TOP 18 CRMs for Travel Agencies 2025: Overview and Choice

LP-CRM - Ukrainian CRM that optimizes the work of a travel agency! Manage clients, requests and bookings in one place. Automate processes and increase sales! Try LP-CRM for the effective development of your business.

Platform advantages

• Sales optimization. More clients, higher conversion and profit with LP-CRM.
• Customer management. All customer information in one place, easy access.
• Analytics and reports. Clear reports for making informed decisions.
• Task automation. Forget about the routine, LP-CRM will do everything for you.

Basic parameters

• Sales automation
• User-friendly interface
• Customer support
• Analytics and reports
• Integrations with services

SalesDrive - CRM for online stores. Integration with marketplaces, delivery services and payment systems. Warehouse accounting. Optimize your e-commerce business with SalesDrive!

Platform advantages

• Sales optimization. SalesDrive increases profits through deal control.
• Integration with marketplaces. Easily manage sales from various online platforms.
• Automation of warehouse accounting. Accurate inventory in real time minimizes errors.
• Control of delivery and payments. Simplify logistics and ensure quick settlements with customers.

Basic parameters

• Automation of tours
• Customer accounting
• Convenient analytics
• Online booking
• Sales reports

Bitrix24 - CRM for travel agencies that combines sales, contact center, and projects in one place. Automate business processes, increase customer loyalty and team efficiency!

Platform advantages

• Convenient client management. All communication history, bookings, and preferences in one place
• Optimization of tour sales. Automate the sales funnel, increase deal conversion
• Effective teamwork. Shared data access, tasks, and quick team communication
• Automation of document flow. Creating documents, invoices, and reports in a few clicks

Basic parameters

• Sales automation
• Data centralization
• 24/7 customer support
• Analytics and reporting
• Integration with services

KeepinCRM is a simple CRM for travel agencies that simplifies working with clients, tasks and deals. Customer accounting, sales control, task planning and financial management - all in one system for the effective development of your business.

Platform advantages

• Client base. Store all information about tourists in one place, the history of appeals and preferences.
• Deal management. Track order status from request to payment, improve sales and profit.
• Task automation. Reminders, reports, mailings - all automatically, freeing up time for creativity.
• Financial accounting. Control income, expenses and profit, analyze the profitability of tours with KeepinCRM.

Basic parameters

• Tour automation
• Customer base
• Deal accounting
• Convenient reports
• Financial control

Pipedrive - CRM for travel agencies that increases deal conversion. Visualize the sales funnel, track customers at every stage, and close more deals. Simplify sales management and focus on growing your business!

Platform advantages

• Increased sales. Pipedrive helps visualize the sales funnel and effectively close more deals.
• Communication optimization. The entire history of communication with the client in one place, no detail will be lost.
• Routine automation. Forget about repetitive tasks, Pipedrive automates them for you, saving time.
• Performance analytics. Track results and improve strategies for greater success.

Basic parameters

• Sales automation
• User-friendly interface
• Effective lead generation
• Customer base analysis
• Integration with services

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify work with orders and increase profits! Although developed for dropshipping, it can be adapted for the tasks of a travel agency. Optimize business processes now!

Platform advantages

• Convenient application management. All customer requests in one place, quick access to information about tours.
• Personalized offers. Easily create customized tours, taking into account customer needs.
• Automation of routine. Save time on data entry and reporting, focus on sales.
• CPAshka dropshipper calculation. Automatic accounting of payments and efficiency of each dropshipper.

Basic parameters

• Tours: clients, tours, income
• Tour sales automation
• Convenient customer accounting
• Tour profitability reports
• Integration with tour operators

Monday sales CRM - flexible CRM system based on monday.com, adapted to the needs of sales teams. An ideal solution for travel agencies looking for a powerful yet simple tool for managing customers and deals.

Platform advantages

• Sales automation. Free up time for customers by automating routine in the travel business.
• Clear analytics. Track key metrics and improve sales performance.
• Centralized database. All customer information in one place, easy access for the team.
• Individual settings. Customize monday sales CRM to the needs of your travel business.

Basic parameters

• Sales automation
• Convenient customer management
• Real-time reporting
• Integration with monday.com
• Increased productivity

Streak CRM is integrated directly into your Gmail. Create custom sales funnels, track customers, and manage communication directly from your email. An excellent solution for automating the work of a travel agency!

Platform advantages

• Integration with Gmail. All communication with clients in one place, without switching between applications.
• Custom pipelines. Track every stage of tour sales, adapt the process to the needs of the agency.
• Email automation. Personalized offers and reminders to clients on time.
• Reporting and analytics. Get valuable data on sales and agent performance.

Basic parameters

• Sales automation
• User-friendly interface
• Integration with mail
• Personalized funnels
• Customer control

Vtiger CRM - a single platform for Sales, Marketing, and Help Desk. Optimize the operation of your travel agency! Manage customers, automate marketing and improve service with Vtiger CRM.

Platform advantages

• Клієнтська база впорядкована. All customer information in one place, easy access and needs analysis.
• Increased sales. Sales automation, increased customer loyalty.
• Time saving. Optimization of routine tasks, focus on business development.
• Service improvement. Quick response to requests, personalized approach.

Basic parameters

• Sales automation
• Convenient customer support
• Centralized database
• Effective marketing
• Analytics and reports

SuiteCRM - a powerful open source CRM that is ideal for travel agencies. Flexible customization allows you to adapt the system to your needs: from customer management to sales and marketing automation.

Platform advantages

• Клієнтська база впорядкована. All information about tourists in one place, quick access.
• Reporting under control. Real-time sales and advertising performance analysis.
• Communication automation. Mailings, reminders and personalized offers.
• Open source, flexibility. Customize the system to suit the needs of your business.

Basic parameters

• Sales automation
• Customer management
• Reporting and analytics
• Website integration
• Customization flexibility

Keap (formerly Infusionsoft) - CRM with marketing automation designed for entrepreneurs. Streamline the customer experience, increase sales, and focus on growing your travel agency. All in one platform!

Platform advantages

• Personalized offers. Automatically send customers relevant offers based on their preferences, increasing sales.
• Effective communication. All customer data in one place, easy communication via email, SMS, chat.
• Marketing automation. Set up automatic email sequences to engage and retain customers.
• Sales optimization. Track deals, manage contacts, and increase conversions with Keap.

Basic parameters

• For travel agencies: Automation
• Convenient lead management
• Deal tracking
• Reporting
• Email integration

Freshworks CRM (Freshsales) - CRM for travel agencies with telephony, email, and AI assistant. Organize sales, communicate with customers more effectively, automate routine tasks, and personalize offers for each trip!

Platform advantages

• Built-in telephony. Call customers directly from CRM, record conversations, and analyze.
• Email automation. Send personalized emails, track opens and clicks.
• AI assistant. Get tips on deals, forecasts, and best next steps.
• Single space for customers. All customer information in one place: emails, calls, deals.

Basic parameters

• Sales automation
• Built-in telephony
• Sales AI assistant
• Customer management
• Reporting and analytics

Close - CRM for travel agencies that focuses on calls and email newsletters. Automate communication with customers, plan email series and don't lose any deals!

Platform advantages

• Centralized customer base. Keep all customer information in one place for better service and personalized offers.
• Communication automation. Send automated email newsletters and SMS with offers that increase sales.
• Effective sales management. Track the status of each deal and optimize the sales process to increase conversion.
• Detailed analytics and reports. Get sales and marketing campaign performance analytics to make informed decisions.

Basic parameters

• TourCRM: Automation
• Convenience
• Customer base
• Reports
• Booking

Insightly - A CRM system that combines customer and project management. Ideal for small and medium-sized businesses, especially when integration with various tools is needed. Optimize your travel agency's sales and operations!

Platform advantages

• Customer database. Store tourist data in one place, segment and personalize offers.
• Project management. Plan and control tour creation, bookings, and payments.
• Sales automation. Simplify request processing and increase conversion with Insightly.
• Integrations. Easily connect Insightly with other business tools.

Basic parameters

• Tours: Customer tracking
• Tour sales automation
• Integration with GDS/API
• Reporting and analytics
• Insightly project management

Less Annoying CRM - a super simple CRM for travel agencies. No unnecessary functions, only the necessary tools to organize customers, deals and tasks. The perfect solution for small businesses that value simplicity and efficiency!

Platform advantages

• Easy to use. Intuitive interface, quick staff training.
• Convenient customer management. All information about tourists in one place, easy search.
• Increased sales. Track requests, offer the best options and don't lose customers.
• Communication optimization. Automated mailings, payment reminders and personalized offers.

Basic parameters

• Easy to learn
• Convenient for tours
• Sales automation
• Customer support
• No overpayments

Salesforce Sales Cloud - #1 CRM for increasing sales. Build an efficient sales funnel, automate routine tasks, and get deep analytics for your travel agency. Optimize customer interaction and maximize profit!

Platform advantages

• Increased sales. Optimize the sales funnel and close more deals.
• Marketing automation. Attract customers and build loyalty with email and SMS.
• Improved service. Provide personalized service and resolve issues faster.
• Analytics and reports. Get information for making strategic decisions.

Basic parameters

• For travel agencies: Sales automation
• Customer accounting
• Request management
• Performance analysis
• Tour reporting

Nutshell: CRM and email marketing in one! Created for B2B, ideal for travel agencies. Convenient customer management and email automation to increase sales.

Platform advantages

• Increase sales. Nutshell helps track leads, automate communication, and close more deals.
• Effective marketing. Personalized email newsletters, customer segmentation for targeted offers, increased engagement.
• Simple customer management. All customer information in one place, interaction history, convenient search and filtering.
• Optimization of working time. Automation of routine tasks, integration with other tools, reports for performance analysis.

Basic parameters

• Convenience for the tourism business
• Sales automation
• Email marketing for tours
• Simple integration
• Customer support

NetHunt CRM - CRM system for travel agencies, integrated with Gmail. Manage leads, sales funnels, and automate processes directly from your email. Organize work with clients and increase sales effortlessly!

Platform advantages

• Clients in Gmail. The entire communication history at your fingertips without leaving your inbox.
• Sales automation. Simplifies customer acquisition, saving time.
• Convenient sales funnel. Visualize the customer journey and manage deals more efficiently.
• Analytics & reports. Get insights to improve business performance.

Basic parameters

• Sales automation
• Customer management
• Integration with Gmail
• Sales funnel
• Reporting and analytics