Top 20 CRMs of 2025: Ranking the Best Systems for Business

Top CRMs for Business in Ukraine: Choose the Best Solution!

Choose a CRM without mistakes

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! The perfect solution for effective management of your business.

Main advantages

  • Understandable interface. Easy navigation, quick team training, time saving.
  • Sales automation. Increasing profits through automation of routine tasks.
  • Ukrainian support. Prompt assistance and advice in your native language.
  • Integration with services. Easy connection to your favorite tools.

Features

  • Sales automation
  • User-friendly interface
  • 24/7 support
  • Integration with services
  • Reporting and analytics
LP-CRM
№2

Apptivo

Apptivo is a suite of business applications with CRM at its core, designed for small to medium-sized businesses. Streamline sales, marketing, and operations in one place. Everything you need to grow your business!

Main advantages

  • Sales growth. Sales automation, lead generation and analytics increase profits.
  • Single app. Manage all aspects of business in one platform - CRM, finance, projects.
  • Customization flexibility. Easily adapt the system to your business needs, without programming.
  • Affordable price. Saving costs thanks to a comprehensive solution for SMB.

Features

  • CRM for SMB
  • Flexible settings
  • All business applications
  • Intuitive interface
  • Affordable price
Apptivo
№3

Capsule CRM

Capsule CRM is an easy-to-use CRM for effectively managing contacts, deals, and projects. Ideal for small businesses, it helps organize sales and improve customer relationships. Try Capsule CRM to simplify your workflow!

Main advantages

  • Easy to use. Intuitive interface for quick learning and efficient work.
  • Manage everything in one place. Contacts, deals, and projects - all centralized for better control.
  • Powerful integration. Easily integrates with other tools you already use.
  • Flexible customization. Adapt the CRM to the needs of your business without extra effort.

Features

  • Easy to use
  • Intuitive interface
  • For small teams
  • Flexible settings
  • Convenient deal management
Capsule CRM
№4

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: 360° client profile, sales analytics, tasks and integration with telephony. Optimize business processes and increase team efficiency with SmartCRM!

Main advantages

  • 360° client profile. The entire interaction history in one place for quick service.
  • Integration with PBX. Manage calls and customers in a single system.
  • Sales analytics. Understand what works and what doesn't to optimize strategy.
  • Task automation. Simplify routine operations and increase team productivity.

Features

  • 360° client profile
  • Data analysis is clear
  • Task automation
  • Integration with telephony
  • 24/7 support
Binotel SmartCRM
№5

SalesDrive

SalesDrive - CRM for online stores that automates sales! Integration with marketplaces, delivery services, payment systems and warehouse accounting. Manage your business efficiently!

Main advantages

  • Integration with marketplaces. Manage sales from different platforms in one place, saving time.
  • Delivery automation. Track shipments and inform customers about order status.
  • Convenient warehouse accounting. Control inventory, avoid shortages and surpluses of goods.
  • Efficient online payments. Accept payments conveniently and quickly, increasing customer loyalty.

Features

  • Sales automation
  • All-in-one integrations
  • User-friendly interface
  • Quick support
  • Profit growth
SalesDrive
№6

CPAshka

CPAshka is a CRM system created for dropshipping in Ukraine. It automates work with dropshippers, keeps track of orders, and simplifies payout calculations. Optimize your business with CPAshka!

Main advantages

  • Automatic calculation. Accurate calculation of payouts to dropshippers in one click.
  • Convenient order management. All information in one place, quick access.
  • Communication optimization. Simplifies communication with dropshippers and clients.
  • Real-time reporting. Analyze sales and profits instantly.

Features

  • Dropshipping automation
  • Dropshipper payout calculation
  • User-friendly CPAshka interface
  • Ukrainian CRM for dropshipping
  • Optimization of work with dropshippers
CPAshka
№7

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place! Optimize business processes and increase sales with KeepinCRM.

Main advantages

  • All in one place. Manage customers, deals, tasks, warehouse and finances in a single system.
  • Easy to use. Intuitive interface, no special knowledge required.
  • Time saving. Automate routine tasks and focus on business development.
  • Affordable price. Favorable rates for small and medium-sized businesses.

Features

  • Easy start
  • Sales automation
  • User-friendly interface
  • Detailed analytics
  • 24/7 support
KeepinCRM
№8

HubSpot CRM

HubSpot CRM - Free CRM for growing your business. A single platform for marketing, sales, and customer support. Automate processes, attract customers, and increase profits. The ideal choice for scaling!

Main advantages

  • Free start. Start without costs and evaluate all the basic features of the platform.
  • Single platform. Integrated tools for marketing, sales and customer support.
  • Growing with you. Expand functionality as your business grows.
  • Improving interaction. Increase customer loyalty with a personalized approach.

Features

  • Free CRM
  • Single platform
  • Automation
  • Data analytics
  • User-friendly interface
HubSpot CRM
№9

OneBox OS

OneBox OS - CRM/ERP platform that unites processes, telephony, warehouse, and document management. Optimize your business in one solution! Manage everything from sales to logistics.

Main advantages

  • All in one place. CRM, ERP, telephony, warehouse, documents - all in one platform for convenient management.
  • Automation of routine. Forget about repetitive tasks, the system will do everything for you.
  • User-friendly interface. Intuitive design for quick team onboarding.
  • Business scaling. OneBox OS grows with your business, adapting to your needs.

Features

  • CRM+ERP in one system
  • Business automation
  • Telephony and warehouse
  • Online document management
  • Flexible OneBox OS platform
OneBox OS
№10

Streak CRM

Streak CRM is a powerful CRM built right into Gmail. Organize customer interactions, manage deals, and track sales with custom pipelines. The perfect solution for those who work with email!

Main advantages

  • Gmail integration. Work with the CRM directly in your email, without switching between windows.
  • Custom pipelines. Customize sales stages to fit your business needs.
  • Collaboration. Team access and real-time information sharing.
  • User-friendly interface. Intuitively understandable design for quick mastering.

Features

  • CRM in Gmail
  • Custom pipelines
  • Simple interface
  • Integration with Google
  • Free plan
Streak CRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM system for building effective sales funnels and in-depth analytics. Increase profits and improve customer relationships with the best CRM solution on the market.

Main advantages

  • Increase sales. Optimize the sales funnel, increase conversion and profit.
  • Improving analytics. Get valuable insights about customers and the market for better decisions.
  • Data centralization. All customer information in one place for effective team work.
  • Automation of routine. Free up the team's time from repetitive tasks, focus on the main thing.

Features

  • Sales automation
  • Analytics and reports
  • Lead management
  • Integrations
  • Cloud platform
Salesforce Sales Cloud
№12

Copper

Copper CRM - це проста та потужна CRM для Google Workspace, яка глибоко інтегрована з Gmail. Керуйте продажами, відстежуйте клієнтів та автоматизуйте рутинні задачі, не виходячи з вашої поштової скриньки. З Copper ваш бізнес стає більш організованим та продуктивним!

Main advantages

  • Інтеграція з Gmail. Працюйте з клієнтами безпосередньо з пошти, економлячи час.
  • Автоматизація продажів. Copper спрощує процес продажів, підвищуючи ефективність.
  • Зручний інтерфейс. Інтуїтивно зрозумілий дизайн для швидкого освоєння командою.
  • Покращення співпраці. Об'єднайте дані про клієнтів в одному місці для команди.

Features

  • Інтеграція з Gmail
  • Простота використання
  • Автоматизація продажів
  • Звітність і аналітика
  • Підтримка клієнтів
Copper
№13

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales. Integration with Microsoft 365 and Copilot. Automate routine, analyze data, increase sales. All in one solution from Microsoft!

Main advantages

  • Integration with 365. Easily work with Outlook, Teams and other familiar Microsoft tools.
  • Copilot AI. Data analysis, email assistance and sales insights.
  • Sales automation. Optimize your sales funnel and increase productivity.
  • Personalization. Customize the system to your business needs.

Features

  • Sales automation
  • Email integration
  • Sales analytics
  • Customer support
  • User-friendly interface
Microsoft Dynamics 365 Sales
№14

Less Annoying CRM

Less Annoying CRM - an extremely simple CRM system designed specifically for small businesses. No unnecessary features or complexities, just everything you need to effectively manage customers and deals. The ideal choice for those looking for simplicity and convenience!

Main advantages

  • Ease of use. Intuitive interface, without unnecessary features and complexities for small businesses.
  • Affordable price. Transparent pricing with no hidden fees. Plan your budget easily!
  • Customer support. Quick and competent help when you need it. We are always near!
  • Convenient organization. All customer information in one place. Easily find and edit data.

Features

  • Intuitive interface
  • Ease of use
  • Affordable price
  • For small business
  • Easy start
Less Annoying CRM
№15

Close

Close - CRM for sales teams, focused on calls and email automation. An ideal choice for sales departments that need a powerful tool for effective communication with customers and increased conversion.

Main advantages

  • Calls + Email. Effective combination for maximizing contacts and deals.
  • Sales Automation. More deals, less routine, focus on customers.
  • Integration. Easy integration with the necessary tools.
  • User-friendly interface. Intuitive, tailored to the needs of salespeople.

Features

  • CRM for sales
  • Intuitive interface
  • Call automation
  • Effective email newsletters
  • Convenient analytics
Close
№16

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels, and automate routine tasks without leaving your email. Efficiency and convenience in one solution!

Main advantages

  • Integration with Gmail. Manage customers and deals directly in your Gmail, saving time and effort.
  • Powerful automation. Automate routine tasks to focus on business development.
  • Convenient sales funnel. Visualize the customer journey and control every stage of the deal to increase sales.
  • Personalization of communications. Send personalized emails and offers to improve customer relationships.

Features

  • CRM in Gmail
  • Integration with Google
  • Sales automation
  • Convenient sales funnel
  • Lead management
NetHunt CRM
№17

Insightly

Insightly - CRM for small and medium-sized businesses. Manage sales, projects, and integrate everything in one place. Optimize business processes and increase productivity with Insightly!

Main advantages

  • Integration all in one. Combines CRM, projects and marketing for data consistency.
  • Clear interface. Intuitive design for quick implementation.
  • Supporting business growth. Scales with your needs, adapting to change.
  • Sales automation. Optimizes the sales funnel and increases productivity.

Features

  • CRM for SMB
  • Projects + integrations
  • Clear interface
  • Sales automation
  • 24/7 customer support
Insightly
№18

SugarCRM

SugarCRM - A flexible, open-source CRM system built for B2B sales. Customize it to fit your business needs and maximize your sales. An ideal choice for those looking for a powerful and customizable CRM solution.

Main advantages

  • Open Source. Complete freedom of customization to suit your business needs.
  • Flexibility. Easily adapts to changes in your workflow.
  • Integration. Connect with any other systems.
  • B2B Focus. Optimized for complex sales cycles.

Features

  • Open Source
  • Flexible Customization
  • B2B Solution
  • Sales Automation
  • Profit Growth
SugarCRM
№19

SuiteCRM

SuiteCRM - Open source CRM offering flexible customization for any business. An ideal choice for those looking for a powerful and adaptable CRM system.

Main advantages

  • Відкритий код. Full freedom of customization for business needs, without restrictions!
  • Flexibility. Adapts to any business processes, scales!
  • Cost savings. No license fees, only implementation costs!
  • Complete data control. Your data on your servers, complete security!

Features

  • Open source
  • Flexible setup
  • Full automation
  • Integration with other software
  • Community support
SuiteCRM
№20

amoCRM

amoCRM - CRM with a focus on messengers. Build chat funnels, use bots and conduct omnichannel dialogues with customers. Increase sales through convenient conversations in familiar channels!

Main advantages

  • Convenient chat funnels. Automate sales in messengers and increase conversion.
  • Omnichannel dialogues. All customer messages in one window, without loss.
  • More clients with bots. Attract and qualify leads 24/7 automatically.
  • Personalization of communication. Increase customer loyalty through an individual approach.

Features

  • Sales chat funnels
  • Automation in messengers
  • Convenient omnichannel dialogues
  • Integration with favorite services
  • 24/7 support for customers
amoCRM

CRM systems comparison

# CRM Name Business type Top features Free version Price from
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, reportingFree version for up to 50 orders per monthfrom $9/month
2ApptivoSMB, entrepreneursCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
3Capsule CRMSmall business, salesContacts, deals, projectsFree planfrom $18/month per user
4Binotel SmartCRMSmall business, medium businessCustomer profile, analytics, integration-from 399 UAH/month per employee
5SalesDriveOnline stores, e-commerceSales automation, integrations, efficient management14-day trialfrom 349 UAH/month
6CPAshkaDropshipping, eCommerce, entrepreneursAutomation, accounting, payoutsFree for the first 100 leadsfrom $5/month
7KeepinCRMSmall business, medium businessClients, deals, tasks7 day testfrom 290 UAH/user/month
8HubSpot CRMSmall business, marketingFree CRM, automation, scalingFree planfrom $20/month per user
9OneBox OSSmall business, medium businessProcess automation, integration, optimizationPart of the applications are freefrom $1.99/month (for 1000 records)
10Streak CRMSmall business, salesGmail integration, sales pipelines, customer organizationFree planfrom $59/month per user
11Salesforce Sales CloudEnterprises, sales, marketingSales automation, contact management, forecasting.30 day trialfrom $25/month per user
12CopperПродажі, маркетинг, бізнесІнтеграція Gmail, автоматизація, організація продажівТест 14 дніввід $29/міс за користувача
13Microsoft Dynamics 365 SalesAll industries, B2B, B2CAutomation, integration, analytics30 day trialfrom $65/month per user
14Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, customers30 day test$19/month per user
15CloseSales departments, startups, SaaSCalls, Email, Automation14-day testfrom $49/month per user
16NetHunt CRMSmall business, startupsGmail integration, automation, sales funnels14-day trialfrom $24/month per user
17InsightlySmall business, medium businessCRM, automation, integrationTest 14 daysfrom $29/month per user
18SugarCRMB2B Sales, EnterpriseOpen Source, Customization, B2B SalesFree Trialfrom $49/month per user
19SuiteCRMAny business, small/medium, large businessOpen source, flexibility, customizationOpen source software (free)from $0/month (self-hosted)
20amoCRMSmall business, salesMessenger marketing, chat funnels, omnichannel14 days trialfrom $15/month per user

Questions and Answers

? Which CRM to choose in 2025?
The top [list] depends on business needs. Pay attention to integrations, price, and functionality.

? Where to find a CRM rating for 2025?
Look for reviews on reputable IT portals and CRM blogs.

? What does the top CRM for 2025 take into account?
Customer reviews, integration capabilities, and analytics have an impact.

? Are there any free CRMs in the top [list] for 2025?
Yes, some offer limited free versions with basic functionality.

? How to choose a system based on needs?
Analyze tasks, budget, and sales automation requirements.