Best Freshsales Alternatives 2025: Top 20 CRMs

Top CRM for Your Business: A Worthy Replacement for Freshsales

Find the optimal CRM solution

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Manage sales, automate the funnel and increase profits. Looking for a Freshsales alternative? Try LP-CRM!

Key advantages

  • Understandable interface. Easy to learn and quick to start working, even without experience.
  • Sales automation. Time saving, more deals, profit growth.
  • Ukrainian support. Our experts are always ready to help in Ukrainian.
  • Ideal for e-commerce. Optimized for product business and online stores.

Features

  • Intuitive interface
  • Quick setup
  • Sales automation
  • Ukrainian support
  • Favorable price
LP-CRM
№2

HubSpot CRM

Looking for a Freshsales alternative? HubSpot CRM is a free CRM system with powerful marketing, sales, and customer service tools. All on one platform! Grow your business with HubSpot.

Key advantages

  • Free CRM forever. Get a powerful CRM for free, perfect for startups and small businesses.
  • All in one place. Marketing, sales and support - a single platform for effective work.
  • Easy integration. Quickly connect the tools and services you need to optimize processes.
  • Growth together with you. The platform scales as your business grows, adapting to needs.

Features

  • Free CRM start
  • Marketing + sales together
  • Customer support 360°
  • Integration: all in one
  • Analytics: sales growth
HubSpot CRM
№3

KeyCRM

KeyCRM is a Ukrainian CRM system for e-commerce. Collect orders from all sales channels in one place, manage customer communications, warehouse and analyze business indicators. Great alternative to Freshsales for Ukrainian business.

Key advantages

  • All in one place. Manage orders, warehouse, communications and analytics from a single platform.
  • Ukrainian support. Convenient support in native language and adaptation to the needs of Ukrainian business.
  • Automation of routine. Forget about manual data entry, automate sales and marketing processes.
  • Clear analytics. Get clear reports and analytics to make informed decisions.

Features

  • Ukrainian CRM
  • Freshsales replacement
  • All sales channels
  • Warehouse accounting
  • Detailed analytics
KeyCRM
№4

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Looking for a Freshsales alternative? Try KeepinCRM - intuitive interface and everything you need to grow your business!

Key advantages

  • All in one place. Manage customers, deals, tasks, warehouse and finances from one platform.
  • Intuitive interface. Easy to use, requires no special skills, quick to learn.
  • Support for SMBs. Specially designed for small and medium-sized businesses, takes into account needs.
  • Affordable price. Optimal price-performance ratio, favorable tariffs.

Features

  • Easy transition from Freshsales
  • CRM for SMBs, all in one
  • Customer and deal management
  • User-friendly interface
  • Sales automation
KeepinCRM
№5

Apptivo

Apptivo - a comprehensive suite of business applications with CRM at its core. A great Freshsales alternative for small to medium businesses (SMBs). Automate sales, marketing and customer support in one place!

Key advantages

  • Affordable price. Optimize costs without sacrificing functionality, favorable rates for SMB.
  • Unified platform. CRM, projects, finance - all in one place for better synergy.
  • Customization flexibility. Personalize Apptivo to fit your business needs, customize tools.
  • Full data control. Your data is secure, protected and easily accessible for analysis.

Features

  • Affordable CRM for SMB
  • Full suite of business applications
  • No-code integration
  • Freshsales alternative
  • Intuitive interface
Apptivo
№6

SalesDrive

SalesDrive - CRM for online trading: integration with marketplaces, delivery services, payment systems, and warehouse. Streamline all processes in one place! Freshsales alternative for your online store.

Key advantages

  • All-in-one integration. All the necessary tools for sales: marketplaces, delivery, payment, warehouse - in one system.
  • User-friendly interface. Easy to learn, quick start without the need for lengthy staff training.
  • Automation of routine tasks. Forget about manual data entry and transferring information between different services.
  • Increased profits. Optimize the sales funnel and increase customer loyalty to increase profits.

Features

  • CRM for e-commerce
  • All-in-one integrations
  • Freshsales UA replacement
  • Sales automation
  • User-friendly interface
SalesDrive
№7

OneBox OS

OneBox OS - CRM/ERP platform that combines processes, telephony, warehouse and document management. Looking for a Freshsales alternative? OneBox OS is a comprehensive solution for automating your business!

Key advantages

  • All in one. CRM, ERP, telephony, warehouse - all in one system for efficiency
  • Flexible settings. Adapt the system to the needs of your business
  • Routine automation. Forget about routine tasks, OneBox OS will do everything for you
  • Intuitive interface. Easy to use, requires no special skills

Features

  • CRM+ERP in one
  • Business automation
  • Telephony integration
  • Warehouse management
  • Online document management
OneBox OS
№8

Freshworks CRM (Freshsales)

Looking for a Freshsales replacement? Freshworks CRM (Freshsales) is a CRM with integrated telephony, email marketing, and an AI assistant. Manage deals, communicate with customers more effectively, and automate sales. Alternatives exist!

Key advantages

  • Full automation. Automate routine tasks to focus on sales!
  • Integrated telephony. Call customers directly from the CRM, record conversations.
  • Smart AI assistant. Get tips and predictions to increase sales.
  • All in one place. Manage sales, marketing, and support from a single platform.

Features

  • Intuitive interface
  • Sales automation
  • Built-in telephony
  • AI sales assistant
  • 24/7 support
Freshworks CRM (Freshsales)
№9

Odoo CRM

Odoo CRM - a powerful CRM module integrated into the Odoo ERP system. Manage sales, automate marketing, improve customer service, and increase profits. Freshsales alternative for comprehensive business management.

Key advantages

  • Full integration. CRM is part of Odoo and easily integrates with sales, marketing, and other departments.
  • Customization flexibility. Adapt your CRM to your unique business needs, without the limitations of template solutions.
  • Clear price. Transparent and predictable cost, with no hidden fees or unexpected expenses.
  • Scalability. Develop your CRM along with your business, easily add new users and features.

Features

  • Freshsales alternative
  • CRM as part of ERP
  • Flexible integration
  • Sales automation
  • Price/quality is higher
Odoo CRM
№10

Creatio (Sales)

Creatio Sales - low-code CRM for sales automation. Build effective sales processes, manage leads and deals. Analog of Freshsales with wider customization and integration capabilities.

Key advantages

  • Flexibility of settings. Easily adapt to the needs of your business, without code.
  • Sales automation. Accelerates deals and increases team productivity.
  • 360° customer management. A complete picture of customer interaction for better service.
  • Seamless integration. Easily connect your favorite tools and services.

Features

  • Flexible CRM platform
  • Sales automation
  • Low code, speed
  • Code-free customization
  • Seamless integration
Creatio (Sales)
№11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. A comprehensive solution for customer management and business process automation. Freshsales alternative for those who need more automation capabilities.

Key advantages

  • Marketing automation. Attract more customers with personalized email campaigns and SMS.
  • Convenient CRM system. Manage all contacts and deals in one place, increase sales.
  • Saving time and money. Everything you need for your business in one platform, without the need for integrations.
  • Intuitive interface. Easily set up automations and create marketing campaigns.

Features

  • Intuitive interface
  • Powerful automation
  • 24/7 support
  • Flexible tariff plans
  • Clear analytics
Keap (ex-Infusionsoft)
№12

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - A CRM system that is integrated with Microsoft 365 and Copilot tools. Automate sales, manage customers, and forecast profits. An excellent choice for scaling your business.

Key advantages

  • Integration with 365. Seamless work with other Microsoft products.
  • Copilot: AI assistant. Data analysis and personalized recommendations.
  • Scalability. Grow without worrying about CRM limitations.
  • Deep data analysis. Get the most customer information.

Features

  • Integration with Office 365
  • Copilot for sales
  • Scalable CRM
  • Analytics with Power BI
  • Configuration and expansion
Microsoft Dynamics 365 Sales
№13

Close

Close - CRM for sales people, where the main thing is calls and automated email newsletters. Optimize the work of the sales team, close more deals. An alternative to Freshsales for those who value speed and communication efficiency.

Key advantages

  • Intuitive interface. Easy to learn and use, save team time.
  • Powerful email series. Automate follow-up, increase sales conversion.
  • One-click calls. Make calls from CRM, record conversations, analyze results.
  • Deep integration with mail. Synchronize emails, track opens and clicks.

Features

  • Intuitive interface
  • Sales automation
  • Convenient reports
  • Integration with mail
  • One-click calls
Close
№14

Binotel SmartCRM

Binotel SmartCRM - CRM for business from Binotel. 360° customer profile, sales analytics, tasks and integration with PBX. A great choice if you are looking for an alternative to Freshsales with Ukrainian support.

Key advantages

  • 360° customer profile. The entire history of interaction with the client in one place, for a personalized approach.
  • Analytics for growth. Track key metrics to improve sales and marketing.
  • Integration with telephony. Calls directly from CRM, automatic call and conversation statistics.
  • Task management. Set tasks, monitor execution, don't lose any important details.

Features

  • Intuitive interface
  • Wide functionality
  • Affordable price
  • Fast support
  • Easy integration
Binotel SmartCRM
№15

NetHunt CRM

NetHunt CRM - CRM in Gmail for small and medium businesses. Manage leads, sales funnels, and automate routine tasks without leaving your familiar email interface. A Freshsales alternative for integration with Gmail.

Key advantages

  • Integration with Gmail. Manage leads, deals, and automation without leaving your email.
  • Data centralization. All customer information in one place, without switching between apps.
  • Sales automation. Streamline workflows and increase your team's productivity.
  • Clear interface. Easy to use, no special skills required.

Features

  • Freshsales alternative
  • CRM in Gmail
  • Integration with email
  • Sales automation
  • Convenient sales funnel
NetHunt CRM
№16

Capsule CRM

Capsule CRM - a simple and intuitive CRM for managing customer base, deals, and projects. A great Freshsales alternative for small and medium-sized businesses looking for easy implementation and effective results.

Key advantages

  • Simple interface. Intuitive design makes learning and using Capsule CRM easy.
  • Comprehensive solution. Manage contacts, deals, and projects in one place.
  • Affordable price. Get the most features for a great value, with no hidden fees.
  • Convenient integration. Easily combine Capsule CRM with other useful tools.

Features

  • Intuitive interface
  • Convenient contact management
  • Deal management made easy
  • Simple project tracking
  • Integration with tools
Capsule CRM
№17

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Looking for a Freshsales alternative? CPAshka is a solution designed specifically for the Ukrainian market!

Key advantages

  • Automation of dropshipping. CPAshka simplifies accounting for orders, payments and statistics of dropshippers.
  • Convenient partner accounting. Easily track each dropshipper's sales and their commissions.
  • Time saving. CPAshka automatically calculates payments, minimizing manual work.
  • Real-time reporting. Get up-to-date data on sales, profit, and dropshipper performance.

Features

  • Automation of dropshipping
  • Convenient partner accounting
  • Profitability analysis
  • Integration with Nova Poshta
  • Ukrainian CRM system
CPAshka
№18

Insightly

Insightly is a CRM system with project management, designed for small and medium-sized businesses. It offers extensive integration capabilities with other services, helping to automate sales, marketing, and project management. It is an alternative to Freshsales for those who need advanced functionality.

Key advantages

  • Holistic solution. CRM, projects, and integrations in one tool for effective business management.
  • Flexibility of settings. Adapt Insightly to your business's unique needs.
  • Intuitive interface. Intuitive design for quick team adoption.
  • Powerful reports. Get detailed analytics to make informed decisions.

Features

  • CRM for SMB
  • Projects + automation
  • Integrations with mail
  • User-friendly interface
  • Flexible settings
Insightly
№19

Agile CRM

Agile CRM - a platform that combines sales, marketing, and service in a single interface. Looking for a Freshsales alternative? Try Agile CRM for comprehensive business automation and customer interaction optimization!

Key advantages

  • Unified interface. Sales, marketing, and service - all in one place for convenience.
  • Comprehensive solution. A full suite of tools for attracting and retaining customers.
  • Marketing automation. Attract more leads and automate email newsletters.
  • Centralized CRM. Full customer history for better service and sales.

Features

  • All-in-one for business
  • Convenient CRM integration
  • Sales data analysis
  • Marketing automation
  • Customer support on par
Agile CRM
№20

Zoho CRM

Zoho CRM - cloud-based CRM, a comprehensive platform for automating sales, marketing, and customer service processes. Looking for a Freshsales alternative? Zoho CRM offers powerful functionality to grow your business!

Key advantages

  • All in one place. Comprehensive CRM for sales, marketing, and customer support, integrated in a single system.
  • Flexibility and customization. Adapt the system to your business needs, without being limited by ready-made solutions.
  • Scalability. Grow your business without worrying about CRM limitations. Zoho CRM grows with you.
  • Clear price. Transparent and competitive rates with no hidden fees for any budget.

Features

  • Powerful automation
  • Integration with Zoho Suite
  • Flexible settings
  • User-friendly interface
  • Ukrainian language support
Zoho CRM

CRM comparison

# Platform Main direction Top features Free version Starting price
1LP-CRMProduct business, e-commerce, servicesSales, automation, profitFree version up to 50 orders per monthfrom $9/month
2HubSpot CRMSmall business, marketingFree CRM, marketing, salesFree planfrom $20/month per user
3KeyCRMe-commerce, entrepreneursOrders, clients, analyticsTest 14 daysfrom $19/month
4KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
5ApptivoSMB, sales, marketingCRM, automation, integrationFree trialfrom $15/month per user (annual billing) or $20/month monthly
6SalesDriveOnline stores, e-commerceMarketplaces, integration, automation14 day trialfrom 349 UAH/month
7OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (for 1000 records)
8Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
9Odoo CRMSmall, medium businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
10Creatio (Sales)B2B, B2C, EnterpriseSales automation, lead management, process customizationFree trial accessprice on request
11Keap (ex-Infusionsoft)Small business, entrepreneursCRM, marketing automation, email marketingTest (free)from $159/month
12Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, customer management, profit forecasting30 day trialfrom $65/month per user
13CloseSales, B2B, SaaSCalls, email, automation14 day trialfrom $49/month per user
14Binotel SmartCRMSmall, medium businessCustomer profile, analytics, integration-from UAH 399/month per employee
15NetHunt CRMSmall business, medium businessGmail integration, automation, sales funnels14-day testfrom $24/month per user
16Capsule CRMSmall business, medium businessCustomer base, deals, projectsFree planfrom $18/month per user
17CPAshkaDropshippers, e-commerceDropshipping CRM, Accounting automation, Payments to dropshippersFree for the first 100 leadsfrom $5/month
18InsightlySmall business, CRMCRM, projects, integrationTrial 14 daysfrom $29/month per user
19Agile CRMSMBs, entrepreneursAutomation, integration, optimizationFree plan (up to 10 users)from $8.99/month per user
20Zoho CRMSmall business, medium businessSales automation, marketing campaigns, customer supportFree plan (up to 3 users)from $20/month per user

Questions and Answers

? What CRMs are similar to Freshsales?
Look for solutions with sales, marketing, and support, such as HubSpot, Zoho CRM, or Pipedrive. They provide similar features, often with unique advantages.

? Which CRMs will be leaders in 2025?
Platforms that integrate artificial intelligence, automation, and personalization, such as Salesforce and Microsoft Dynamics 365, are predicted to be the leaders. faq_answer3 - Zoho CRM, Pipedrive, and EngageBay are great options for small businesses due to their affordable pricing and ease of use.

? Which CRMs are suitable for small businesses?

? Which CRMs have the best support?
Salesforce and HubSpot are known for their comprehensive customer support, including documentation, forums, and consultations.

? Which CRM is best for sales automation?
HubSpot, Zoho CRM, and Pipedrive offer powerful automation tools that help streamline the sales process.