting
  • Integration with mail
Pipedrive
№3

Less Annoying CRM

Looking for a simple CRM like BasisCRM, but simpler? Less Annoying CRM is an extremely user-friendly platform for small businesses. No unnecessary features, complexity or training. Try Less Annoying CRM!

Main advantages

  • Ease of use. Intuitive interface, easy to learn and use.
  • Low cost. Affordable price for small businesses, with no hidden fees.
  • Excellent support. Fast and helpful assistance from the support team.
  • Contact organization. Store all customer information in one place.

Features

  • Easy to use
  • Low cost
  • Easy setup
  • Customer support
  • BasisCRM alternative
Less Annoying CRM
№4

SuiteCRM

Looking for a BasisCRM alternative? SuiteCRM is a powerful open-source CRM. Extensive customization options to meet your business needs. Free and flexible, SuiteCRM can be the perfect solution for customer relationship management.

Main advantages

  • Відкритий код. No license fees, full control over data and code, flexibility in development.
  • Numerous integrations. Easily combine with other systems: mail, telephony, social networks, etc.
  • Full customization. Adapt the system to the needs of your business, change the logic and interface.
  • Scalability. The solution grows with your business, supports large amounts of data.

Features

  • Free CRM
  • Flexible customization
  • Відкритий код
  • BasisCRM alternative
  • Full data control
SuiteCRM
№5

Bitrix24

Looking for a BasisCRM alternative? Bitrix24 is a CRM and workspace in one! Manage sales, communicate with clients via the contact center, and organize projects - all in one place. Try Bitrix24!

Main advantages

  • All-in-one. CRM, tasks, chat, email - everything for work in one place.
  • Integration. Connection to the website, social networks and other services.
  • Teamwork. Shared data access, tasks, real-time discussions.
  • Sales analytics. Reports, sales funnel for controlling and increasing profits.

Features

  • Intuitive interface
  • Flexible customization
  • Powerful automation
  • Integration with all channels
  • Competitive price
Bitrix24
№6

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting of dropshippers, orders and payments. A great alternative to BasisCRM for those looking for a simple and effective solution.

Main advantages

  • Time saving. Automates routine tasks, freeing up time for business development.
  • Transparent accounting. Accurate calculation of payments to dropshippers, without manual calculations.
  • Convenient management. Intuitive interface for efficient order management.
  • Increased profits. Optimize processes and scale dropshipping more efficiently.

Features

  • Automation for dropshippers
  • Convenient partner accounting
  • Easy integration with stores
  • Ukrainian language support
  • Fast payment calculation
CPAshka
№7

Copper

Copper - CRM, tightly integrated with Google Workspace, especially Gmail. Looking for a BasisCRM alternative? Copper offers easy customer handling directly in your email and other Google tools.

Main advantages

  • Gmail integration. Work with clients directly from Gmail, saving time.
  • Intuitive interface. Easy to use, no special skills required.
  • Sales automation. Automate routine tasks and focus on deals.
  • Full integration with GWS. All your Google Workspace tools work together.

Features

  • Integration with Gmail
  • Simple interface
  • Task automation
  • Deal tracking
  • Reporting and analytics
Copper
№8

SalesDrive

SalesDrive - CRM for online stores looking for an alternative to BasisCRM. Automate sales, integrate with marketplaces, delivery services, payment systems and manage warehouse in one place! Optimize business and increase profits.

Main advantages

  • Convenient integration. All in one place: marketplaces, delivery, payments and warehouse. Manage your business effectively!
  • Sales automation. Forget about routine! Automate orders, delivery and payment.
  • Profit increase. More sales through process optimization and marketing automation.
  • 24/7 support. Our team is always ready to help you with any questions!

Features

  • CRM for e-commerce
  • Sales automation
  • Integrations with marketplaces
  • Online warehouse management
  • Convenient order tracking
SalesDrive
№9

Insightly

Insightly - a CRM and project management solution in one, perfect for small and medium-sized businesses. Offers powerful integrations to automate business processes. A great alternative to BasisCRM!

Main advantages

  • Holistic client overview. Deal, project, and communication information in one place for better understanding.
  • Sales automation. Increase sales team efficiency with automated workflows.
  • Project management. Plan, track, and complete projects on time and within budget.
  • Integration with tools. Connect your favorite apps for seamless operation and data sharing.

Features

  • Intuitive interface
  • Powerful automation
  • Integration with Google
  • Support for SMB
  • Flexible reports
Insightly
№10

SugarCRM

Looking for a BasisCRM alternative? SugarCRM is a flexible, open-source CRM platform built for B2B sales needs. Customize, integrate, and scale SugarCRM to meet the unique requirements of your business.

Main advantages

  • Open source. Adapt CRM to the needs of your business, integrate with other systems.
  • Scalability. Develop CRM along with your company, without restrictions.
  • B2B focus. Tools for effective management of complex sales.
  • Flexible settings. Customize CRM to the specifics of your business processes.

Features

  • Open source and flexibility
  • B2B sales to the maximum
  • Business scaling
  • CRM personalization
  • Integration without borders
SugarCRM
№11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. A powerful alternative to BasisCRM. Helps scale business, automate routine tasks, and increase sales. Excellent solution for small businesses.

Main advantages

  • Sales automation. Attract more customers by automating the sales funnel.
  • Personalized marketing. Send relevant messages, increasing engagement.
  • Integration with tools. Connect your favorite services for convenient work.
  • Clear reports. Get clear data for making informed decisions.

Features

  • CRM + marketing together
  • Sales automation
  • BasisCRM alternative
  • Growth for entrepreneurs
  • Easy to use
Keap (ex-Infusionsoft)
№12

Agile CRM

Looking for a BasisCRM alternative? Agile CRM combines sales, marketing, and customer support in one convenient interface. Streamline business processes and boost team efficiency!

Main advantages

  • Single interface. Manage sales, marketing, and service in one place for efficient operation.
  • Comprehensive automation. Automate routine tasks and focus on business development.
  • Clear analytics. Gain valuable customer insights and optimize strategies.
  • Improved communications. Ensure seamless communication between departments and customers.

Features

  • All in one place
  • Intuitive interface
  • Process automation
  • 24/7 customer support
  • Flexible pricing
Agile CRM
№13

Nutshell

Looking for a BasisCRM alternative? Nutshell is a straightforward CRM with powerful email marketing, built specifically for B2B teams. Automate sales, improve communication, and close more deals!

Main advantages

  • Intuitive interface. Easy to use, no special skills required. Quick team training.
  • Effective email marketing. Attract more leads with built-in mailing and automation tools.
  • Team collaboration. Everything for the smooth operation of the sales department in one place. Data sharing, discussions.
  • 24/7 customer support. Our team is always ready to help you with any questions. Quick problem solving.

Features

  • Simple interface
  • Email marketing
  • B2B orientation
  • Integrations
  • Affordable price
Nutshell

CRM in comparison

# CRM system Purpose Main functions Free Initial cost
1LP-CRMProduct business, eCommerce, servicesOrders, customers, analyticsFree version for up to 50 orders per monthfrom $9/month
2PipedriveSmall business, salesSales funnel, automation, reportingTest for 14 daysfrom $14.90/month per user
3Less Annoying CRMSmall business, startupsSimplicity, convenience, affordability30 day trial$19/month per user
4SuiteCRMSMBs, enterprisesOpen source, customization, freeOpen Source Software (free)from $0/month (self-hosted)
5Bitrix24Small business, medium businessCRM, contact center, projectsFree planfrom $61/month (5 users)
6CPAshkaDropshippers, entrepreneursAccounting, automation, paymentsFree for the first 100 leadsfrom $5/month
7CopperSmall business, salesGmail integration, Google Workspace, Ease of use14 day trialfrom $29/month per user
8SalesDriveOnline stores, e-commerceAutomation, integration, optimization14 day trialfrom 349 UAH/month
9InsightlySmall, medium businessesCRM, projects, automation14-day trialfrom $29/month per user
10SugarCRMB2B sales, enterprisesFlexibility, open source, B2B salesFree testfrom $49/month per user
11Keap (ex-Infusionsoft)Small businesses, entrepreneursCRM, automation, marketingTrial (free)from $159/month
12Agile CRMSmall business, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/month per user
13NutshellB2B, sales, marketingSales, email marketing, automationTest 14 daysfrom $16/month per user

Questions and Answers

? What CRMs are available for Ukrainian businesses?
There are many, choose according to your needs: KeyCRM, NetHunt, KeepinCRM, and others. Testing is important! faq_answer2 - Consider cloud solutions with API integration and broad functionality.

? What can replace BasisCRM in 2025?

? What CRM is best for e-commerce?
KeyCRM is a leader because it is integrated with Prom, Rozetka, Nova Poshta, and other services.

? Where can I find a review of CRMs for Ukraine?
Look for Top CRM for Ukraine articles in specialized blogs and IT media.

? Which CRMs have a free plan?
NetHunt and Zoho CRM have free plans with limited functionality.